Compare Messente SMS API vs Freshcaller vs Document 365

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Messente SMS API screenshot view 1 more Freshcaller screenshot view 4 more Document 365 screenshot view 5 more

About Messente SMS API

Reach customers anywhere in the world with Messente's SMS API. With over 800 mobile network connections in over 190 countries, developers can deploy our API with a few lines of code, allowing businesses to send SMS messages to their customers.

  • Add utility APIs to your system, like our number lookup API and pricing API
  • Adaptive routing - smart routing algorithms find the fastest way to deliver SMS
  • Auto rerouting and re-sending
  • Two-way messaging with long codes or short codes
  • Omni-channel messaging - OTT platforms included in the same API

About Freshcaller

Freshcaller is a cloud PBX system using which you can purchase local and toll-free phone numbers in 40+ countries. You can create custom greeting texts based on specific call scenarios. The nested Interactive Voice Response (IVR) system allows you to provide a detailed set of options to your callers. The call queues in Freshcaller are powerful and enable you to make smart escalations based on your agent availability as well as business hour setting.

Businesses can choose to record all their phone conversations. Call Monitoring & Barging allows supervisors to listen and speak to customers real-time. Your team will always engage in contextual conversations with your callers. Freshcaller allows you to forward your incoming calls to your mobile while you are on the move. Freshcaller is the ideal call center for startups and small teams.

Why Freshcaller?

  1. Absolutely Zero Hardware
    No need to invest heavily on phone hardware for your call center.

  2. Absurdly Easy Setup
    A web browser and working internet connection is enough to run your call center.

  3. Astonishingly Affordable Software
    Kick-start your journey with a pay-as-you-grow plan. Our success lies in your growth.

About Document 365

Document 365 is a comprehensive, cross-device document solution aimed at improving your productivity. The PDF document solution includes Kdan's best PDF Reader mobile and desktop apps along with online converting and faxing services. With document 365, you can leverage your productivity every day. And it starts now.

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • External Integrations
  • History/Version Control
  • Multi-User
  • Notifications
  • Scheduling
  • SMS

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • Comparative Reporting
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Escalation Management
  • Interactive Voice Response

Features

  • 2-Factor Authentication
  • API
  • Chat
  • Dashboard
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management

Summary

  • SMS API

  • Online dashboard

  • Global reach

  • Complete analytics

  • Adaptive routing

  • Support included

  • Two-way SMS messaging

  • Omni-channel messaging

  • SMS campaign tooks

  • Built to scale

Summary

  • Multi-level IVR to include all your departments/products/brands.

  • Smart Escalations to guide callers when your agents are busy/unavailable.

  • Call Masking to make your global team seem more local and closer to businesses.

  • Call Recording to analyze and improve your communication processes.

  • Business hour based routing to help regulate your work hours.

  • Call center software for startups and small teams.

  • Your professional cloud pbx system.

Summary

  • Use PDF Reader on any of your devices, including iOS, Android, Mac, and Windows.

  • Annotate PDFs with highlights, text boxes, handwritings, and notes.

  • Sign documents, fill forms, organize pages, split files, combine PDFs, or attach voice notes directly from your devices.

  • Convert, edit, and sign PDFs.

  • Transform any paper document into scans and turn them into a searchable PDF or editable text files with the text recognition tool (OCR).

  • Convert files to or from PDF documents and send faxes online.

  • Access the online services from any device, anytime, anywhere.

  • Sync and access your files from your desktop, mobile, and the web.

  • Secure your app, scans, and PDF documents with password protection or watermarks.

Pricing

Trial

Free
Included in plan:
  • $3 Worth of Phone Credits
  • Purchase Numbers in 50+ Countries
  • All Call Center Operations During Free Trial

Sprout

$0.00
1 user(s) / month
Included in plan:
  • Purchase Unlimited Phone Numbers
  • Add Unlimited Agents
  • Make Unlimited Concurrent Calls
  • Pay Only for Phone Calls Made
  • $0 Agent Fees

Blossom

$19.00
1 user(s) / month
Included in plan:
  • IVR (Phone Trees)
  • Business Hour Based Routing
  • Voicemail
  • Call Recording
  • Standard Call Queues

Garden

$40.00
1 user(s) / month
Included in plan:
  • Smart Escalations
  • Call Monitoring
  • Call Barging
  • Call Conferencing
  • Warm Transfer

Pricing

Business Volume Purchase


1 user(s) / month
Included in plan:
  • An all-access pass to premium features in PDF Reader mobile and desktop applications across all smart devices, PC and Mac.
  • 1TB of Kdan Cloud storage
  • 250 Kdan Credits (Up to 25 faxes or 250 file conversions)
  • Administrator Center

FAQs

    Does this service offer an API?
  • Yes.

