Compare mHelpDesk vs ServicePower vs ZenMaid

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Crozscore:

81%
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67%
44%
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Crozscore:

82%
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88%
35%
interest rising

Crozscore:

86%
what is this?
96%
25%
interest rising
mHelpDesk screenshot view 4 more ServicePower screenshot view 4 more ZenMaid screenshot

Software Description:

Mhelpdesk is an advanced field service solution that allows service teams to work more productively by tracking their orders with great efficiency and issuing invoices on the fly. The workforce is monitored and managed through the field agents’ mobile devices.
It is powerful software, which supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments.
This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office.

Software Description:

This service provides solutions for both staff and 3rd party workforces majoring on workforce planning, customer service, automated scheduling and dispatch, mobile worker, warranty labor /parts claims, and business intelligence.
Its solution relies on a mix of full-time employees, third-party contractors, and independent technicians being brought together and managed seamlessly in one place using the power of the cloud.
ServicePower's clients use the platform to manage customers, inventory and finances. It enables them to schedule, optimize and dispatch jobs to field resources.

Software Description:

ZenMaid was developed in 2013 by former maid services owners who managed & ran their company in less than an hour a day with the help of custom developed technology. Our goal is to do more than help you with organizing your schedule & business but also to help you run & grow your maid service with no additional work. Our clients quickly find after joining our service that they experience less no-shows, more informed employees & happier customers that are far more likely to refer new business.

Features:

  • Billing/Invoicing
  • Customer Management
  • History/Version Control
  • Payment Processor
  • Scheduling
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management

Features:

  • API
  • Billing/Invoicing
  • Customer Management
  • Dashboard
  • History/Version Control
  • Inventory Tracking
  • Scheduling
  • Notifications
  • Task Scheduling/Tracking

Features:

  • Project Management
  • Notifications
  • Multi-User
  • Customer Management
  • External Integrations
  • Lead Management
  • Contact Management
  • API
  • Data Import

Summary:

  • Simple Scheduling: Jobs can be filled-in by the office manager who can use the corresponding tab on the main screen.

  • Job Tracking: Using the Job Tracking feature, administrators can quickly overview all job statuses with live updates from the field agents’ mobile devices, check the customer’s location and get instantly informed when a job is completed.

  • Billing and Invoicing: With Mhelpdesk’s billing and invoicing features, users can pre-fill invoices with the customer's data before the service team even reaches the customer’s location.

  • Workforce Management: Administrators know exactly where their field service teams are located at any given moment, they can efficiently manage them to meet the ever-changing demands and requirements of their customers.

  • Location Awareness: Administrators can locate all field technicians in real-time and assign them with the nearest jobs based on their geographic map location.

Summary:

  • ServiceScheduling: Scheduling and routing software which provides true intra-day optimisation of field based resources.

  • ServiceMobility: Device and OS agnostic mobile dispatching software.

  • ServiceGPS: Asset tracking software, integrated to both ServiceScheduling and ServiceMobility.

  • Smart Scheduling: Enables clients to intelligently mix multiple labor forces, including employed and 3rd party to achieve desired business goals.

  • ServiceOutsourcing: Outsourced service management provided by the ServicePower team.

  • M2M Connected Services: Utilizes connected machine data to intelligently and automatically dispatch technicians for forecasted field based maintenance and real time repairs.

Summary:

  • Scheduling software for cleaning business owners, maid services, and house keepers.

Pricing:

  • Credit card required: N/A
  • Pro: $99 per month, 2 User Logins, 50 Jobs per month.
    Growth: $249 per month, Unlimited Users, 250 Jobs per month.
    Success: $499 per month, Unlimited Users, Unlimited Jobs.
    Free 14 day trial

Premium

$99.00
1 server(s) / month
Included in plan:
  • Up to 30 employees (owner, office managers, cleaners)
  • The Easiest-to-Use Schedule Available
  • Appointment Confirmations & Reminders
  • Appointment Follow Ups & Come Back Emails
  • Employee Payroll & Tracking
  • Free 24/7 Support
  • The ZenMaid Instant Booking Form
  • QuickBooks Integration
  • Credit Card Processing

FAQs:

    Who are the main user groups of this service?
  • It can be used in all service industries such as plumbers, hvac, appliance repair, IT and computer repair, pest control, electricians, landscaping, handymen, carpet cleaning, etc.

  • What is this service generally used for?
  • This solution is used to modernize the way field service teams work and interact with their customers.

  • What platforms does this service support?
  • Because it's a Web-based system, Mhelpdesk is readily available on any mobile device with Internet access.

  • Does this service integrate with any other apps?
  • It integrates with: Google Maps, Google Calendar, Quickbooks.

  • Does this service offer an API?
  • It offers an API that can be used to integrate the application with the other software tools.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    Who are the main user groups of this service?
  • This service is used by manufacturers, retailers and third party administrators to automate and improve their service delivery process.

  • What is this service generally used for?
  • It is used as a mobile workforce management software.

  • Does this service integrate with any other apps?
  • ServicePower integrates with other apps.

  • Does this service offer an API?
  • It offers an API.

  • What platforms does this service support?
  • Platform: Online, Mobile.

  • Does this service offer guides, tutorials and or customer support?
  • In addition to email support, they provide: White Papers & E-Books, Infographics, Videos & Webinars, and Case Studies.

FAQs:

    Does this service offer an API?
  • No

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • Desktop Browsers (Internet Explorer, Firefox, Chrome, etc)

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we use intercom and video guides to make sure you can easily learn and use the software.

  • Does this service integrate with any other apps?
  • Integrates with Zapier in September 2017

  • Who are the main user groups of this service?
  • Maid Service Owners
    Cleaning business Owners
    House Keepers

  • What is this service generally used for?
  • Scheduling cleaning appointments for customers
    Billing customers
    Managing your cleaning teams
    Sending out work orders automatically

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.78k

Publisher:

Founded:
1996
Based in:
Reston
Employees:
51-200
Likes:
Followers:
3.34k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.41k

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses ZenMaid
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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