Compare mHelpDesk vs BillQuick vs ServicePower

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Crozscore:

82%
what is this?
71%
45%
interest falling

Crozscore:

86%
what is this?
87%
41%
interest falling

Crozscore:

82%
what is this?
100%
36%
mHelpDesk screenshot view 4 more BillQuick screenshot view 3 more ServicePower screenshot view 4 more

Software Description:

Mhelpdesk is an advanced field service solution that allows service teams to work more productively by tracking their orders with great efficiency and issuing invoices on the fly. The workforce is monitored and managed through the field agents’ mobile devices.
It is powerful software, which supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments.
This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office.

Software Description:

Professional services firms all over the world use BillQuick to handle their billing, time and expense tracking, project management, and accounting tasks. BillQuick makes it easier and more profitable to run your business. It organizes information, automates repetitive tasks and allows you to spend more time providing service to your clients instead of managing internal processes.

Software Description:

This service provides solutions for both staff and 3rd party workforces majoring on workforce planning, customer service, automated scheduling and dispatch, mobile worker, warranty labor /parts claims, and business intelligence.
Its solution relies on a mix of full-time employees, third-party contractors, and independent technicians being brought together and managed seamlessly in one place using the power of the cloud.
ServicePower's clients use the platform to manage customers, inventory and finances. It enables them to schedule, optimize and dispatch jobs to field resources.

Features:

  • Billing/Invoicing
  • Customer Management
  • History/Version Control
  • Payment Processor
  • Scheduling
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management

Features:

  • Project Management
  • Balance Sheet
  • Contact Management
  • P&L
  • Accounts Payable
  • Expense Tracking
  • Billing/Invoicing
  • Scheduling
  • Dashboard
  • Data Export
  • CRM Integration
  • Calendar Management
  • Customer Management
  • Accounts Receivable
  • Budgeting
  • Notifications
  • Multi-User
  • Forecasting
  • Data Import
  • Data Visualization
  • External Integrations
  • API

Features:

  • API
  • Billing/Invoicing
  • Customer Management
  • Dashboard
  • History/Version Control
  • Inventory Tracking
  • Scheduling
  • Notifications
  • Task Scheduling/Tracking

Summary:

  • Simple Scheduling: Jobs can be filled-in by the office manager who can use the corresponding tab on the main screen.

  • Job Tracking: Using the Job Tracking feature, administrators can quickly overview all job statuses with live updates from the field agents’ mobile devices, check the customer’s location and get instantly informed when a job is completed.

  • Billing and Invoicing: With Mhelpdesk’s billing and invoicing features, users can pre-fill invoices with the customer's data before the service team even reaches the customer’s location.

  • Workforce Management: Administrators know exactly where their field service teams are located at any given moment, they can efficiently manage them to meet the ever-changing demands and requirements of their customers.

  • Location Awareness: Administrators can locate all field technicians in real-time and assign them with the nearest jobs based on their geographic map location.

Summary:

  • Time & Expense Tracking

  • Project Management

  • Billing and Accounts Receivable

  • Accounting

  • Reporting

Summary:

  • ServiceScheduling: Scheduling and routing software which provides true intra-day optimisation of field based resources.

  • ServiceMobility: Device and OS agnostic mobile dispatching software.

  • ServiceGPS: Asset tracking software, integrated to both ServiceScheduling and ServiceMobility.

  • Smart Scheduling: Enables clients to intelligently mix multiple labor forces, including employed and 3rd party to achieve desired business goals.

  • ServiceOutsourcing: Outsourced service management provided by the ServicePower team.

  • M2M Connected Services: Utilizes connected machine data to intelligently and automatically dispatch technicians for forecasted field based maintenance and real time repairs.

Pricing:

  • Credit card required: N/A
  • Pro: $99 per month, 2 User Logins, 50 Jobs per month.
    Growth: $249 per month, Unlimited Users, 250 Jobs per month.
    Success: $499 per month, Unlimited Users, Unlimited Jobs.
    Free 14 day trial

Basic

$14.95
1 user(s) / month
Included in plan:
  • Desktop of Self-Hosted Web versions
  • Up to 4 users
  • Import/Export Data Single-Click
  • DCAA Compliance
  • Multiple Timers
  • Support for Multiple Currencies
  • Phases and Segments
  • 11 Contract Types
  • Batch Invoices
  • Automatic Billing
  • Reverse/Void Invoices
  • Electronic Invoices
  • 500+ Standard Reports
  • Favorite and Memorized Reports
  • Customizable Reports and Invoices
  • Role-based Security with Profiles
  • Microsoft Access & Microsoft SQL Express Databases
  • FREE BillQuick Mobile App

FAQs:

    Who are the main user groups of this service?
  • It can be used in all service industries such as plumbers, hvac, appliance repair, IT and computer repair, pest control, electricians, landscaping, handymen, carpet cleaning, etc.

  • What is this service generally used for?
  • This solution is used to modernize the way field service teams work and interact with their customers.

  • What platforms does this service support?
  • Because it's a Web-based system, Mhelpdesk is readily available on any mobile device with Internet access.

  • Does this service integrate with any other apps?
  • It integrates with: Google Maps, Google Calendar, Quickbooks.

  • Does this service offer an API?
  • It offers an API that can be used to integrate the application with the other software tools.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Quickbooks, Sage50

  • What is this service generally used for?
  • Timetracking, billing and invoicing, accounting, project management

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Who are the main user groups of this service?
  • Accountants, Architects, Engineers, Consultants, Attorneys

  • What platforms does this service support?
  • Desktop, mobile apps, Tablets

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

FAQs:

    Who are the main user groups of this service?
  • This service is used by manufacturers, retailers and third party administrators to automate and improve their service delivery process.

  • What is this service generally used for?
  • It is used as a mobile workforce management software.

  • Does this service integrate with any other apps?
  • ServicePower integrates with other apps.

  • Does this service offer an API?
  • It offers an API.

  • What platforms does this service support?
  • Platform: Online, Mobile.

  • Does this service offer guides, tutorials and or customer support?
  • In addition to email support, they provide: White Papers & E-Books, Infographics, Videos & Webinars, and Case Studies.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
6.89k
Followers:
1.75k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.29k
Followers:

Publisher:

Founded:
1996
Based in:
Reston
Employees:
51-200
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses BillQuick
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
BillQuick is available in the United States, Canada, Australia, United Kingdom

Other:

Regional Restrictions:
No restrictions.
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