  • What is this service generally used for?
    • Notifications
    • Transaction confirmations
    • PIN codes for 2FA
    • SMS marketing
    • Two-way messaging
    • A2P messaging
  • What are some applications this service is commonly used in tandem with?
  • Web applications and mobile applications.

  • Does this service integrate with any other apps?
  • Our SMS API integrates with any app.

  • What platforms does this service support?
  • Any platform is supported.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
    • Developers who build systems for businesses and brands
    • Product owners or product managers who need communications channels with customers
    • Marketing managers
  • Does this service offer guides, tutorials and or customer support?
  • Yes and support is included.

FAQs

    Who are the main user groups of this service?
  • Freshcaller is the call center software for startups and small teams. The intention is to help businesses/teams set-up and run a powerful call center without spending a lot of time and money. Freshcaller is ideal for phone teams of size 1- 30. We believe that the teams and businesses from the following sectors will benefit the most from using Freshcaller: Retail/E-commerce, B2B, Logistics & Transportation, Business Services, Software / Information Technology, Education, Leisure/Hospitality, Food & Beverages, Energy, and Governmental / Non-profit organizations.

  • What is this service generally used for?
  • This service is used for enabling phone for businesses to handle their sales, support, finance, admin or general business operations.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used with Helpdesk, Servicedesk, CRM's as well as ATS solutions.

  • Does this service offer an API?
  • No - we are currently not offering an API.

  • Does this service offer guides, tutorials and or customer support?
  • We have created numerous solution articles in our support portal and update our knowledge base quite frequently. We also provide phone, email and chat support during the weekdays and email support over the weekends.

  • Does this service integrate with any other apps?
  • Freshdesk, one of the world's most loved helpdesk solutions uses Freshcaller to help its customers launch and maintain their phone operations. Freshcaller comes as an inbuilt phone channel inside Freshdesk. Freshcaller - being a phone application - can be used in a variety of businesses who need phones to conduct their sales and support operations.

  • What platforms does this service support?
  • All you need is Chrome browser and a working internet connection.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Freshcaller allows you to create teams who can then be configured to handle a particular set of calls based on the various call center scenarios.

FAQs

    What is this service generally used for?
    • Turn slides, spreadsheets, and other file formats of documents into PDF files using the online converter.
    • Annotate, comment, and edit the content using our PDF editing tools.
    • Save and store the revised PDFs in PDF Reader desktop application or upload them to Kdan Cloud.
    • Sync documents across your desktops and mobile devices with Kdan Cloud.
    • Save files received from emails or instant messengers to PDF Reader mobile app.
    • Keep the essential information in hand by splitting or extracting selected pages from PDFs.
    • Turn received documents into PDF files using our PDF Reader mobile app and online converter.
    • Add signatures or stamps to the agreements that are pending your approval.
    • Hand in the files by uploading to your team-shared folder or sending out as attachments.
    • Keep the documents updated through Kdan Cloud.
    • Present the content of PDF documents in PDF Reader’s slideshow mode.
    • Edit the agreements or contracts. Then send them back to the office or sync to your cloud storage.
  • What platforms does this service support?
  • iOS, Android, Mac, and Windows.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes! The subscription includes administrator center for the team to manage their accounts at anytime.

  • Does this service offer guides, tutorials and or customer support?
  • We offer an online demo, video tutorials, and customer support.

  • Who are the main user groups of this service?
  • Whoever is on the move and anyone looking for an alternative to Adobe, SMEs, Law firms, Sales team, and the Finance & Insurance sectors.

  • Does this service offer an API?
  • Yes, we have API integration service. Please contact us directly at [email protected] for further information.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
228

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
3.47k

Other

Who uses Messente SMS API
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Freshcaller
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Document 365
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, Czech, French, German, Italian, Japanese, Korean, Portuguese, Russian, Chinese, Spanish, Thai
Regional Restrictions:
No restrictions.
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