Compare Max Feedback vs Zonka Feedback vs piHappiness

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About Max Feedback

Max Feedback is an online review platform designed to simplify the process for businesses to get and maintain online reviews on popular review sites. Our system seamlessly integrates with sites like Yelp, Google, and Facebook, and automates review requests.

Businesses can add one or more locations to the platform and begin requesting and collecting reviews from customers immediately. If a customer provides positive feedback, the Max Feedback system automatically sends a follow-up message asking the customer to review the business on the selected review sites. If a customer provides negative feedback, the appropriate contact at the business is immediately notified so that he or she can take action to remedy the situation.

Businesses can choose between two platform options, the online dashboard only or the online dashboard with the addition of a custom Max Feedback tablet. The tablet option is ideal for businesses who serve customers in a brick and mortar location, as the tablet can be displayed in-store to collect customer contact information at the point of service.

Max Feedback is designed to be very easy to use and enables business owners to request and manage reviews from multiple review sites through one central dashboard. This platform helps businesses capture customer feedback, get people talking about their business online, gain more reviews, and, ultimately, turn their customers into online ambassadors for their business.

Customers using both platform options can try the software for free during a 30-day trial.

About Zonka Feedback

Zonka is a Complete Feedback Management & Survey Platform. Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Design intuitive surveys and forms from scratch in no time by simple drag and drop or choose from our rich template gallery. Customize surveys, get instant alerts, view real-time drill-down reports & resolve issues.

About piHappiness

piHappiness is a comprehensive real-time customer feedback app and survey platform and measures customer satisfaction. The software uses multiple metrics like emoticons, NPS scores, feedback categories and reasons, single and multiple questionnaires and open text using tablets, iPads, online surveys to capture customer satisfaction. With customized reports and dashboards, access real-time feedback, analyze and act swiftly to resolve issues instantly and efficiently.

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Summary

  • Easy to use dashboard to get and maintain online reviews.

  • Custom Max Feedback devices for use in-store.

Summary

  • Create beautiful customized feedback forms and surveys using Zonka’s Survey Builder.

  • Capture customer feedback through various channels like Web, iPads, Android tablets, Smartphones, etc.

  • Take feedbacks in person or through survey kiosks implemented on the premises

  • Analyze responses with comprehensive reports and drill-down analytics.

  • Receive SMS Alerts & Real-Time Updates on feedbacks.

Summary

    No key features associated with this application.

Pricing

30 Day Trial

Free
Included in plan:
  • Custom dashboard or device options.

Online Dashboard

$99.99
1 user(s) / month
Included in plan:
  • Custom dashboard only

Online Dashboard + Tablet

$129.99
1 user(s) / month
Included in plan:
  • Tablet is one-time cost of $149

Pricing

Starter

$33.00
1 user(s) / month
Included in plan:
  • Unlimited Responses
  • 2 Device Licenses
  • 1 Web Users
  • White-Labelled Surveys
  • Kiosk Mode and Works Offline
  • Logic-based Surveys
  • Language Support
  • Export Data

Advanced

$54.00
2 user(s) / month
Included in plan:
  • All features from Starter Plan
  • Unlimited Responses
  • 5 Device Licenses
  • 2 Web Users
  • Date-comparative Reports
  • Location-comparative reports

Professional

$83.00
3 user(s) / month
Included in plan:
  • All features from Advanced Plan
  • Unlimited Responses
  • 9 Device Licenses
  • 3 Web Users
  • Own Domain
  • Multi-Lingual Surveys
  • API Access

Max

$166.00
5 user(s) / month
Included in plan:
  • All features from Professional Plan
  • Unlimited Responses
  • 20 Device Licenses
  • 5 Web Users
  • Choose between Europe, Singapore, Australia and USA Data Centres
  • Personalized Training Sessions
  • Dedicated Account Manager

Pricing

Basic

$49.99
1 user(s) / month
Included in plan:
  • Companies (Max 1)
  • Locations(Max 1)
  • Smileys
  • Categories (Reasons)
  • Open Text Question
  • Email Notifications ( 10,000 Per Subscription)
  • Real time fusion charts
  • Custom Demographics
  • Response based Questionnaire
  • Promotional Video
  • Feedback Questionnaire
  • Download Reports
  • Web Reports
  • eMail Support

Premium

$99.99
2 user(s) / month
Included in plan:
  • Companies (Max 2)
  • Locations(Max 10)
  • Smileys
  • Net Business Promoter Score
  • Categories (Reasons)
  • Open Text Question
  • Email Notifications (100,000 Per Subscription)
  • Real time fusion charts
  • Custom Demographics
  • Response based Questionnaire
  • Promotional Video
  • Custom Intro Screen
  • Question with sub-questions
  • Feedback Questionnaire
  • Customer Participation Confirmation
  • Download Reports
  • Web Reports
  • eMail Support
  • Offline tablet survey

Premimu +

$149.99
10 user(s) / month
Included in plan:
  • Companies (Max 10)
  • Locations(Max 100)
  • Smileys
  • Net Business Promoter Score
  • Categories (Reasons)
  • Open Text Question
  • Email Notifications (500,0000 Per Subscription)
  • Real time fusion charts
  • Consulting *
  • Premium Support
  • Custom Demographics
  • Online Survey Link
  • Survey Links by SMS *
  • Implementation *
  • Happiness Program Management *
  • Response based Questionnaire
  • Promotional Video
  • Branding Filler
  • Custom Intro Screen
  • Question with sub-questions
  • Multi Category Selection
  • Feedback Questionnaire
  • Customer Participation Confirmation
  • Download Reports
  • Web Reports
  • Offline tablet survey
  • Survey by QR Code

