Discover a better way to interact with your users. Malcolm! is a set of easy to use tools that lets your users service, interact & engage with you online.
Works with any type of user - Customers, Staff, Suppliers, Students, Residents, Brokers, Affiliates, Patrons... you name it.
Powerful and easy to set up and configure, Malcolm! is also great value for money. Change your business or organisation for the better right now!
About Engage+
Increase conversion & sales with personalized customer engagement & omnichannel retail marketing solutions. Start engaging 1:1 with your customers today with customer relationship management software!
Connect and Build Relationships with your Consumers.
Consumers want brands to be relevant to them. Increase the effectiveness of your marketing efforts by personally connecting with each consumer over their preferred channels, building relationships at every interaction with Engage+. Create Personalized Customer Journeys with AI-Powered Retail Marketing Solutions. Personalize Customer Engagement with AI-Powered Retail Marketing Solutions.
About Countable
Countable's community engagement platform powers purpose-driven communities for companies ranging from Starbucks to Uber, with over successful 120 client implementations. As a stand-alone site or integrated as a page on a company website, transform a static online presence with user-generated videos and content, gamification, surveys, clubs into community engagement, shareable marketing assets, and product innovation.
Countable's engagement platform is geared to scale with audience requirements, employees, customers, donors, and any groups needing a secure digital community experience will benefit from a highly unique communiyt experience.
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Summary
No key features associated with this application.
Summary
All-In-One Campaign Automation
AI-Powered Hyper-Personalised Campaigns
Campaigns That Are Truly Omnichannel
Audience Manager
Personalise Incentives With The Coupon Engine
Keep Track Of Your Campaign Performance
Personalise Instore Engagement In Real-Time
Leverage The Power Of Social
Influence Consumer Journeys
Maximise Traditional Channels & Mobile Push
Summary
Fully-Hosted Privately Branded Domain Alias
Customized Branding
Multiple Template Options
Admin Dashboard with Site Analytics & Metrics
Site Access Options: Public / Private / Application-Based
Suite of Content Actionability: Pledge, Video Capture, Reactions, Lawmaker Messaging, Payments, and Custom CTAs
Content Newsfeed, Gamification, Leaderboards with Social Channel Ingetration
Distributed Community Hubs Scalable and Designed with Customizable Functionality
Pricing
Express
$1,000.00
1 Company License, Fee/ Month
Included in plan:
Single Action Impact Site
Fully-Hosted Platform with Domain Alias
Limited Template Options
Public Site Access
Preferred
$1,500.00
1 Company License, Fee/ Month
Included in plan:
Single Community Impact Site
Fully-Hosted Platform with Domain Alias
Select Customization to Match Style Guide
Site Access Options: Public / Private / Application-Based
Content Management System
Enterprise
1 Company License/ Fee/ Month
Included in plan:
Federated Community Impact Site
Fully-Hosted Platform with Domain Alias
Multiple Template Options
Customization to Match Style Guide
Site-Level Access Options: Public / Private / Application-Based
Multiple Nested Community Hubs
Suite of Content Actionability
Content Management System
FAQs
Who are the main user groups of this service?
Any company or organisation who interacts with users - be those customers, staff, suppliers, students, residents, brokers, affiliates, patrons... you name it.
Does this service offer multi-user capability (e.g. teams)?
Yes.
Does this service offer an API?
Yes, on Enterprise plans.
What is this service generally used for?
Servicing, interacting or engaging with users.
Does this service offer guides, tutorials and or customer support?
Yes.
Does this service integrate with any other apps?
Yes - thousands of apps and third party services. Ask us if you'd like a particular integration!
What platforms does this service support?
Web based platform - can be surfaced and used via any web browser and integrated into other applications via embeds, plugins, widgets or API.
What are some applications this service is commonly used in tandem with?
Customers will often use Malcolm! in conjunction with other websites, CRMs, and contact management systems plus internal systems. Popular integrations are Dropbox, Mailchimp, Twilo, Slack, Zendesk, Google Sheets, Trello, JIRA, Asana and Hubspot.
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes
What is this service generally used for?
To connect and build relationships with your consumers.
We have a small team of dedicated Customer Engagement software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.
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