Compare mHelpDesk vs Housecall Pro vs noCRM.io

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82%
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72%
44%
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Crozscore:

92%
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96%
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Crozscore:

91%
what is this?
96%
38%
interest rising
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Software Description:

Mhelpdesk is an advanced field service solution that allows service teams to work more productively by tracking their orders with great efficiency and issuing invoices on the fly. The workforce is monitored and managed through the field agents’ mobile devices.
It is powerful software, which supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments.
This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office.

Software Description:

Housecall Pro is a cloud-based field service management app for service professionals to automate their workflows. This solution includes a native mobile app and complementary Web portal and serves a wide range of industries, such as cleaning, plumbing, electrical and more.

Housecall Pro allows companies to forego paperwork in favor of digital automation. It offers features such as job scheduling, dispatching, payment processing, estimates, automated receipts and invoices, customer notifications, company chat, as well as postcard and email marketing automation.

Customers can book services via the HouseCall mobile app, communicate through a centralized messaging system and make online payments.

The mobile app can be accessed on both Android and iOS devices. There is a free version for single owner/operators, which offers many of the core features of the paid version. Premium pricing is based on the number of users, and an enterprise license is also available.

This solution is available across the U.S. and Canada.

Software Description:

Unlike traditional CRM software, noCRM.io by You Don't Need a CRM simplifies an otherwise complex process with an intuitive interface and features built from a salesperson’s perspective.

Boost productivity by creating leads in seconds from any source (business card, spreadsheet, email, websites, or other apps), customize your own pipeline and manage your sales cycle from end to end.

Key Features:

☆ Customizable to match your sales process.

☆ Create leads from business cards, websites, and emails easily.

☆ Import / export from a spreadsheet.

☆ Stay on top of your leads with a "To do" action and reminders synchronized with your calendar to follow up.

☆ Monitor the health of your pipeline with visual pipelines and know exactly where leads are at in the sales process.

☆ Connect to thousands of other SaaS applications through our API or Zapier.

☆ Emphasized team management and collaboration.

☆ Available in English, French, Spanish, Portuguese, Russian, and German.

Features:

  • Billing/Invoicing
  • Customer Management
  • History/Version Control
  • Payment Processor
  • Scheduling
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management

Features:

  • Email Integration
  • Batch Permissions & Access
  • File Sharing
  • Dashboard
  • Scheduling
  • Calendar Management
  • Customer Management
  • Notifications
  • Multi-User
  • Marketing Automation
  • Project Management
  • Tax Management
  • External Integrations
  • Data Visualization
  • Data Import
  • Data Export
  • Accounts Receivable
  • Contact Management
  • Billing/Invoicing
  • Payment Processor
  • Google Apps Integration
  • Audience Targeting
  • Brand Management

Features:

  • Data Visualization
  • Notifications
  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Lead Management
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Customer Management
  • Contact Management

Summary:

  • Simple Scheduling: Jobs can be filled-in by the office manager who can use the corresponding tab on the main screen.

  • Job Tracking: Using the Job Tracking feature, administrators can quickly overview all job statuses with live updates from the field agents’ mobile devices, check the customer’s location and get instantly informed when a job is completed.

  • Billing and Invoicing: With Mhelpdesk’s billing and invoicing features, users can pre-fill invoices with the customer's data before the service team even reaches the customer’s location.

  • Workforce Management: Administrators know exactly where their field service teams are located at any given moment, they can efficiently manage them to meet the ever-changing demands and requirements of their customers.

  • Location Awareness: Administrators can locate all field technicians in real-time and assign them with the nearest jobs based on their geographic map location.

Summary:

  • The premier all-in-one service business management app

  • Dynamic job scheduling and dispatch with real time job updates across all devices

  • HouseCall Pro provides a seamless one-click QuickBooks Online integration

  • Provide your customer with a delightful experience through SMS and invoice automation

  • Create, edit, and launch customized postcard and email marketing campaigns

  • Take payments out in the field at one low flat credit card processing rate

  • Take customer signatures before and after the work is done while out in the field

  • Save at least 15 hours a week on paperwork alone with HouseCall Pro

  • Save hundreds of dollars a month on additional staff with HouseCall Pro

  • Get your business organized and your office in order with HouseCall Pro

Summary:

  • Create leads in a matter of seconds from your website contact form, mobile business card, spreadsheet or email

  • Each lead is a "To do" so you'll never forget about it

  • Reminders are automatically synced with your calendar

  • Customizable to match your sales process

  • Pipeline view allows users to know exactly where leads are in the sales process

  • Great statistics with breakdown by tag, user, category

  • Easily assign leads to sales people

  • Import and Export from excel or CSV

  • Connect with hundreds of apps using our API and Zapier

  • Mobile app for both IPhone and Android

Pricing:

