Compare ManageEngine ServiceDesk Plus vs ForeSee vs Recite Me

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ManageEngine ServiceDesk Plus screenshot ForeSee screenshot view 4 more Recite Me screenshot view 5 more

About ManageEngine ServiceDesk Plus

ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime.

About ForeSee

ForeSee is a comprehensive CX intelligence solution that enables companies to gain the whole view of their customer journey, run CX with confidence, allow CX intelligence for all in the organization, and get expert strategy and analysis.

Users can make the most of ForeSee consolidated technology to handle all aspects of their customer experience intelligence from one single platform. It is not always easy to understand complete customer journey, especially in environments full of fragmented processes and systems. Users need a tool that would bring all pieces together, and ForeSee is taking aim at just this problem.

This platform offers the scientifically proven predictive model for CX measurement with the cause-and-effect framework, which predicts future behaviors based on current customers' attitudes. Users of the ForeSee suite also get 360-degree feedback and over 600 benchmark categories.

About Recite Me

Approximately one billion people globally have a disability and they can often face barriers when visiting inaccessible websites that prevent them from taking an active part in life. The same goes for people who don’t speak English as their first language.
 
Recite Me’s innovative assistive technology makes websites accessible and inclusive through a unique range of features. This easy to use, award-winning software includes text to speech functionality, fully customisable styling features, reading aids and a translation tool with over 100 languages, including 35 text to speech voices and many other features.
 
This innovative software benefits millions of people who currently miss out on online and mobile content; Recite works across all devices, giving everyone the opportunity to use the internet the way it is intended.

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Click-to-Dial
  • Net Promoter Score

Summary

    No key features associated with this application.

Summary

  • CX Measurment

  • Feedback

  • Replay

  • Text Analytics

  • Case Management

  • Ratings & Reviews

  • Predictive Model

  • Priority Index

  • Benchmarks

Summary

    No key features associated with this application.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Support: Webinars, Knowledge Base, Email Support.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Adobe Marketing Cloud and Google Analytics.

  • What platforms does this service support?
  • This is a web-based software.

  • Does this service offer an API?
  • Yes, ForeSee offers JSON format API.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Yes, it integrate with multiple business apps.

  • What is this service generally used for?
  • This service is generally used for customer experience analytics.

  • Who are the main user groups of this service?
  • Main users of ForeSee are large brands and organizations — in retail, financial services, government, healthcare, consumer packaged goods.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
2001
Based in:
Ann Arbor
Employees:
201-500
Likes:
Followers:
4.73k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.88k

Other

Who uses ManageEngine ServiceDesk Plus
  • Personal
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ForeSee
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Recite Me
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Arabic, Bulgarian, Czech, Welsh, Danish, German, Greek, English, Estonian, Chinese, Ukrainian, Turkish, Swedish, Spanish, Russian, Portuguese, Polish, Latvian, Croatian
Regional Restrictions:
No restrictions.
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