Compare MaritzCX vs Lodgify vs Bazaarvoice

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Crozscore:

79%
what is this?
50%
36%
no significant changes

Crozscore:

81%
what is this?
60%
47%
interest rising

Crozscore:

84%
what is this?
73%
51%
no significant changes
MaritzCX screenshot view 3 more Lodgify screenshot view 2 more Bazaarvoice screenshot view 3 more

Software Description:

Nowadays, businesses need more than scores and reports to reach their customer experience (CX) goals. MaritzCX is taking aim at just this problem providing the platform that captures millions of survey records.

This solution offers smarter approach to the CX giving organizations the ability to see, act, and sense every individual customer. The MaritzCX Platform relies on big data empowering technology behind CX solution. This makes it possible to collect the big amount of data from various feedback sources in the minimum amount of time.

Customer experience data are converted into the cohesive source of valuable information available for further strategic studies and analysis. The platform also offers robust dashboards and reporting as the starting point for a deeper insight into the business cycle as well as learning how customers' feedback correlates with the broader market benchmarks.

Software Description:

Lodgify’s innovative software empowers vacation rental owners to create their own mobile-ready website with a booking engine, manage reservations and sync external calendars.

Any vacation rental owner or manager can easily create their own mobile-ready website, complete with a "Book Now" button using Lodgify. Its integrated channel manager and reservation system allow for seamless management of bookings and availability, with effortless calendar synchronization across all your external vacation rental listings.

Lodgify aims to help small vacation rental business owners and managers to expand their business using accessible website building technology, without any coding skills or web expertise. Lodgify was founded in 2012 and its HQ is based in Barcelona, Spain.

Software Description:

With Bazaarvoice, users can discover and approach customers and offer them trusted contests. The main purpose of this solution is that retailers and big brands can acquire new clients by sharing customer-generated content.

Bazaarvoice makes the most of its technology to obtain unique data and insights that are later used for targeting audience and personalizing ads. Content that is shared consists of reviews, ratings, videos, photos, and other experience-based material. If this content is adequately leveraged, it can be the basis for increasing sales and building brand loyalty.

Retailers can send customers email messages so they can quickly reach their review submission page, or they can publish it on Google seller ratings. Other benefits of this program include awareness on the: online retail sales increase, in-store retail sales influence, customer insights, the success of new products, and more.

Features:

  • Analytics
  • Net Promoter Score
  • Customer Management
  • External Integrations
  • Notifications
  • Data Import
  • API
  • Data Export
  • Template Designer
  • Forecasting
  • Data Visualization
  • Dashboard

Features:

  • Calendar Management
  • API
  • Dashboard

Features:

  • Notifications
  • Dashboard
  • API
  • External Integrations

Summary:

  • Surveys & Data Collection

  • Text Analysis

  • Dashboards & Reporting

  • CX Strategy & Design

  • Vertical Expertise

  • Mistery Shopping

  • Predictive Analytics

  • Social CX

  • Advance Analytics

  • Customer Email Summaries

Summary:

  • Easily create Vacation Rental Websites with a Book now button

Summary:

  • Ratings and Reviews

  • Questions and Answers

  • Seller Ratings

  • Moderation

  • Fraud Detection and Protection

  • ROI Measurement

FAQs:

    Who are the main user groups of this service?
  • Main users of MaritzCX are large and very large enterprise companies.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Phone Support, Email Support, Knowledge Base.

  • What is this service generally used for?
  • This service is generally used for customer experience management.

  • What platforms does this service support?
  • MaritzCX is a web-based platform with Android and iOS native apps offered.

  • Does this service offer an API?
  • Yes, it offers REST API.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce Sales Cloud, Microsoft Dynamics, Marketo, Oracle Sales Cloud, Tableau.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Main users of Bazaarvoice are big brands and retail websites.

  • What platforms does this service support?
  • This is a web-based software.

  • Does this service offer an API?
  • Yes, it offers API.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with social media, analytics, and CRM applications.

  • What is this service generally used for?
  • This service is generally used to collect and publish authentic feedback from customers.

  • Does this service integrate with any other apps?
  • Bazaarvoice provides integration with Facebook, Twitter, Adobe Analytics, Google Analytics, Salesforce Commerce Cloud, Magento, IBM WebSphere Commerce, SAP.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Live Support, Phone Support, Email Support, Account Manager.

Publisher:

Founded:
-
Based in:
South Jordan
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
12.2k
Followers:
1.47k

Publisher:

Founded:
-
Based in:
Austin
Employees:
501-1000
Likes:
10.7k
Followers:
22.6k

Other:

Who uses MaritzCX
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German
Regional Restrictions:
No restrictions.

Other:

Who uses Lodgify
  • Personal
  • Startups
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, Italian, English, German
Regional Restrictions:
No restrictions.

Other:

Who uses Bazaarvoice
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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