  • Credit card required: N/A
  • Pro: $99 per month, 2 User Logins, 50 Jobs per month.
    Growth: $249 per month, Unlimited Users, 250 Jobs per month.
    Success: $499 per month, Unlimited Users, Unlimited Jobs.
    Free 14 day trial

SIMPLE

$39.00
/month
Included in plan:
  • Access to HouseCall Pro App and Web Portal
  • 1 User
  • Scheduling and dispatch
  • Automated invoicing and receipts
  • Estimates
  • 2.90% credit card processing (flat)
  • HouseCall customer booking app
  • Email support
  • Customer job SMS & email notifications
  • Dashboard with key business stats
  • Google Calendar Integration
  • Employee GPS tracking

MODERN

$109.00
/month
Included in plan:
  • 1-6 Users
  • Everything in the 'SIMPLE' plan
  • Live chat support
  • Unlimited email reminders
  • 86¢ postcard marketing
  • Yelp, Facebook, and website online booking
  • Company in-app chat
  • QuickBooks Online integration

ADVANCED

$199.00
/month
Included in plan:
  • Unlimited Users
  • Everything in the 'MODERN' plan
  • Live chat support
  • Customizable reports

Starter

$10.00
1 user(s) / month
Included in plan:
  • Check our pricing page

Expert

$17.00
1 user(s) / month
Included in plan:
  • Check our pricing page

FAQs:

    Who are the main user groups of this service?
  • It can be used in all service industries such as plumbers, hvac, appliance repair, IT and computer repair, pest control, electricians, landscaping, handymen, carpet cleaning, etc.

  • What is this service generally used for?
  • This solution is used to modernize the way field service teams work and interact with their customers.

  • What platforms does this service support?
  • Because it's a Web-based system, Mhelpdesk is readily available on any mobile device with Internet access.

  • Does this service integrate with any other apps?
  • It integrates with: Google Maps, Google Calendar, Quickbooks.

  • Does this service offer an API?
  • It offers an API that can be used to integrate the application with the other software tools.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, with Housecall Pro you can create dynamic teams. You can edit your teams on a case-by-case basis and dispatch exactly which employees are needed for each job.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, Housecall Pro offers unlimited customer support. The Customer Success team is available around the clock through chat and the phone. There is also an extensive Help Section with how-to articles and tutorial videos.

  • What platforms does this service support?
  • Housecall Pro is a cloud-based solution with both a web portal and native mobile apps. The web portal is accessible on any device with Internet access. The app is available for both iOS and Android.

  • Who are the main user groups of this service?
  • Service professionals in a variety of service industries, such as carpet cleaning, plumbing, HVAC, janitorial, window washing, and more use HouseCall Pro for field service management. Housecall Pro caters to any service based company across hundreds of industry verticals.

  • What is this service generally used for?
  • Housecall Pro streamlines business processes. It eases communication within organizations as well as with customers. This solution allows companies to forego paperwork in favor of digital automation. Housecall Pro allows service businesses to operate at maximum efficiency.

  • What are some applications this service is commonly used in tandem with?
  • Yes, Housecall Pro integrates with QuickBooks Online, Google Maps, and Google Calendar.

  • Does this service offer an API?
  • It currently does not, but may in the future.

  • Does this service integrate with any other apps?
  • QuickBooks Online, Google Calendar, and Google Maps.

FAQs:

    What is this service generally used for?
  • To stay on top of your sales pipeline, manage you leads, and turn prospects into customers.

  • Who are the main user groups of this service?
  • This product is to be used by salespeople, sales teams, managers and CEOs.

  • What are some applications this service is commonly used in tandem with?
  • Can be used with lead generation software, marketing automation apps as well as accounting software such as Freshbooks or Quickbooks. Connection to hundreds of other apps can be done through Zapier.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we provide an online help center; an academy full of help documents; a YouTube channel with tutorials and we also organize weekly introductory webinars. Customer support is also available directly from inside the app.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, multi user and team support is included.

  • What platforms does this service support?
  • Works on any computer with a modern browser as well as with mobile apps for IPhone and Android.

  • Does this service integrate with any other apps?
  • Yes, we have direct integration with Google Apps, Freshbooks, Quickbooks, and Zapier. Other apps can be connected via Zapier and our API.

  • Does this service offer an API?
  • Yes. The API is quite complete, as our mobile App is built on it.

Publisher:

Founded:
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Based in:
-
Employees:
-
Likes:
6.91k
Followers:

Publisher:

Founded:
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Based in:
San Diego
Employees:
51-200
Likes:
14.2k
Followers:
1.23k

Publisher:

Founded:
-
Based in:
Palo Alto
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Housecall Pro
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States and Canada Only

Other:

Who uses noCRM.io
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, French, Portuguese, English, German
Regional Restrictions:
No restrictions.
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