Compare mHelpDesk vs ServicePower vs PaySimple Pro

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Crozscore:

82%
what is this?
72%
44%
interest rising

Crozscore:

81%
what is this?
100%
35%
interest falling

Crozscore:

82%
what is this?
65%
48%
no significant changes
mHelpDesk screenshot view 4 more ServicePower screenshot view 4 more PaySimple Pro screenshot view 2 more

Software Description:

Mhelpdesk is an advanced field service solution that allows service teams to work more productively by tracking their orders with great efficiency and issuing invoices on the fly. The workforce is monitored and managed through the field agents’ mobile devices.
It is powerful software, which supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments.
This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office.

Software Description:

This service provides solutions for both staff and 3rd party workforces majoring on workforce planning, customer service, automated scheduling and dispatch, mobile worker, warranty labor /parts claims, and business intelligence.
Its solution relies on a mix of full-time employees, third-party contractors, and independent technicians being brought together and managed seamlessly in one place using the power of the cloud.
ServicePower's clients use the platform to manage customers, inventory and finances. It enables them to schedule, optimize and dispatch jobs to field resources.

Software Description:

PaySimple is an all-in-one integrated system for selling online, accepting payments, and automating your billing. Providing best-in-class invoice and billing software for service businesses, PaySimple enables you to spend less time billing so you can get back to doing what you love. Payments can be made quickly through email invoices, automatic recurring billing, and through the mobile app on your phone.

Additional features include automated payment communications, data import/export, customized reporting and secure storage of customer account information for easy repeat transactions.

All backed by our Simply Amazing Support - here to make your life easier!

Features:

  • Billing/Invoicing
  • Customer Management
  • History/Version Control
  • Payment Processor
  • Scheduling
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management

Features:

  • API
  • Billing/Invoicing
  • Customer Management
  • Dashboard
  • History/Version Control
  • Inventory Tracking
  • Scheduling
  • Notifications
  • Task Scheduling/Tracking

Features:

  • Billing/Invoicing
  • Customer Management
  • Forecasting
  • History/Version Control
  • Payment Processor
  • Project Management
  • Data Export
  • Multi-User
  • Accounts Receivable

Summary:

  • Simple Scheduling: Jobs can be filled-in by the office manager who can use the corresponding tab on the main screen.

  • Job Tracking: Using the Job Tracking feature, administrators can quickly overview all job statuses with live updates from the field agents’ mobile devices, check the customer’s location and get instantly informed when a job is completed.

  • Billing and Invoicing: With Mhelpdesk’s billing and invoicing features, users can pre-fill invoices with the customer's data before the service team even reaches the customer’s location.

  • Workforce Management: Administrators know exactly where their field service teams are located at any given moment, they can efficiently manage them to meet the ever-changing demands and requirements of their customers.

  • Location Awareness: Administrators can locate all field technicians in real-time and assign them with the nearest jobs based on their geographic map location.

Summary:

  • ServiceScheduling: Scheduling and routing software which provides true intra-day optimisation of field based resources.

  • ServiceMobility: Device and OS agnostic mobile dispatching software.

  • ServiceGPS: Asset tracking software, integrated to both ServiceScheduling and ServiceMobility.

  • Smart Scheduling: Enables clients to intelligently mix multiple labor forces, including employed and 3rd party to achieve desired business goals.

  • ServiceOutsourcing: Outsourced service management provided by the ServicePower team.

  • M2M Connected Services: Utilizes connected machine data to intelligently and automatically dispatch technicians for forecasted field based maintenance and real time repairs.

Summary:

  • Accept payments of all types

  • Automate your invoicing and billing

  • Sell your products and services online

  • Book appointments on any device

  • Securely store customer information

Pricing:

  • Credit card required: N/A
  • Pro: $99 per month, 2 User Logins, 50 Jobs per month.
    Growth: $249 per month, Unlimited Users, 250 Jobs per month.
    Success: $499 per month, Unlimited Users, Unlimited Jobs.
    Free 14 day trial

Pricing:

  • Starting from: $49.95/month
  • Credit card required: No
  • Our most popular solution is the PaySimple Pro software which provides payment acceptance, recurring billing, online store, and a mini-customer database. There is additionally a PaySimple Enterprise solution with API Integrations and a dedicated account manager. There is also a free appointment/scheduling application (BookSimple) as well as other customized options depending on business needs.

    PaySimple offers a free 14 day trial. No credit card or commitment required.

PaySimple Pro

$49.95
unlimited user(s) / month
Included in plan:
  • Recurring Billing
  • POS system
  • Online Store
  • Automated Invoicing
  • Customer Database
  • Appointment Scheduling
  • Customized Payment Forms

FAQs:

    Who are the main user groups of this service?
  • It can be used in all service industries such as plumbers, hvac, appliance repair, IT and computer repair, pest control, electricians, landscaping, handymen, carpet cleaning, etc.

  • What is this service generally used for?
  • This solution is used to modernize the way field service teams work and interact with their customers.

  • What platforms does this service support?
  • Because it's a Web-based system, Mhelpdesk is readily available on any mobile device with Internet access.

  • Does this service integrate with any other apps?
  • It integrates with: Google Maps, Google Calendar, Quickbooks.

  • Does this service offer an API?
  • It offers an API that can be used to integrate the application with the other software tools.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    Who are the main user groups of this service?
  • This service is used by manufacturers, retailers and third party administrators to automate and improve their service delivery process.

  • What is this service generally used for?
  • It is used as a mobile workforce management software.

  • Does this service integrate with any other apps?
  • ServicePower integrates with other apps.

  • Does this service offer an API?
  • It offers an API.

  • What platforms does this service support?
  • Platform: Online, Mobile.

  • Does this service offer guides, tutorials and or customer support?
  • In addition to email support, they provide: White Papers & E-Books, Infographics, Videos & Webinars, and Case Studies.

FAQs:

    Does this service offer an API?
  • Yes! Through PaySimple Enterprise, you get API integration along with multi-location support, a dedicated account manager, and all features of PaySimple Pro.

  • What is this service generally used for?
  • PaySimple is used to simplify billing and collection processes by enabling you to bill, collect and deposit all of your payments automatically. Our online store also allows you to automate the sales of your products and services.

  • Does this service offer guides, tutorials and or customer support?
  • Our online help center can be found at https://support.paysimple.com where you can find answers to common product questions, how-tos, and contact our support team.

  • Who are the main user groups of this service?
  • PaySimple is perfect for small to medium sized service-based businesses. With the ability to sell online, collect payments, schedule appointments, and manage customer data, all aspects of a business can be managed from the single platform.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
1996
Based in:
Reston
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Denver
Employees:
51-200
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses PaySimple Pro
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
US Based Business Processing USD
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