Compare Milo vs Aspect Via

Milo 0 Customer Engagement	Aspect Via 7 Customer Engagement
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Crozscore 52% what is this? Press Buzz: 25%	Crozscore 86% what is this? User Happiness: 84% Press Buzz: 48% User Trend: interest falling
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About Milo Milo is a mobile-first, private, cloud-based community engagement platform tailor-made to help businesses run their communities like never before. See 10x increase in community collaborations within a month of launch. Members. Groups. Announcements. Meetups. Events. Posts. Polls. – get everything in one place and see your community thrive - all in less than a day and at a fraction of the cost of building it in-house. Milo is like Slack, but designed for offline communities. Our customers see user retention that is as high as 70% at the end of 30 days and an average engagement of 10 mins a user a day, all with very little efforts from the community managers. We primarily cater to customers that keep community at the heart of their business and want to leverage the power of their community by enabling people-to-people interactions.	About Aspect Via The cloud-based Customer Engagement software manages customer interactions, workforce, and self-service. The platform is an all-in-one solution for the entire enterprise around their customer engagement. The platform's voice recording and quality management capabilities empower contact centers to catch and assess all customer interactions.
Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score
Summary Instantly discover members in your community who share the same interests or background Easily search for members by name, location, college, company, profession, hometown etc. Smart groups ensure you are automatically added to all the important groups that matter to you. Of course, you can create your own private groups and invite other members to join. Anytime you have a question or need a recommendation or feel like sharing something with your community, just head to the feed and start interacting. Use the Gallery to share all your beautiful moments with your community. Free to meet? Just shake your phone and Milo will instantly connect you with others who are also free. Meet up and get to know others better! Get a warm welcome from the community manager and the members as soon as you join.	Summary Live chat Churn management Analytics Customer experience management Self service portal Real time reporting IVR / voice recognition CRM integration Request assignment Workflow management

FAQs No FAQs associated with this application.	FAQs Does this service offer multi-user capability (e.g. teams)? No. What platforms does this service support? Aspect Via is a cloud-based software. Who are the main user groups of this service? Main users of Aspect Via are organizations with 100 or more concurrent and named users. Does this service offer an API? Yes, Aspect Via offers API. Does this service offer guides, tutorials and or customer support? Support: Knowledge Base, Online Support, Phone Support, Video Tutorials. Does this service integrate with any other apps? Integrations: Siebel, SAP, PeopleSoft, SalesForce, and social media platforms. What is this service generally used for? This service is generally used for Customer Engagement Management.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 0	Vendor Information Founded: - Based in: Phoenix Employees: 1001-5000 Likes: Followers:
Other Who uses Milo Personal Startups Agencies Enterprises Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other Who uses Aspect Via SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English, German, Spanish, Portuguese, Chinese, Japanese Regional Restrictions: No restrictions.