Compare ManageEngine ServiceDesk Plus vs LifeRay vs ForeSee

ManageEngine ServiceDesk Plus 885 Customer Experience	LifeRay 1 Customer Experience	ForeSee 12 Customer Experience
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Crozscore 89% what is this? User Happiness: 88% Press Buzz: 55%	Crozscore 87% what is this? User Happiness: 70% Press Buzz: 54% User Trend: interest rising	Crozscore 85% what is this? User Happiness: 79% Press Buzz: 48% User Trend: interest rising
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About ManageEngine ServiceDesk Plus ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime.	About LifeRay Liferay helps companies build and connect targeted digital experiences across web, mobile, social, and in-store. Users can make the most of its technology to arrange personalized customer experiences and to support a deeper understanding their audience. This is an out-of-the-box solution, mainly for its open-source portal framework, flexibility, and ability to integrate with users' existing backend systems. LifeRay has its own marketplace, where developers can contribute their ideas to the community. When it comes to deployment, there are cloud-based, installed, and virtual server environment options available. The main features that make this platform stand out are experience and business models that can be created on the same platform, the whole customer journey unification, and connection of all user's audiences. All this makes LifeRay one of the best Enterprise-Ready Portal Solutions on market.	About ForeSee ForeSee is a comprehensive CX intelligence solution that enables companies to gain the whole view of their customer journey, run CX with confidence, allow CX intelligence for all in the organization, and get expert strategy and analysis. Users can make the most of ForeSee consolidated technology to handle all aspects of their customer experience intelligence from one single platform. It is not always easy to understand complete customer journey, especially in environments full of fragmented processes and systems. Users need a tool that would bring all pieces together, and ForeSee is taking aim at just this problem. This platform offers the scientifically proven predictive model for CX measurement with the cause-and-effect framework, which predicts future behaviors based on current customers' attitudes. Users of the ForeSee suite also get 360-degree feedback and over 600 benchmark categories.
Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score
Summary No key features associated with this application.	Summary Approval Process Control Has featureAudience Targeting Audit Blogs Categories & Tags Has featureDocuments & Media Library Forums/Message Boards Geolocation Inline Image Editor Responsive Themes	Summary CX Measurment Feedback Replay Text Analytics Case Management Ratings & Reviews Predictive Model Priority Index Benchmarks

FAQs No FAQs associated with this application.	FAQs What is this service generally used for? This is a Digital Experience Platform. Does this service offer guides, tutorials and or customer support? Support: Community, 24-Hour Phone Support. Does this service offer an API? Yes, it offers API. Does this service offer multi-user capability (e.g. teams)? Yes. What platforms does this service support? Deployments: cloud-based, installed-Windows, installed-Mac. Who are the main user groups of this service? Main users of LifeRay are enterprise-level organizations. Does this service integrate with any other apps? LifeRay integrates with CRM, ERP, and social media platforms.	FAQs Who are the main user groups of this service? Main users of ForeSee are large brands and organizations — in retail, financial services, government, healthcare, consumer packaged goods. What is this service generally used for? This service is generally used for customer experience analytics. Does this service integrate with any other apps? Yes, it integrate with multiple business apps. Does this service offer multi-user capability (e.g. teams)? No. Does this service offer an API? Yes, ForeSee offers JSON format API. What platforms does this service support? This is a web-based software. What are some applications this service is commonly used in tandem with? It is commonly used in tandem with Adobe Marketing Cloud and Google Analytics. Does this service offer guides, tutorials and or customer support? Support: Webinars, Knowledge Base, Email Support.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: Diamond Bar Employees: 501-1000 Likes: Followers: 9.85k	Vendor Information Founded: 2001 Based in: Ann Arbor Employees: 201-500 Likes: Followers: 4.73k
Other Who uses ManageEngine ServiceDesk Plus Personal Startups SMEs Enterprises Desktop Platforms: Windows Mobile Platforms: iOS Languages: English Regional Restrictions: No restrictions.	Other Who uses LifeRay SMEs Enterprises Desktop Platforms: Web App Languages: English, German, Spanish, French, Italian, Portuguese, Chinese, Japanese Regional Restrictions: No restrictions.	Other Who uses ForeSee SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.