Compare Maxpanda CMMS vs REVE Chat vs Vision Helpdesk

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67%
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100%
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Crozscore:

85%
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87%
32%
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Crozscore:

81%
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92%
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Maxpanda CMMS screenshot view 3 more REVE Chat screenshot view 5 more Vision Helpdesk screenshot view 2 more

Software Description:

Best Rated Computerized Maintenance Management Software (CMMS)
Maxpanda CMMS is a software that's widely used for maintaining a computerized database of information related to the maintenance operation of your company. This information is stored in the cloud and assists maintenance departments of all sizes to perform preventive maintenance tasks more efficiently and effectively through GoMAX mobile apps. Make wiser decisions.

We're disrupting CMMS with a platform that's simpler and more affordable allowing you to eliminate errors/delays existing with pen & paper. Pressures from the real world are driving computerized maintenance management, work order maintenance management software and enterprise asset management CMMS / EAM software vendors to rethink not only the product itself, but how a service industry can help management achieve lower maintenance costs. The cmms software of today has to be quite consolidated in functionality and feature rich with instant ROI. Managing the work requests efficiently: Maxpanda CMMS will enable your designated staff to submit their request directly into the system. Once they do this, they are sent emails regarding the request statuses. With this system, the maintenance manager of your facility will be easily able to respond to inbound calls. Apart from that, Maxpanda CMMS can be used to prioritize the submitted work requests as per their type, SLA, frequency, approval and more. Maxpanda CMMS allows the company admin to define all settings, easily and quickly.

Organized scheduling and planning: Your maintenance department can easily setup automatic schedules for recurring activities. Preventive maintenance procedures are auto-generated, with assigned deadlines for completion per work order. With GoMAX mobile be assured all your Work Orders, PMs, Meters and Tasks are completed on time and viewed in real time. Analyzing data trends: Maxpanda CMMS software is helpful in analyzing data trends and identifying problem areas such as constant damages, low productivity & rising costs. With a Maxpanda CMMS system, a manager can keep better track of equipment breakdowns and costs involved.

Manage Inventory thru Purchase Orders: Facility managers usually have to deal with disorganized undocumented store rooms. They face difficulty while looking for supplies needed to certain assets or situations. Maxpanda CMMS helps make the impossible possible. Use Maxpanda to automate your parts reordering with low levels monitored in real time.

Software Description:

REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform.

REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Features:

  • Password & Access Management
  • Natural Resources
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Budgeting
  • Product Catalog
  • Route Optimization
  • Shipping Management
  • Order management
  • SAP Integration
  • Google Apps Integration
  • Contact Management
  • Email Integration
  • Supplier Management
  • Multi-User
  • Calendar Management
  • Dashboard
  • Scheduling
  • Customer Management
  • Data Visualization
  • Inventory Tracking
  • Notifications
  • External Integrations
  • Data Export
  • Data Import
  • API

Features:

  • Click-to-Dial
  • Email Integration
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Notifications
  • External Integrations
  • Chat
  • API
  • Multi-User
  • Dashboard
  • Scheduling

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

  • Unlimited Users: Invite as many humans you need to manage incoming work requests, planned or metered maintenance

  • Track Work in Realtime: For unlimited Buildings, Locations, Equipment & Parts. We hate limits so let us import all your data, for free

  • Data Import: Let us take the stress off your hands. Invest minutes, fill out the data import sheet - the app does the rest

  • Multiple Guest Portals: Create as many Sites required including dedicated Guest Forms per site

  • Metering & Runtime: Customize and automate work order triggers by Time, Cycles, Miles, Production levels or whatever you require

  • Service Level Agreements: Automate Triggered Due Dates for PM, MT and Submitted WO. Define SLA Time for the entire company or per Site

  • PM Templates: Create Boilerplates save them as Templates. Share them between your 100 Sites (databases) or the entire Maxpanda Community

