Compare Memeni vs Moxie vs Bazaarvoice

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Crozscore:

57%
what is this?
31%
interest falling

Crozscore:

73%
what is this?
32%
interest rising

Crozscore:

84%
what is this?
73%
51%
interest rising
Memeni screenshot view 3 more Moxie screenshot view 4 more Bazaarvoice screenshot view 3 more

Software Description:

Memeni is a web-based community engagement software that integrates with user's existing website and social media profiles. It produces personalized brand experience by creating targeted social community.

It provides business owners with valuable information about their customers, such as trends, thoughts, and behavior, which is of vital importance for creating personalized campaigns. Memeni achieves these results with powerful engagement tools, like videos, events, networking, gamification, voting, and social sharing.

Trough this platform, the community can share their thoughts, ideas, and become a part of the brand experience. They can even encourage and engage a broader audience, and act like brand ambassadors.

Memeni also offers email templates, newsletters, notifications, and listings.

Software Description:

Moxie's main advantage is its ability to anticipate customers' needs by connecting with them and inciting their engagement through the entire digital experience on a variety of devices. It includes Live Chat, Email, Knowledge, and Web Self-Service.

Businesses, mainly eCommerce are now able to build more meaningful and profitable interactions with their customers through a concierge-like experience. The platform provides them the possibility to deliver the best engagement offer through the right channel in order to increase complete customer value.

For eCommerce professionals, the customer journey is one of the essential parts of their service. Moxie Concierge makes it as accessible as possible, using chat, email, web-self-service and other digital channels, all of it integrated into users' websites. The platform connects the three vital modules that let businesses achieve big results: Digital Engagement, Intelligent Decisioning, and Performance Analytics.

Software Description:

With Bazaarvoice, users can discover and approach customers and offer them trusted contests. The main purpose of this solution is that retailers and big brands can acquire new clients by sharing customer-generated content.

Bazaarvoice makes the most of its technology to obtain unique data and insights that are later used for targeting audience and personalizing ads. Content that is shared consists of reviews, ratings, videos, photos, and other experience-based material. If this content is adequately leveraged, it can be the basis for increasing sales and building brand loyalty.

Retailers can send customers email messages so they can quickly reach their review submission page, or they can publish it on Google seller ratings. Other benefits of this program include awareness on the: online retail sales increase, in-store retail sales influence, customer insights, the success of new products, and more.

Features:

  • Marketing Automation
  • Social-Media Integration
  • Brand Management
  • Dashboard
  • External Integrations
  • Social Media Monitoring
  • Audience Targeting
  • Notifications

Features:

  • Email Integration
  • External Integrations
  • Dashboard
  • Notifications
  • API
  • Data Export
  • Chat
  • Customer Management

Features:

  • Notifications
  • Dashboard
  • API
  • External Integrations

Summary:

  • Community Management

  • Content Moderation

  • Social Media Management

  • Content Sharing

  • Discussion Board

  • Post Event Information

  • Activity Feed

  • Post Coupons & Promotions

  • Custom Tagging System

  • Engagement Analytics

Summary:

  • Digital Engagement

  • Intelligent Decisioning

  • Analytics with Answers

  • KBot

  • Live Chat

  • Email

  • Mobile Compatibility

  • Security

Summary:

  • Ratings and Reviews

  • Questions and Answers

  • Seller Ratings

  • Moderation

  • Fraud Detection and Protection

  • ROI Measurement

FAQs:

    What platforms does this service support?
  • Memeni is a web-based platform.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Phone, Live Support, Email Support.

  • Who are the main user groups of this service?
  • Main users of Memeni are Networking Groups, Brands, Non-Profit Organizations, Retail, College & Pro Sports.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with social media platforms.

  • What is this service generally used for?
  • This service is used for online community engagement.

  • Does this service integrate with any other apps?
  • Integrations: Zapier, Social media platforms.

  • Does this service offer an API?
  • No.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

FAQs:

    Who are the main user groups of this service?
  • Main users of Moxie are small and medum-sized eCommerce businesses.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What platforms does this service support?
  • Web-based

  • Does this service offer an API?
  • Yes.

  • What is this service generally used for?
  • This service is generally used for digital customer engagement.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce, VirtuOz, Facebook Messenger, Skype, Sharepoint, IBM’s Tealeaf, Microsoft Dynamics, Glance, Nuance.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

FAQs:

    Who are the main user groups of this service?
  • Main users of Bazaarvoice are big brands and retail websites.

  • What platforms does this service support?
  • This is a web-based software.

  • Does this service offer an API?
  • Yes, it offers API.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with social media, analytics, and CRM applications.

  • What is this service generally used for?
  • This service is generally used to collect and publish authentic feedback from customers.

  • Does this service integrate with any other apps?
  • Bazaarvoice provides integration with Facebook, Twitter, Adobe Analytics, Google Analytics, Salesforce Commerce Cloud, Magento, IBM WebSphere Commerce, SAP.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Live Support, Phone Support, Email Support, Account Manager.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
149
Followers:
7.21k

Publisher:

Founded:
-
Based in:
Austin
Employees:
501-1000
Likes:
Followers:

Other:

Who uses Memeni
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Hebrew, English, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses Moxie
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Bazaarvoice
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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