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About ManageEngine Desktop Central

Desktop Central is an endpoint management tool that lets you manage all your network endpoints from a single dashboard. Desktop Central carries out various on-demand tasks from automating regular endpoint management routines like installing patches, deploying software, and taking control of remote desktops to managing and monitoring assets, software licenses, software/USB device usage, and much more.

You can manage and monitor your Windows, Mac, Linux, iOS, Android, tvOS, and Chrome OS devices from a single console.

Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Firewall
  • Google Apps Integration
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Network Traffic Monitoring
  • Network Visualization
  • Network Device Performance Monitoring

Summary

  • Deploy software packages via the Desktop Central console and self-service portal

  • Supported platforms: Windows/Mac/Linux/iOS/Android/ tvOS/Chrome OS

  • Troubleshoot, transfer files, and assist end users via remote control

  • Generate customized audit-ready IT reports for security compliance

  • Syncs with AD to provide AD-based network management

  • Automate patching for Microsoft, third-party, antivirus, and driver updates

  • Blacklist applications, and block software installation

  • Generate customized audit-ready IT reports for security compliance

  • Manage IT assets in real time from our mobile app

  • Quick installation and setup. No prior technical expertise required

FAQs

    What platforms does this service support?
    • Windows
    • Mac
    • Linux
    • iOS
    • Android
    • tvOS
    • Chrome OS
  • What is this service generally used for?
    • Threats and patch management
    • Software deployment
    • IT inventory management
    • Mobile device management
    • IT security and compliance reporting
    • Remote control
  • Does this service offer guides, tutorials and or customer support?
  • ManageEngine Desktop Central offers the following support options:

    • Chat support
    • Call support
    • Email support
    • Community support
    • Knowledge base
    • FAQ and how-tos
    • White papers
    • Video tutorials
    • Training webinars
  • Does this service integrate with any other apps?
  • Help desk integrations:

    • Jira
    • Zendesk
    • ServiceNow
    • Spiceworks
    • Freshservice

    Native integrations:

    • ManageEngine Browser Security Plus
    • ManageEngine Analytics Plus
    • ManageEngine ServiceDesk Plus
    • ManageEngine ServiceDesk Plus Cloud
    • ManageEngine AssetExplorer
  • What are some applications this service is commonly used in tandem with?
  • Apart from in-app plug-ins and extensions, ManageEngie Desktop Central can be integrated with help desk suites (Jira, Zendesk, ServiceNow, and ServiceDesk Plus).

  • Who are the main user groups of this service?
  • ManageEngine Desktop Central is used by IT management teams and system administrators.

  • Does this service offer an API?
  • Yes. ManageEngine Desktop Central facilitates easy integration with your existing infrastructure using REST APIs.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Different roles and permissions can be mapped for users based on the activity.

Vendor Information

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Who uses ManageEngine Desktop Central
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Japanese, Turkish, Swedish, Spanish, Russian, Polish, Italian, German, French, Finnish, Dutch, Danish, Portuguese, Norwegian
Regional Restrictions:
No restrictions.
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