Compare Maxpanda CMMS vs LiveChat

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Crozscore:

63%
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100%
31%
interest falling

Crozscore:

90%
what is this?
89%
54%
interest rising
Maxpanda CMMS screenshot view 3 more LiveChat screenshot view 2 more

Software Description:

Best Rated Computerized Maintenance Management Software (CMMS)
Maxpanda CMMS is a software that's widely used for maintaining a computerized database of information related to the maintenance operation of your company. This information is stored in the cloud and assists maintenance departments of all sizes to perform preventive maintenance tasks more efficiently and effectively through GoMAX mobile apps. Make wiser decisions.

We're disrupting CMMS with a platform that's simpler and more affordable allowing you to eliminate errors/delays existing with pen & paper. Pressures from the real world are driving computerized maintenance management, work order maintenance management software and enterprise asset management CMMS / EAM software vendors to rethink not only the product itself, but how a service industry can help management achieve lower maintenance costs. The cmms software of today has to be quite consolidated in functionality and feature rich with instant ROI. Managing the work requests efficiently: Maxpanda CMMS will enable your designated staff to submit their request directly into the system. Once they do this, they are sent emails regarding the request statuses. With this system, the maintenance manager of your facility will be easily able to respond to inbound calls. Apart from that, Maxpanda CMMS can be used to prioritize the submitted work requests as per their type, SLA, frequency, approval and more. Maxpanda CMMS allows the company admin to define all settings, easily and quickly.

Organized scheduling and planning: Your maintenance department can easily setup automatic schedules for recurring activities. Preventive maintenance procedures are auto-generated, with assigned deadlines for completion per work order. With GoMAX mobile be assured all your Work Orders, PMs, Meters and Tasks are completed on time and viewed in real time. Analyzing data trends: Maxpanda CMMS software is helpful in analyzing data trends and identifying problem areas such as constant damages, low productivity & rising costs. With a Maxpanda CMMS system, a manager can keep better track of equipment breakdowns and costs involved.

Manage Inventory thru Purchase Orders: Facility managers usually have to deal with disorganized undocumented store rooms. They face difficulty while looking for supplies needed to certain assets or situations. Maxpanda CMMS helps make the impossible possible. Use Maxpanda to automate your parts reordering with low levels monitored in real time.

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Features:

  • Password & Access Management
  • Natural Resources
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Budgeting
  • Product Catalog
  • Route Optimization
  • Shipping Management
  • Order management
  • SAP Integration
  • Google Apps Integration
  • Contact Management
  • Email Integration
  • Supplier Management
  • Multi-User
  • Calendar Management
  • Dashboard
  • Scheduling
  • Customer Management
  • Data Visualization
  • Inventory Tracking
  • Notifications
  • External Integrations
  • Data Export
  • Data Import
  • API

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Summary:

  • Unlimited Users: Invite as many humans you need to manage incoming work requests, planned or metered maintenance

  • Track Work in Realtime: For unlimited Buildings, Locations, Equipment & Parts. We hate limits so let us import all your data, for free

  • Data Import: Let us take the stress off your hands. Invest minutes, fill out the data import sheet - the app does the rest

  • Multiple Guest Portals: Create as many Sites required including dedicated Guest Forms per site

  • Metering & Runtime: Customize and automate work order triggers by Time, Cycles, Miles, Production levels or whatever you require

  • Service Level Agreements: Automate Triggered Due Dates for PM, MT and Submitted WO. Define SLA Time for the entire company or per Site

  • PM Templates: Create Boilerplates save them as Templates. Share them between your 100 Sites (databases) or the entire Maxpanda Community

  • PO / Purchase Orders: Generate unlimited POs while automating your approval process for total inventory management using email and push notifications

  • QR & Bar Codes: Manage parts inventory on your Smartphone. Generate WOs, review location/asset/part history managing parts consumption thru mobiles

  • GoMax! CMMS Mobile Assistant: Your team, entire company including vendors have 24/7 access through iOS, Android Smartphones & Tablets

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

STARTER

$59.00
unlimited user(s) / month
Included in plan:
  • 50 work orders / month

ENHANCED

$89.00
unlimited user(s) / month
Included in plan:
  • 150 work orders / month

STANDARD

$189.00
unlimited user(s) / month
Included in plan:
  • 350 work orders / month

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

FAQs:

    Who are the main user groups of this service?
  • Manufacturing maintenance software Manufacturing school facilities management software School Districts university facilities management software College University facilities management Assets food and beverage maintenance software Food & Beverage healthcare facilities management Healthcare. Organized scheduling and planning: Your maintenance department can easily setup automatic schedules for recurring activities. Preventive maintenance procedures are auto-generated, with assigned deadlines for completion per work order. With GoMAX mobile be assured all your Work Orders, PMs, Meters and Tasks are completed on time and viewed in real time. Analyzing data trends: Maxpanda CMMS software is helpful in analyzing data trends and identifying problem areas such as constant damages, low productivity & rising costs. With a Maxpanda CMMS system, a manager can keep better track of equipment breakdowns and costs involved.

  • Does this service offer an API?
  • Yes, clients may connect with integrated services to their current monthly/yearly Maxpanda subscription plans.

  • What is this service generally used for?
  • Manage incoming and preventive maintenance scheduled work orders for unlimited assets, parts, purchase orders, buildings, humans and locations. Maintain customer assets or your own? Let Maxpanda empower your efficiency starting at $39/month. Compare that to other CMMS charging $35,000/year for simple database setup and training. Big budgets hate Maxpanda CMMS...

  • What are some applications this service is commonly used in tandem with?
  • Accounting, CRM customer relationship manager, Business Intelligence tools & ERP systems.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, 24/7 support built into desktop and mobile app versions.

  • Does this service offer multi-user capability (e.g. teams)?
  • Unlimited users, staff, vendors etc. - NO LIMITS. Maxpanda is one of the most affordable multi site maintenance and operations software in the world.

  • Does this service integrate with any other apps?
  • Using mAPI (Maxpanda's propitiatory API) connect your data through REST.

  • What platforms does this service support?
  • Any web browser such as I.E., Chrome, Firefox, Opera. Any iOS/Android phone and tablet. Manage Inventory, Purchase Orders and RFQ: Facility managers usually have to deal with disorganized undocumented store rooms. They face difficulty while looking for supplies needed to certain assets or situations. Maxpanda CMMS helps make the impossible possible. Use Maxpanda to automate your parts reordering with low levels monitored in realtime.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
Wroclaw
Employees:
-
Likes:
Followers:

Other:

Who uses Maxpanda CMMS
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

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