Compare mHelpDesk vs noCRM.io vs FieldAware

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Crozscore:

82%
what is this?
71%
45%
interest falling

Crozscore:

91%
what is this?
97%
39%
no significant changes

Crozscore:

81%
what is this?
77%
34%
interest falling
mHelpDesk screenshot view 4 more noCRM.io screenshot view 3 more FieldAware screenshot view 3 more

Software Description:

Mhelpdesk is an advanced field service solution that allows service teams to work more productively by tracking their orders with great efficiency and issuing invoices on the fly. The workforce is monitored and managed through the field agents’ mobile devices.
It is powerful software, which supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments.
This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office.

Software Description:

Unlike traditional CRM software, noCRM.io simplifies an otherwise complex process with an intuitive interface and features built from a salesperson’s perspective.

Boost productivity by creating leads in seconds from any source (business card, spreadsheet, email, websites, or other apps), customize your own pipeline and manage your sales cycle from end to end.

Key Features:

☆ Customizable to match your sales process.

☆ Create leads from business cards, websites, and emails easily.

☆ Import / export from a spreadsheet.

☆ Stay on top of your leads with a "To do" action and reminders synchronized with your calendar to follow up.

☆ Monitor the health of your pipeline with visual pipelines and know exactly where leads are at in the sales process.

☆ Connect to thousands of other SaaS applications through our API or Zapier.

☆ Emphasized team management and collaboration.

☆ Available in English, French, Spanish, Portuguese, Russian, and German.

Software Description:

FieldAware is a field service management solution that helps businesses better manage their field service operations (e.g., scheduling, dispatching, routing, invoicing, job tasks, customer management and reporting), generate more revenue, reduce overhead, expedite payment cycles, through better customer service.
It leverages the mobility advantage not only by allowing field workers to stay connected with their teams from anywhere at any time but also by equipping them with the necessary tools to get their jobs done.
All-in-one field service management solution that field workers can literally carry in their pockets.

Features:

  • Billing/Invoicing
  • Customer Management
  • History/Version Control
  • Payment Processor
  • Scheduling
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management

Features:

  • Data Visualization
  • Notifications
  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Lead Management
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Customer Management
  • Contact Management

Features:

  • Travel Management
  • Gantt Charts
  • Data Import
  • Data Export
  • API
  • Billing/Invoicing
  • Scheduling
  • Customer Management
  • History/Version Control
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking

Summary:

  • Simple Scheduling: Jobs can be filled-in by the office manager who can use the corresponding tab on the main screen.

  • Job Tracking: Using the Job Tracking feature, administrators can quickly overview all job statuses with live updates from the field agents’ mobile devices, check the customer’s location and get instantly informed when a job is completed.

  • Billing and Invoicing: With Mhelpdesk’s billing and invoicing features, users can pre-fill invoices with the customer's data before the service team even reaches the customer’s location.

  • Workforce Management: Administrators know exactly where their field service teams are located at any given moment, they can efficiently manage them to meet the ever-changing demands and requirements of their customers.

  • Location Awareness: Administrators can locate all field technicians in real-time and assign them with the nearest jobs based on their geographic map location.

Summary:

  • Create leads in a matter of seconds from your website contact form, mobile business card, spreadsheet or email

  • Each lead is a "To do" so you'll never forget about it

  • Reminders are automatically synced with your calendar

  • Customizable to match your sales process

  • Pipeline view allows users to know exactly where leads are in the sales process

  • Great statistics with breakdown by tag, user, category

  • Easily assign leads to sales people

  • Import and Export from excel or CSV

  • Connect with hundreds of apps using our API and Zapier

  • Mobile app for both IPhone and Android

Summary:

  • Scheduling and Dispatch: FieldAware’s Scheduling and Dispatch features have been designed to keep field engineers and technicians from missing a call window.

  • Mobile Time Tracking: It tracks the time required for field workers to drive to a client location, allowing them to bill for actual travel time.

  • Mobile Quote Generation: Enables field technicians to create quotes for additional parts or services even while at the customer’s location.

  • Tasks List: Tasks can be created, filtered, imported, exported, and printed.

  • PDF Forms: A PDF form can be edited via a mobile device as long as it’s attached to a job and the job is in active state – meaning, not scheduled, paused or complete.

Pricing:

  • Credit card required: N/A
  • Pro: $99 per month, 2 User Logins, 50 Jobs per month.
    Growth: $249 per month, Unlimited Users, 250 Jobs per month.
    Success: $499 per month, Unlimited Users, Unlimited Jobs.
    Free 14 day trial

Starter

$14.00
1 user(s) / month
Included in plan:
  • Check our pricing page

Expert

$22.00
1 user(s) / month
Included in plan:
  • Check our pricing page

Pricing:

  • Credit card required: No
  • They have three pricing plans: Pro, Premium, and Enterprise.
    Starting price: $70.00/month.
    Free trial available.

FAQs:

    Who are the main user groups of this service?
  • It can be used in all service industries such as plumbers, hvac, appliance repair, IT and computer repair, pest control, electricians, landscaping, handymen, carpet cleaning, etc.

  • What is this service generally used for?
  • This solution is used to modernize the way field service teams work and interact with their customers.

  • What platforms does this service support?
  • Because it's a Web-based system, Mhelpdesk is readily available on any mobile device with Internet access.

  • Does this service integrate with any other apps?
  • It integrates with: Google Maps, Google Calendar, Quickbooks.

  • Does this service offer an API?
  • It offers an API that can be used to integrate the application with the other software tools.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    What is this service generally used for?
  • To stay on top of your sales pipeline, manage you leads, and turn prospects into customers.

  • Who are the main user groups of this service?
  • This product is to be used by salespeople, sales teams, managers and CEOs.

  • What are some applications this service is commonly used in tandem with?
  • Can be used with lead generation software, marketing automation apps as well as accounting software such as Freshbooks or Quickbooks. Connection to hundreds of other apps can be done through Zapier.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we provide an online help center; an academy full of help documents; a YouTube channel with tutorials and we also organize weekly introductory webinars. Customer support is also available directly from inside the app.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, multi user and team support is included.

  • What platforms does this service support?
  • Works on any computer with a modern browser as well as with mobile apps for IPhone and Android.

  • Does this service integrate with any other apps?
  • Yes, we have direct integration with Google Apps, Freshbooks, Quickbooks, and Zapier. Other apps can be connected via Zapier and our API.

  • Does this service offer an API?
  • Yes. The API is quite complete, as our mobile App is built on it.

FAQs:

    Who are the main user groups of this service?
  • FieldAware is for any business with 20 to 10,000 field workers offering onsite commercial services.

  • What is this service generally used for?
  • It is generally used as field service management solution.

  • What platforms does this service support?
  • It is cloud-based service. FieldAware native apps are available for the iPhone, iPad and Android.

  • What are some applications this service is commonly used in tandem with?
  • This service is most frequently is used with NetSuite.

  • Does this service integrate with any other apps?
  • FieldAware currently integrates with NetSuite and QuickBooks, and many more integrations are coming.

  • Does this service offer an API?
  • FieldAware’s API is designed to simplify the process of integrating our system with existing accounting, ERP, CRM and other business systems.

  • Does this service offer guides, tutorials and or customer support?
  • They provide videos, webinars, eBooks, and online support.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
6.89k
Followers:
1.75k

Publisher:

Founded:
-
Based in:
Palo Alto
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2009
Based in:
Plano
Employees:
51-200
Likes:
1.85k
Followers:
2.68k

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses noCRM.io
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, Portuguese, English, French, German
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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