Compare mHelpDesk vs Paytradie vs FieldOne

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44%
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Software Description:

Mhelpdesk is an advanced field service solution that allows service teams to work more productively by tracking their orders with great efficiency and issuing invoices on the fly. The workforce is monitored and managed through the field agents’ mobile devices.
It is powerful software, which supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments.
This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office.

Software Description:

Tradies can quote and invoice on the go, even accept credit card payments from a device they already carry with them. The 'light' accounting gets done automatically in the background.

If the customer is not in a position to utilise the on-the-spot payment option, Paytradie offers an email series of automatic due/outstanding payment reminders, sent to the customer, with an embedded secure online credit card payment option.

There is no merchant account setup required. i.e. no bank paperwork to complete. Sign up to Paytradie and complete a quick 1 minute set up to start accepting credit cards immediately.

Software Description:

FieldOne is an innovative, secure and scalable service management platform, providing real-time mobility across every major device. It is trying to address the complex challenges their customers face in managing enterprise field service organizations.
This solution an integrated automated routing engine, powerful but simple to configure WEB portals, Integrated Voice Response (IVR) and a centralized mobility management platform.

Features:

  • Billing/Invoicing
  • Customer Management
  • History/Version Control
  • Payment Processor
  • Scheduling
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management

Features:

  • Billing/Invoicing
  • Customer Management
  • History/Version Control
  • Notifications
  • Payment Processor
  • Project Management

Features:

  • Billing/Invoicing
  • Calendar Management
  • CRM Integration
  • Customer Management
  • History/Version Control
  • Inventory Tracking
  • Multi-Currency
  • Scheduling
  • Task Scheduling/Tracking
  • Notifications

Summary:

  • Simple Scheduling: Jobs can be filled-in by the office manager who can use the corresponding tab on the main screen.

  • Job Tracking: Using the Job Tracking feature, administrators can quickly overview all job statuses with live updates from the field agents’ mobile devices, check the customer’s location and get instantly informed when a job is completed.

  • Billing and Invoicing: With Mhelpdesk’s billing and invoicing features, users can pre-fill invoices with the customer's data before the service team even reaches the customer’s location.

  • Workforce Management: Administrators know exactly where their field service teams are located at any given moment, they can efficiently manage them to meet the ever-changing demands and requirements of their customers.

  • Location Awareness: Administrators can locate all field technicians in real-time and assign them with the nearest jobs based on their geographic map location.

Summary:

  • Payments by card or bank transfer

  • Reduced fees on payment processing

  • Safely access data

  • Built for mobile and desktop

  • Local based support

  • Improve your cash flow

Summary:

  • Billing & Invoicing

  • Call Center Management

  • Contract Management

  • Dispatch Management

  • Inventory Control

  • Job Management

Pricing:

  • Credit card required: N/A
  • Pro: $99 per month, 2 User Logins, 50 Jobs per month.
    Growth: $249 per month, Unlimited Users, 250 Jobs per month.
    Success: $499 per month, Unlimited Users, Unlimited Jobs.
    Free 14 day trial

Pricing:

  • Starting from: $8.00/month
  • Credit card required: No
  • Full: $8/month
    Pro: $28/month

FAQs:

    Who are the main user groups of this service?
  • It can be used in all service industries such as plumbers, hvac, appliance repair, IT and computer repair, pest control, electricians, landscaping, handymen, carpet cleaning, etc.

  • What is this service generally used for?
  • This solution is used to modernize the way field service teams work and interact with their customers.

  • What platforms does this service support?
  • Because it's a Web-based system, Mhelpdesk is readily available on any mobile device with Internet access.

  • Does this service integrate with any other apps?
  • It integrates with: Google Maps, Google Calendar, Quickbooks.

  • Does this service offer an API?
  • It offers an API that can be used to integrate the application with the other software tools.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • It is ideally suited to midsize-large businesses with dozens, hundreds, or even thousands of field technicians.

  • What is this service generally used for?
  • FieldOne is used as a software solution for field service companies.

  • What platforms does this service support?
  • Platform: Online, On Premise, Mobile.

  • Does this service integrate with any other apps?
  • There is QuickBooks Integration available.

  • Does this service offer guides, tutorials and or customer support?
  • Their support team can be reached via email or via phone.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
6.91k
Followers:

Publisher:

Founded:
-
Based in:
Perth
Employees:
-
Likes:
685
Followers:
2.02k

Publisher:

Founded:
2001
Based in:
-
Employees:
51-200
Likes:
138
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Paytradie
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
Australia

Other:

Regional Restrictions:
No restrictions.
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