Compare ManageEngine ServiceDesk Plus vs Qualtrics Customer Experience vs ForeSee

ManageEngine ServiceDesk Plus 230 Customer Experience	Qualtrics Customer Experience 346 Customer Experience	ForeSee 12 Customer Experience
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Crozscore 87% what is this? User Happiness: 84% Press Buzz: 55%	Crozscore 89% what is this? User Happiness: 86% Press Buzz: 65% User Trend: interest falling	Crozscore 85% what is this? User Happiness: 79% Press Buzz: 48% User Trend: interest rising
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About ManageEngine ServiceDesk Plus ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime.	About Qualtrics Customer Experience Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started!	About ForeSee ForeSee is a comprehensive CX intelligence solution that enables companies to gain the whole view of their customer journey, run CX with confidence, allow CX intelligence for all in the organization, and get expert strategy and analysis. Users can make the most of ForeSee consolidated technology to handle all aspects of their customer experience intelligence from one single platform. It is not always easy to understand complete customer journey, especially in environments full of fragmented processes and systems. Users need a tool that would bring all pieces together, and ForeSee is taking aim at just this problem. This platform offers the scientifically proven predictive model for CX measurement with the cause-and-effect framework, which predicts future behaviors based on current customers' attitudes. Users of the ForeSee suite also get 360-degree feedback and over 600 benchmark categories.
Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score
Summary No key features associated with this application.	Summary No key features associated with this application.	Summary CX Measurment Feedback Replay Text Analytics Case Management Ratings & Reviews Predictive Model Priority Index Benchmarks

FAQs No FAQs associated with this application.	FAQs Who are the main user groups of this service? Qualtrics Customer Experience is primarily used by market researchers, customer service leaders and CX executives. Does this service offer guides, tutorials and or customer support? Yes we offer 24/7 customer support over the phone as well as chat and email support during business hours. We also have a entire support site to offer detailed guides to our features. What platforms does this service support? Qualtrics Customer Experience is primarily used to monitor, respond, and improve the customer journey and incorporate feedback and recommendations into business decisions. Does this service offer an API? Yes What are some applications this service is commonly used in tandem with? Salesforce Marketo Tableau Adobe Analytics Slack	FAQs Does this service offer guides, tutorials and or customer support? Support: Webinars, Knowledge Base, Email Support. What are some applications this service is commonly used in tandem with? It is commonly used in tandem with Adobe Marketing Cloud and Google Analytics. What platforms does this service support? This is a web-based software. Does this service offer an API? Yes, ForeSee offers JSON format API. Does this service offer multi-user capability (e.g. teams)? No. Does this service integrate with any other apps? Yes, it integrate with multiple business apps. What is this service generally used for? This service is generally used for customer experience analytics. Who are the main user groups of this service? Main users of ForeSee are large brands and organizations — in retail, financial services, government, healthcare, consumer packaged goods.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 44.2k	Vendor Information Founded: 2001 Based in: Ann Arbor Employees: 201-500 Likes: Followers: 4.73k
Other Who uses ManageEngine ServiceDesk Plus Personal Startups SMEs Enterprises Desktop Platforms: Windows Mobile Platforms: iOS Languages: English Regional Restrictions: No restrictions.	Other Who uses Qualtrics Customer Experience SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Languages: English, French, Spanish, Italian, German, Portuguese, Japanese, Irish Regional Restrictions: No restrictions.	Other Who uses ForeSee SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.