Compare mHelpDesk vs FieldAware vs BillQuick

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Crozscore:

83%
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72%
44%
interest rising

Crozscore:

81%
what is this?
87%
34%
interest rising

Crozscore:

86%
what is this?
87%
41%
no significant changes
mHelpDesk screenshot view 4 more FieldAware screenshot view 3 more BillQuick screenshot view 3 more

Software Description:

Mhelpdesk is an advanced field service solution that allows service teams to work more productively by tracking their orders with great efficiency and issuing invoices on the fly. The workforce is monitored and managed through the field agents’ mobile devices.
It is powerful software, which supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments.
This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office.

Software Description:

FieldAware is a field service management solution that helps businesses better manage their field service operations (e.g., scheduling, dispatching, routing, invoicing, job tasks, customer management and reporting), generate more revenue, reduce overhead, expedite payment cycles, through better customer service.
It leverages the mobility advantage not only by allowing field workers to stay connected with their teams from anywhere at any time but also by equipping them with the necessary tools to get their jobs done.
All-in-one field service management solution that field workers can literally carry in their pockets.

Software Description:

Professional services firms all over the world use BillQuick to handle their billing, time and expense tracking, project management, and accounting tasks. BillQuick makes it easier and more profitable to run your business. It organizes information, automates repetitive tasks and allows you to spend more time providing service to your clients instead of managing internal processes.

Features:

  • Billing/Invoicing
  • Customer Management
  • History/Version Control
  • Payment Processor
  • Scheduling
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management

Features:

  • Travel Management
  • Gantt Charts
  • Data Import
  • Data Export
  • API
  • Billing/Invoicing
  • Scheduling
  • Customer Management
  • History/Version Control
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking

Features:

  • Project Management
  • Balance Sheet
  • Contact Management
  • P&L
  • Accounts Payable
  • Expense Tracking
  • Billing/Invoicing
  • Scheduling
  • Dashboard
  • Data Export
  • CRM Integration
  • Calendar Management
  • Customer Management
  • Accounts Receivable
  • Budgeting
  • Notifications
  • Multi-User
  • Forecasting
  • Data Import
  • Data Visualization
  • External Integrations
  • API

Summary:

  • Simple Scheduling: Jobs can be filled-in by the office manager who can use the corresponding tab on the main screen.

  • Job Tracking: Using the Job Tracking feature, administrators can quickly overview all job statuses with live updates from the field agents’ mobile devices, check the customer’s location and get instantly informed when a job is completed.

  • Billing and Invoicing: With Mhelpdesk’s billing and invoicing features, users can pre-fill invoices with the customer's data before the service team even reaches the customer’s location.

  • Workforce Management: Administrators know exactly where their field service teams are located at any given moment, they can efficiently manage them to meet the ever-changing demands and requirements of their customers.

  • Location Awareness: Administrators can locate all field technicians in real-time and assign them with the nearest jobs based on their geographic map location.

Summary:

  • Scheduling and Dispatch: FieldAware’s Scheduling and Dispatch features have been designed to keep field engineers and technicians from missing a call window.

  • Mobile Time Tracking: It tracks the time required for field workers to drive to a client location, allowing them to bill for actual travel time.

  • Mobile Quote Generation: Enables field technicians to create quotes for additional parts or services even while at the customer’s location.

  • Tasks List: Tasks can be created, filtered, imported, exported, and printed.

  • PDF Forms: A PDF form can be edited via a mobile device as long as it’s attached to a job and the job is in active state – meaning, not scheduled, paused or complete.

Summary:

  • Time & Expense Tracking

  • Project Management

  • Billing and Accounts Receivable

  • Accounting

  • Reporting

Pricing:

  • Credit card required: N/A
  • Pro: $99 per month, 2 User Logins, 50 Jobs per month.
    Growth: $249 per month, Unlimited Users, 250 Jobs per month.
    Success: $499 per month, Unlimited Users, Unlimited Jobs.
    Free 14 day trial

Pricing:

  • Credit card required: No
  • They have three pricing plans: Pro, Premium, and Enterprise.
    Starting price: $70.00/month.
    Free trial available.

Basic

$14.95
1 user(s) / month
Included in plan:
  • Desktop of Self-Hosted Web versions
  • Up to 4 users
  • Import/Export Data Single-Click
  • DCAA Compliance
  • Multiple Timers
  • Support for Multiple Currencies
  • Phases and Segments
  • 11 Contract Types
  • Batch Invoices
  • Automatic Billing
  • Reverse/Void Invoices
  • Electronic Invoices
  • 500+ Standard Reports
  • Favorite and Memorized Reports
  • Customizable Reports and Invoices
  • Role-based Security with Profiles
  • Microsoft Access & Microsoft SQL Express Databases
  • FREE BillQuick Mobile App

FAQs:

    Who are the main user groups of this service?
  • It can be used in all service industries such as plumbers, hvac, appliance repair, IT and computer repair, pest control, electricians, landscaping, handymen, carpet cleaning, etc.

  • What is this service generally used for?
  • This solution is used to modernize the way field service teams work and interact with their customers.

  • What platforms does this service support?
  • Because it's a Web-based system, Mhelpdesk is readily available on any mobile device with Internet access.

  • Does this service integrate with any other apps?
  • It integrates with: Google Maps, Google Calendar, Quickbooks.

  • Does this service offer an API?
  • It offers an API that can be used to integrate the application with the other software tools.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    Who are the main user groups of this service?
  • FieldAware is for any business with 20 to 10,000 field workers offering onsite commercial services.

  • What is this service generally used for?
  • It is generally used as field service management solution.

  • What platforms does this service support?
  • It is cloud-based service. FieldAware native apps are available for the iPhone, iPad and Android.

  • What are some applications this service is commonly used in tandem with?
  • This service is most frequently is used with NetSuite.

  • Does this service integrate with any other apps?
  • FieldAware currently integrates with NetSuite and QuickBooks, and many more integrations are coming.

  • Does this service offer an API?
  • FieldAware’s API is designed to simplify the process of integrating our system with existing accounting, ERP, CRM and other business systems.

  • Does this service offer guides, tutorials and or customer support?
  • They provide videos, webinars, eBooks, and online support.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Quickbooks, Sage50

  • What is this service generally used for?
  • Timetracking, billing and invoicing, accounting, project management

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Who are the main user groups of this service?
  • Accountants, Architects, Engineers, Consultants, Attorneys

  • What platforms does this service support?
  • Desktop, mobile apps, Tablets

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
6.9k
Followers:

Publisher:

Founded:
2009
Based in:
Plano
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.29k
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses BillQuick
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
BillQuick is available in the United States, Canada, Australia, United Kingdom
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