Corpoate


100 user(s) / month
Included in plan:
  • Companies (Max 100)
  • Locations(Max 1000)
  • Smileys
  • Net Business Promoter Score
  • Categories (Reasons)
  • Open Text Question
  • Customer Demographics
  • Email Notifications ( 1,000,000 Per Subscription)
  • Real time fusion charts
  • Consulting *
  • Premium Support
  • Custom Demographics
  • Online Survey Link
  • Survey Links by SMS *
  • Implementation *
  • Happiness Program Management *
  • Response based Questionnaire
  • Promotional Video
  • Group Live Dashboard
  • Branding Filler
  • Custom Intro Screen
  • Question with sub-questions
  • Multi Category Selection
  • Feedback Questionnaire
  • Customer Participation Confirmation
  • Download Reports
  • Web Reports
  • Multilingual Survey
  • eMail Support
  • Offline Tablet Survey
  • Survey by QR Code

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes

  • What is this service generally used for?
  • Getting and maintaining online reviews

  • Who are the main user groups of this service?
  • Business owners

FAQs

    Does this service integrate with any other apps?
  • Customizations for customers is possible on request.

  • What platforms does this service support?
    • Google Play
    • App Store
    • Desktop / Web
  • Does this service offer guides, tutorials and or customer support?
  • Yes, Zonka offers tutorials, personalized training sessions, and dedicated customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, multi-user capability and team management is possible wth Zonka.

  • Does this service offer an API?
  • Yes, Zonka does offer API access.

  • What is this service generally used for?
  • Zonka is used to make the feedback management process super smooth and easy. A lot can be done with Zonka such as -

    • Building Feedback and Survey Forms

    Create beautiful customized feedback forms and surveys using Zonka’s Survey Builder.
    Customize literally anything! Starting from fonts, colors to rating scale appearance, emoticons & more.
    Build your form from scratch or choose from our extensive template library.

    • Collecting Surveys & Feedbacks

    Take feedbacks in person or through survey kiosks implemented on the premises.
    Capture customer feedback through various channels like Web, iPads, Android tablets, Smartphones, etc.

    • Taking Actions on Responses

    View all the responses received in the response inbox and take actions on responses.
    Convert feedbacks into tasks and start taking actions with your team

    • Analyzing Results

    Get comprehensive drill down reports to measure performance
    Receive SMS Alerts & Real-Time Updates on feedbacks and also get feedback summary /digest emails delivered in your inbox.

  • Who are the main user groups of this service?
  • The main user groups of Zonka are as follows:

    • Restaurants
    • Airports
    • Hotels & Resorts
    • Banks & Financial Sector
    • Hospitals & Healthcare
    • Automobile Sector
    • Retail & Shopping
    • Events & Promotions
    • Education & Academics
    • Spa & Salons

    Zonka Feedback is suited for any service-based industry, SME, startup or any enterprise that relies on customer experience and is looking to change the way they take feedback and make it comprehensive and action-based.

FAQs

    Does this service offer an API?
  • In piHappiness, with APIs and Webhooks, you can connect the platform to other tools and apps.

  • What is this service generally used for?
  • It is a valuable tool for customer-centric businesses.to capture customer feedback and offers a measure of customer satisfaction. The feedback software accounts for a seamless and flawless capture of customer feedback. piHappiness has a range of applications that include:

    Collecting and Building Feedbacks and Surveys

    piHappiness survey builder assists in building beautiful and customized surveys.

    Multi-channel feedback: Captures customer feedback via multiple modes including Android Tablets, iPads, Automated Kiosks, and Web.

    Multi-lingual feedback: The feedback software supports more than 90+ languages and enables the customer to give feedback in their desired language.

    Customizable Reports and Robust analytics

    piHappiness offers customizable reports and allows to view reports in multiple forms for easy interpretation of data. Receive real-time customer feedback round the clock for a whole year. Schedule to receive daily, weekly and monthly feedback reports delivered to your inbox and keep track of customer feedback round the clock.

    Robust analytics helps gain critical insights offering comprehensive customer experience and satisfaction.

    Drill-down Reports and Resolves Issues

    Analyze data focus on areas that warrant improvement based on customer feedback. Act swiftly and resolve the issues efficiently to improve customers delight.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, piHappiness offers Multi-User Capability and Team Management.

  • What platforms does this service support?
  • piHappiness - Customer Feedback App supports multiple platforms including

    • Google Play
    • App Store
    • Desktop / Web
  • Who are the main user groups of this service?
  • The main user groups of piHappiness - Customer Feedback App & Software include

    • Education
    • Healthcare
    • Retail
    • Events and Expo’s
    • Restaurants
    • Hotels & Leisure
    • Travel & Tourism
    • Entertainment & Amusement Parks
    • Real Estate & Properties
    • Banks & Financial Institutions
    • Insurance
    • Automobile
    • Transport services
  • Does this service offer guides, tutorials and or customer support?
  • Yes, piHappiness Customer Feedback App does offer guides, video and audio tutorials and dedicated customer support 24X7 ensuring quality services round the clock.

  • Does this service integrate with any other apps?
  • In piHappiness, with APIs and Webhooks, you can connect the platform to other tools and apps.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
New Delhi
Employees:
11-50
Likes:
Followers:
1.39k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Max Feedback
  • Personal
  • Agencies
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Zonka Feedback
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Arabic, Danish, German, Finnish, French, Hindi, Italian, Japanese, Korean, Norwegian, Portuguese, Romanian, Spanish, Russian, Swedish, Indonesian
Regional Restrictions:
No restrictions.

Other

Who uses piHappiness
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Arabic, Danish, German, French, Hindi, Italian, Japanese, Korean, Norwegian, Portuguese, Romanian, Spanish, Russian, Swedish, Indonesian
Regional Restrictions:
No restrictions.
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