Compare Max Feedback vs Chatwee

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Crozscore:

77%
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60%
41%
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Software Description:

Max Feedback is an online review platform designed to simplify the process for businesses to get and maintain online reviews on popular review sites. Our system seamlessly integrates with sites like Yelp, Google, and Facebook, and automates review requests.

Businesses can add one or more locations to the platform and begin requesting and collecting reviews from customers immediately. If a customer provides positive feedback, the Max Feedback system automatically sends a follow-up message asking the customer to review the business on the selected review sites. If a customer provides negative feedback, the appropriate contact at the business is immediately notified so that he or she can take action to remedy the situation.

Businesses can choose between two platform options, the online dashboard only or the online dashboard with the addition of a custom Max Feedback tablet. The tablet option is ideal for businesses who serve customers in a brick and mortar location, as the tablet can be displayed in-store to collect customer contact information at the point of service.

Max Feedback is designed to be very easy to use and enables business owners to request and manage reviews from multiple review sites through one central dashboard. This platform helps businesses capture customer feedback, get people talking about their business online, gain more reviews, and, ultimately, turn their customers into online ambassadors for their business.

Customers using both platform options can try the software for free during a 30-day trial.

Software Description:

Chatwee is a live chat app facilitating real-time interaction between members of online communities via private, public and Messenger-style group conversations. It offers an extensive set of features, advanced customization options, and comes with a Free-forever plan, if it suits you. Effortless installation will get you going in minutes. Add a dynamic, socially-oriented element to your site today!

Features:

  • Notifications
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Email Integration

Features:

  • Dashboard
  • Project Management
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Audience Targeting
  • Chat

Summary:

  • Easy to use dashboard to get and maintain online reviews.

  • Custom Max Feedback devices for use in-store.

Summary:

  • Neat, non-distractive design.

  • Extensive customization options.

  • Multiple chat rooms.

  • Messenger-style group conversations.

  • Private chats.

  • Offline messaging.

  • Rich media messages (clickable links, photos and gifs, emoji).

  • Multiple log in methods.

  • Cross-tab synchronization.

  • Powerful moderation options.

30 Day Trial

Free
Included in plan:
  • Custom dashboard or device options.

Online Dashboard

$99.99
1 user(s) / month
Included in plan:
  • Custom dashboard only

Online Dashboard + Tablet

$129.99
1 user(s) / month
Included in plan:
  • Tablet is one-time cost of $149

Free

Free
Included in plan:
  • 5 simultaneous users
  • 1 chat room
  • 14-day message history

Standard

$9.90
1 user(s) / month
Included in plan:
  • 50 simultaneous users
  • 3 chat rooms
  • group chats
  • 2 moderators
  • Single Sign-on
  • unlimited message history

Pro

$29.00
1 user(s) / month
Included in plan:
  • 250 simultaneous users
  • 12 chat rooms
  • group chats
  • 9 moderators
  • Single Sign-on
  • unlimited chat history

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes

  • What is this service generally used for?
  • Getting and maintaining online reviews

  • Who are the main user groups of this service?
  • Business owners

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Chatwee allows multiple users to chat at the same time, the exact number depending on the plan being used.

  • Does this service offer guides, tutorials and or customer support?
  • Chatwee indeed offers installation tutorials, videos, free downloads and customer support.

  • Who are the main user groups of this service?
  • Chatwee is mainly used by websites centered around online communities. For example, gaming and live-streaming sites, entertainment sites, news-providing sites, education-related sites, finance, dating and consulting sites, etc.

  • Does this service offer an API?
  • Yes, Chatwee offers API for the purpose of implementing one of its features, which is Single Sign-on. SSO allows users who have logged in to their site accounts to automatically pop up in the chat as well.

  • What is this service generally used for?
  • Essentially, Chatwee is used by website owners to facilitate real time communication between visitors, as well as to boost traffic and user engagement.

  • Does this service integrate with any other apps?
  • Chatwee integrates with many popular CMS and forum platforms, including WordPress, Simple Machines Forum, Joomla!, Drupal, MyBB, BuddyPress, Oxwall, phpBB, WIX and others.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
9

Publisher:

Founded:
-
Based in:
Poland
Employees:
-
Likes:
Followers:

Other:

Who uses Max Feedback
  • Personal
  • Agencies
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Chatwee
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Arabic, Bengali, Czech, Danish, German, Greek, English, Persian, Finnish, French, Hebrew, Hindi, Croatian, Armenian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Telugu, Thai, Turkish, Vietnamese, Chinese, Bulgarian
Regional Restrictions:
No restrictions.
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