Compare Malcolm! vs Sparq

Malcolm! 2 Customer Engagement	Sparq 0 Customer Engagement
View Listing	View Listing
Crozscore 73% what is this? User Happiness: 100% Press Buzz: 35% User Trend: interest falling	Crozscore 86% what is this? Press Buzz: 49% User Trend: interest falling
view 3 more	view 4 more
About Malcolm! Discover a better way to interact with your users. Malcolm! is a set of easy to use tools that lets your users service, interact & engage with you online. Works with any type of user - Customers, Staff, Suppliers, Students, Residents, Brokers, Affiliates, Patrons... you name it. Powerful and easy to set up and configure, Malcolm! is also great value for money. Change your business or organisation for the better right now!	About Sparq Sparq is a customer insights platform that uncovers actionable customer data. This relationship-based approach progressively profiles the customer at every interaction producing richer customer insights. The platform translates customer attributes like motivation, preference, and beliefs into agile, actionable data points that improve customer understanding. These deeper insights deliver new value such as new placement, product, pricing, and promotional opportunities, as well as improve customer acquisition, rate of retention, and customer satisfaction. Through continued engagement, collected insights offer an increasingly optimized experience turning consent data from facts and figures into tangible, actionable insights while maintaining privacy boundaries and meeting regulations.
Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score
Summary No key features associated with this application.	Summary Build Communities and Engage Members Advanced Recruitment Tools Progressive Profiling Deep Audience Segmentation Target and Run Activities Real-Time Community Engagement Metrics Advanced Search Functionality Sparq Authoring Survey Templates Private Discussion Boards

FAQs What are some applications this service is commonly used in tandem with? Customers will often use Malcolm! in conjunction with other websites, CRMs, and contact management systems plus internal systems. Popular integrations are Dropbox, Mailchimp, Twilo, Slack, Zendesk, Google Sheets, Trello, JIRA, Asana and Hubspot. What platforms does this service support? Web based platform - can be surfaced and used via any web browser and integrated into other applications via embeds, plugins, widgets or API. Does this service integrate with any other apps? Yes - thousands of apps and third party services. Ask us if you'd like a particular integration! Does this service offer guides, tutorials and or customer support? Yes. What is this service generally used for? Servicing, interacting or engaging with users. Does this service offer an API? Yes, on Enterprise plans. Does this service offer multi-user capability (e.g. teams)? Yes. Who are the main user groups of this service? Any company or organisation who interacts with users - be those customers, staff, suppliers, students, residents, brokers, affiliates, patrons... you name it.	FAQs Does this service integrate with any other apps? Yes, we have a whole App Center including systems like Salesforce, Marketo, HubSpot, SurveyGizmo, Userzoom, LivingLens, and more. Who are the main user groups of this service? Market researchers, insight professionals, CX professionals, executives, product teams, marketers, and data scientists use Sparq. What platforms does this service support? Sparq, our customer insights platform What are some applications this service is commonly used in tandem with? Leverage our self-service integrations from our App Center for managing, surveying, and augmenting activities with your other systems like Salesforce, Marketo, HubSpot, and more. We also support API and DMP integrations so you can integrate your Sparq data with other systems of record. Does this service offer guides, tutorials and or customer support? Help Center, Email Support, Phone Support, Knowledge Base, Vision Critical Academy, Professional Services, Research Services, Technical Services Does this service offer multi-user capability (e.g. teams)? Yes Does this service offer an API? Yes What is this service generally used for? This service is generally used as a cloud-based customer intelligence platform.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 73	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses Malcolm! Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses Sparq SMEs Enterprises Desktop Platforms: Web App Languages: English, French, German, Chinese, Czech, Danish, Dutch, Finnish, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese Regional Restrictions: No restrictions.