Discover a better way to interact with your users. Malcolm! is a set of easy to use tools that lets your users service, interact & engage with you online.
Works with any type of user - Customers, Staff, Suppliers, Students, Residents, Brokers, Affiliates, Patrons... you name it.
Powerful and easy to set up and configure, Malcolm! is also great value for money. Change your business or organisation for the better right now!
About Engage+
Increase conversion & sales with personalized customer engagement & omnichannel retail marketing solutions. Start engaging 1:1 with your customers today with customer relationship management software!
Connect and Build Relationships with your Consumers.
Consumers want brands to be relevant to them. Increase the effectiveness of your marketing efforts by personally connecting with each consumer over their preferred channels, building relationships at every interaction with Engage+. Create Personalized Customer Journeys with AI-Powered Retail Marketing Solutions. Personalize Customer Engagement with AI-Powered Retail Marketing Solutions.
About AiSensy
AiSensy is a WhatsApp Marketing Suite built using Official WhatsApp Business APIs, helping mid-large sized businesses grow. With AiSensy, you can:
Broadcast to 1,00,000+ users in one go
Automate notifications for order, delivery, abandoned carts & more through Integrations.
Automate Customer support by installing WhatsApp Chatbots
Provide multi-human live chat support on numerous devices.
Quick-fire these features right now! Sign up with AiSensy & get WhatsApp Business API for free.
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Summary
No key features associated with this application.
Summary
All-In-One Campaign Automation
AI-Powered Hyper-Personalised Campaigns
Campaigns That Are Truly Omnichannel
Audience Manager
Personalise Incentives With The Coupon Engine
Keep Track Of Your Campaign Performance
Personalise Instore Engagement In Real-Time
Leverage The Power Of Social
Influence Consumer Journeys
Maximise Traditional Channels & Mobile Push
Summary
Get WhatsApp Business API for Free in 10 Minutes
Broadcast to 1,00,000+ users in one go
Provide Multi-human Live Chat Customer Support
Automate Notifications for order, delivery, payments etc with 20+ App Integrations
Install WhatsApp Chatbots to automaten Marketing & customer queries
Track Broadcast Campaign Insights with Rich Analytics
Multi-device accessibility across PC (windows & Mac), smartphones (ios & Android) & tablets
Any company or organisation who interacts with users - be those customers, staff, suppliers, students, residents, brokers, affiliates, patrons... you name it.
Does this service offer multi-user capability (e.g. teams)?
Yes.
Does this service offer an API?
Yes, on Enterprise plans.
What is this service generally used for?
Servicing, interacting or engaging with users.
Does this service offer guides, tutorials and or customer support?
Yes.
Does this service integrate with any other apps?
Yes - thousands of apps and third party services. Ask us if you'd like a particular integration!
What platforms does this service support?
Web based platform - can be surfaced and used via any web browser and integrated into other applications via embeds, plugins, widgets or API.
What are some applications this service is commonly used in tandem with?
Customers will often use Malcolm! in conjunction with other websites, CRMs, and contact management systems plus internal systems. Popular integrations are Dropbox, Mailchimp, Twilo, Slack, Zendesk, Google Sheets, Trello, JIRA, Asana and Hubspot.
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes
What is this service generally used for?
To connect and build relationships with your consumers.
POS - 75+ POS Systems including NCR, Ginesys, RetailPro, Microsoft Dynamics and others,
Rewards Platforms - PayTM, Amazon, UPI
Does this service offer guides, tutorials and or customer support?
Yes
Does this service integrate with any other apps?
Yes
FAQs
Who are the main user groups of this service?
Mid-large sized Businesses across a hue of industries like Ecommerce, Healthcare, Retail, Logistics, Banking & Finance, Automobile & many more
Does this service integrate with any other apps?
There are 20+ Rich integrations with CRMs & Ecommerce portals like Shopify, WooCommerce, Pabbly, OpenCart, Integrately & many more.
Does this service offer multi-user capability (e.g. teams)?
Yess, you can use AiSensy on as many devices as you want. You get 1+4 devices with all plans. After that, you can purchase an agent dashboard for Rs 1500/ dashboard/ month.
What is this service generally used for?
WhatsApp Broadcasting
Automating notifications on WhatsApp
Automate customer queries & marketing via WhatsApp Chatbot
Provide multi-human Live Chat Support on WhatsApp
Does this service offer guides, tutorials and or customer support?
Yes, we provide customer support via calls, emails, and messages. The general response time is 5 minutes!
We have tutorials set up to get you started on the platform.
We have a small team of dedicated Customer Engagement software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.
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