Compare Metaphorio vs Wantoo vs Falcon.io

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Crozscore:

59%
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32%
interest falling

Crozscore:

85%
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95%
41%
interest rising
Metaphorio screenshot view 4 more Wantoo screenshot view 2 more Falcon.io screenshot view 4 more

Software Description:

For many video production projects, the process entails dozens of little 'friction points' related to collaboration, communication, and feedback that lead to delays, frustrations, misunderstandings, and overall bad experiences for everyone involved (producers, creatives, and clients). Metaphorio dissected this complicated process and created an integrated video production workflow that puts everything in one place. No more lost emails, no more scattered feedback, and no more vague status updates and timelines. With Metaphorio, video producers can produce more videos in less time.

Software Description:

Managing Feedback Has Never Been Easier!

Wantoo is a simple, powerful cloud-based platform that makes it easy to listen, analyze, and act on feedback from your team, your customers or anyone else. Set it up in seconds.

Listen - Wantoo Idea Boards help you get feedback wherever and whenever customers interact with your company, so you’re collecting data at every point along the customer journey—physical, web, or mobile—with just a single line of code. Plays well with Salesforce, Zendesk, Twitter, and more.

Analyze - Not all customer feedback is equal, so don’t waste time, money, and goodwill treating all feedback the same way. Wantoo helps you structure and prioritize every suggestion, so you can feed the winners directly to the teams best equipped to act. Go beyond dumb data and get deeper insight into what makes your customers tick.

Act - Avoid the black hole of Customer Experience management software. Don’t let valuable insights die on the way to the product team: Wantoo helps you finish the job by syncing your data with the tools you use to organize your tasks, including Slack, Trello, and Jira. Meanwhile, automatically close the feedback loop by keeping customers up to speed on the changes they suggested.

Try it free.

Software Description:

Falcon.io provides a SaaS platform for social media marketing and customer experience management. The platform features tools for social listening, engagement, content marketing, analytics and managing audience data. It enables marketers to deliver more personalized brand experiences across touchpoints based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services.

Features:

Features:

  • Data Export
  • External Integrations
  • API
  • Data Import
  • Email Integration
  • Notifications
  • Project Management
  • Multi-User
  • Data Visualization
  • Contact Management
  • Dashboard

Features:

  • Multi-User
  • Data Export
  • Multi-Account
  • API
  • Data Visualization
  • Social-Media Integration
  • Keyword Tracking
  • Audience Targeting
  • Social Media Monitoring
  • Calendar Management
  • Scheduling

Summary:

  • Centralized video production feedback and approval tools

  • Integrated video production workflow

  • Smart Calendar

  • Team collaboration tools

Summary:

    No key features associated with this application.

Summary:

  • Manage all channels on one platform

  • Schedule and publish in the Editorial Calendar

  • Social media monitoring with 4.8 million online sources

  • Collate all customer interactions in individual profiles

  • Aggregate customer profiles for targeting

  • Single inbox for all customer engagement

  • Create responsive web pages

  • Priority algorithm ranks incoming messages

  • Mobile friendly content previewing

  • Dedicated support and consultancy services

Free

Free
Included in plan:
  • Discussion
  • Voting
  • Leaderboard
  • Real-time notifications
  • Customer Branding
  • Email support

Pro

$50.00
user(s) / month
Included in plan:
  • CX Journey mapping
  • PM Kanban dashboard
  • Social listening
  • Slack integration
  • Idea merging
  • Deduplication
  • Machine learning
  • Basic analytics
  • Export members
  • Multiple admins

Premium

$500.00
user(s) / month
Included in plan:
  • Trello integration
  • Jira integration
  • CRM Integration
  • SMS idea submission
  • JavaScript snippet & SDKs
  • Score Card
  • Quick Poll
  • Cohort analysis
  • Advanced reporting
  • White labelling
  • Strategic account manager
  • Dedicated support
  • Custom coaching

Pricing:

  • Credit card required: No
  • Falcon.io offers three service packages to suit company size and social needs: Starter, Pro, and Premium. Because we tailor our pricing and services packages to each case, these offers may vary depending on the different services and support levels.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Medium-sized and enterprise companies across a broad array of industries.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Zendesk, Facebook Ads Manager, Salesforce

  • Does this service integrate with any other apps?
  • Google Analytics, Zendesk, Facebook Ads Manager, Salesforce

  • What platforms does this service support?
  • Native mobile apps.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • What is this service generally used for?
  • Social media management and marketing, customer data management.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
553
Followers:
1.06k

Publisher:

Founded:
2010
Based in:
Copenhagen V
Employees:
201-500
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Wantoo
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.

Other:

Who uses Falcon.io
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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