  • PO / Purchase Orders: Generate unlimited POs while automating your approval process for total inventory management using email and push notifications

  • QR & Bar Codes: Manage parts inventory on your Smartphone. Generate WOs, review location/asset/part history managing parts consumption thru mobiles

  • GoMax! CMMS Mobile Assistant: Your team, entire company including vendors have 24/7 access through iOS, Android Smartphones & Tablets

Summary:

  • Facebook Chat Integration

  • Voice Call

  • Video Chat

  • Viber Messaging

  • Screen Sharing

  • Visitor/IP Banning

  • Email Forwarding

  • ProActive Chat

  • Chat Monitoring

  • Visitor Analytics

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

STARTER

$59.00
unlimited user(s) / month
Included in plan:
  • 50 work orders / month

ENHANCED

$89.00
unlimited user(s) / month
Included in plan:
  • 150 work orders / month

STANDARD

$189.00
unlimited user(s) / month
Included in plan:
  • 350 work orders / month

Pricing:

  • Starting from: $12.00/month
  • Credit card required: N/A
  • Discounts available for 1 and 2 year subscriptions

Standard

$15.00
1 user(s) / month
Included in plan:
  • ProActive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response

Advanced

$25.00
1 user(s) / month
Included in plan:
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization

FAQs:

    Who are the main user groups of this service?
  • Manufacturing maintenance software Manufacturing school facilities management software School Districts university facilities management software College University facilities management Assets food and beverage maintenance software Food & Beverage healthcare facilities management Healthcare. Organized scheduling and planning: Your maintenance department can easily setup automatic schedules for recurring activities. Preventive maintenance procedures are auto-generated, with assigned deadlines for completion per work order. With GoMAX mobile be assured all your Work Orders, PMs, Meters and Tasks are completed on time and viewed in real time. Analyzing data trends: Maxpanda CMMS software is helpful in analyzing data trends and identifying problem areas such as constant damages, low productivity & rising costs. With a Maxpanda CMMS system, a manager can keep better track of equipment breakdowns and costs involved.

  • Does this service offer an API?
  • Yes, clients may connect with integrated services to their current monthly/yearly Maxpanda subscription plans.

  • What is this service generally used for?
  • Manage incoming and preventive maintenance scheduled work orders for unlimited assets, parts, purchase orders, buildings, humans and locations. Maintain customer assets or your own? Let Maxpanda empower your efficiency starting at $39/month. Compare that to other CMMS charging $35,000/year for simple database setup and training. Big budgets hate Maxpanda CMMS...

  • What are some applications this service is commonly used in tandem with?
  • Accounting, CRM customer relationship manager, Business Intelligence tools & ERP systems.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, 24/7 support built into desktop and mobile app versions.

  • Does this service offer multi-user capability (e.g. teams)?
  • Unlimited users, staff, vendors etc. - NO LIMITS. Maxpanda is one of the most affordable multi site maintenance and operations software in the world.

  • Does this service integrate with any other apps?
  • Using mAPI (Maxpanda's propitiatory API) connect your data through REST.

  • What platforms does this service support?
  • Any web browser such as I.E., Chrome, Firefox, Opera. Any iOS/Android phone and tablet. Manage Inventory, Purchase Orders and RFQ: Facility managers usually have to deal with disorganized undocumented store rooms. They face difficulty while looking for supplies needed to certain assets or situations. Maxpanda CMMS helps make the impossible possible. Use Maxpanda to automate your parts reordering with low levels monitored in realtime.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
Singapore
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
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Based in:
Nasik
Employees:
-
Likes:
Followers:

Other:

Who uses Maxpanda CMMS
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses REVE Chat
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • Android
Languages:
Korean, Japanese, English, Turkish, French, Spanish, Chinese, Russian, Arabic, Portuguese
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Polish, English, Turkish, French, Spanish, Russian, Italian, Dutch, Portuguese
Regional Restrictions:
No restrictions.
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