Compare Margill vs ServiceDesk Plus vs AtAssist

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Crozscore:

34%
what is this?
96%
interest falling

Crozscore:

82%
what is this?
52%
no significant changes

Crozscore:

28%
what is this?
44%
interest falling
Margill screenshot view 1 more ServiceDesk Plus screenshot AtAssist screenshot view 4 more

Software Description:

The industry's most user-friendly Interface & sophisticated mathematics. Affordable & easy to customize loan servicing software along with our legendary support. Service 10 to 30,000 loans: Consumer & Business, Inter-company, Employee, Construction, Litigation, Lines of credit. Amortization & regular, irregular, late, unpaid, interest-only, fixed principal or mixed payments, Fees, variable rates, APR, Alerts. Customize: fields, reports, dashboard, payment types. Export GL to QuickBooks, Sage.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Software Description:

@Assist is an all-in-one solutions company that creates affordable and easy-to-use solutions for small to large businesses.

@Assist Sugu - Property Management & Accounting
@Assist Toki - Workflow Management & Accounting
@Assist Tomo - Smart City Management

Our team is dedicated to providing innovative solutions and excellent customer support to you, your business, and your community. We are committed to creating eco-friendly solutions for a paperless future.

Features:

  • Multi-User
  • Multi-Currency
  • Data Export
  • Balance Sheet
  • Data Import
  • Accounts Receivable
  • General Account Ledger
  • Scheduling
  • Data Visualization

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Features:

  • Balance Sheet
  • Time Management
  • Timesheets
  • Attendance Tracking
  • Organization Management
  • Project Management
  • Password & Access Management
  • Calendar Management
  • Data Import
  • Customer Management
  • Multi-Currency
  • Billing/Invoicing
  • Expense Tracking
  • External Integrations
  • Notifications
  • Data Export
  • Data Visualization
  • Budgeting
  • Dashboard
  • Multi-User

Summary:

    No key features associated with this application.

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Summary:

  • All-In-One Solutions Suite

Starting from

$2,150.00
One-time fee.
Included in plan:
  • One hour of training
  • One year of update and maintenance
  • One year of technical and mathematical support
  • Optional renewal

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

Sugu Large

$800.00
based on number of units (doors)

Sugu Starter

$30.00
based on number of units (doors)
Included in plan:
  • All packages include Sugu's 30+ features

Sugu Small

$55.00
based on number of units (doors)

Sugu Small-Medium

$95.00
based on number of units (doors)

Sugu Medium

$180.00
based on number of units (doors)

Sugu Medium-Large

$425.00
based on number of units (doors)

Sugu Small

$55.00
pricing is based on number of units (doors)/month

Sugu Small-Medium

$95.00
pricing is based on number of units (doors)/month

Sugu Starter

$30.00
pricing is based on number of units (doors)/month

Sugu Small

$55.00
pricing is based on number of units (doors)/month

Sugu Medium

$180.00
pricing is based on number of units (doors)/month

Sugu Small-Medium

$95.00
pricing is based on number of units (doors)/month

Medium-Large

$425.00
pricing is based on number of units (doors)/month

Sugu Medium-Large

$425.00
pricing is based on number of units (doors)/month

Sugu Large

$800.00
pricing is based on number of units (doors)/month

Sugu Starter

$30.00
pricing is based on number of units (doors)/month
Included in plan:
  • Every package includes @Assist Sugu's 30+ features.

Toki

$40.00
1 user(s) / month
Included in plan:
  • All 30+ features are included

FAQs:

    Who are the main user groups of this service?
  • Small to medium sized lenders | Development Agencies | Microfinance Institutions (MFIs) | Accountants | Investors | Governments | Banks | Public and Private companies

  • Does this service integrate with any other apps?
  • QuickBooks | Sage series | Excel | Other accounting software

  • Does this service offer guides, tutorials and or customer support?
  • We offer a pre-purchase live demonstration and both technical and mathematical support for your interest calculation needs. We also offer training on a hourly basis.

  • Does this service offer multi-user capability? (e.g. teams)
  • You can use Margill Loan Manager with multiple users simultaneously.

  • What is this service generally used for?
  • Service simple and complex Loans, Mortgages, Lines of credit, Receivables, Judgments, Leases.

    Loan Origination: Contracts, Letters, Invoices and Statements with Document Merge.

    Create regular and irregular amortization (payment schedules).

    Receive and post regular and irregular payments.

    Automatically add fees for unpaid/partial/late payments.

    Multicurrency, fixed and variable interest rates.

    International calculation standards.

  • What are some applications this service is commonly used in tandem with?
  • QuickBooks | Sage series | Other accounting software

  • What platforms does this service support? (e.g. native mobile apps)
  • Windows, Server and Cloud based systems and Mac with parallels

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support? (e.g. native mobile apps)
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

FAQs:

    Who are the main user groups of this service?
  • @Assist is used by:

    Residential, Commercial and Condominium Property Managers and Owners
    Real Estate Agents and Investors
    Leasing Agents
    International Rental Managers
    Self-Managed Condominiums
    Universities and Colleges
    Hospices

    We assist anyone who manages properties and residents

  • What platforms does this service support? (e.g. native mobile apps)
  • @Assist is a cloud-based solution and therefor can be used at anytime, anywhere, from any device they just need to have an internet connection.

  • What is this service generally used for?
  • Generally, @Assist is used for online property management and accounting.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes. Users can add staff, maintenance workers, board members, condo owners and residents to their account. With differently levels of security to chose from, users can give as much or as little access as they want. This way their team only sees what they allow them to see.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Users are greeted with a "Tour" when they first log into their account plus we offer support online and by telephone. Our blog is an additional resource that provides tips and case studies on how to use @Assist.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
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Employees:
-
Likes:
17.3k
Followers:
3.52k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
27
Followers:
1.12k

Other:

Who uses Margill
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English, French
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses AtAssist
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
Arabic, Bengali, Tibetan, Bulgarian, Catalan, Danish, Greek, German, English, Indonesian, Finnish, Italian, French, Croatian, Swedish, Ukrainian
Regional Restrictions:
No restrictions.
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