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About Malcolm!

Discover a better way to interact with your users. Malcolm! is a set of easy to use tools that lets your users service, interact & engage with you online.

Works with any type of user - Customers, Staff, Suppliers, Students, Residents, Brokers, Affiliates, Patrons... you name it.

Powerful and easy to set up and configure, Malcolm! is also great value for money. Change your business or organisation for the better right now!

About Countable

Countable's community engagement platform powers purpose-driven communities for companies ranging from Starbucks to Uber, with over successful 120 client implementations. As a stand-alone site or integrated as a page on a company website, transform a static online presence with user-generated videos and content, gamification, surveys, clubs into community engagement, shareable marketing assets, and product innovation.

Countable's engagement platform is geared to scale with audience requirements, employees, customers, donors, and any groups needing a secure digital community experience will benefit from a highly unique communiyt experience.

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Summary

    No key features associated with this application.

Summary

  • Fully-Hosted Privately Branded Domain Alias

  • Customized Branding

  • Multiple Template Options

  • Admin Dashboard with Site Analytics & Metrics

  • Site Access Options: Public / Private / Application-Based

  • Suite of Content Actionability: Pledge, Video Capture, Reactions, Lawmaker Messaging, Payments, and Custom CTAs

  • Content Newsfeed, Gamification, Leaderboards with Social Channel Ingetration

  • Programmatic & Templated Marketing Re-Engagement Emails

  • Content Management System

  • Distributed Community Hubs Scalable and Designed with Customizable Functionality

Pricing

Express

$1,000.00
1 Company License, Fee/ Month
Included in plan:
  • Single Action Impact Site
  • Fully-Hosted Platform with Domain Alias
  • Limited Template Options
  • Public Site Access

Preferred

$1,500.00
1 Company License, Fee/ Month
Included in plan:
  • Single Community Impact Site
  • Fully-Hosted Platform with Domain Alias
  • Select Customization to Match Style Guide
  • Site Access Options: Public / Private / Application-Based
  • Content Management System

Enterprise


1 Company License/ Fee/ Month
Included in plan:
  • Federated Community Impact Site
  • Fully-Hosted Platform with Domain Alias
  • Multiple Template Options
  • Customization to Match Style Guide
  • Site-Level Access Options: Public / Private / Application-Based
  • Multiple Nested Community Hubs
  • Suite of Content Actionability
  • Content Management System

FAQs

    What are some applications this service is commonly used in tandem with?
  • Customers will often use Malcolm! in conjunction with other websites, CRMs, and contact management systems plus internal systems. Popular integrations are Dropbox, Mailchimp, Twilo, Slack, Zendesk, Google Sheets, Trello, JIRA, Asana and Hubspot.

  • What platforms does this service support?
  • Web based platform - can be surfaced and used via any web browser and integrated into other applications via embeds, plugins, widgets or API.

  • Does this service integrate with any other apps?
  • Yes - thousands of apps and third party services. Ask us if you'd like a particular integration!

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What is this service generally used for?
  • Servicing, interacting or engaging with users.

  • Does this service offer an API?
  • Yes, on Enterprise plans.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • Any company or organisation who interacts with users - be those customers, staff, suppliers, students, residents, brokers, affiliates, patrons... you name it.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
73

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
13.7k

Other

Who uses Malcolm!
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Countable
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
German, English, French, Spanish, Chinese, Portuguese
Regional Restrictions:
No restrictions.
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