Compare Malcolm! vs Bazaarvoice vs AnnounceKit

Malcolm! 2 Customer Engagement	Bazaarvoice 291 Customer Engagement	AnnounceKit 45 Customer Engagement
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Crozscore 73% what is this? User Happiness: 100% Press Buzz: 35% User Trend: interest falling	Crozscore 89% what is this? User Happiness: 86% Press Buzz: 57% User Trend: interest falling	Crozscore 92% what is this? User Happiness: 96% Press Buzz: 44% User Trend: interest rising
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About Malcolm! Discover a better way to interact with your users. Malcolm! is a set of easy to use tools that lets your users service, interact & engage with you online. Works with any type of user - Customers, Staff, Suppliers, Students, Residents, Brokers, Affiliates, Patrons... you name it. Powerful and easy to set up and configure, Malcolm! is also great value for money. Change your business or organisation for the better right now!	About Bazaarvoice With Bazaarvoice, users can discover and approach customers and offer them trusted contests. The main purpose of this solution is that retailers and big brands can acquire new clients by sharing customer-generated content. Bazaarvoice makes the most of its technology to obtain unique data and insights that are later used for targeting audience and personalizing ads. Content that is shared consists of reviews, ratings, videos, photos, and other experience-based material. If this content is adequately leveraged, it can be the basis for increasing sales and building brand loyalty. Retailers can send customers email messages so they can quickly reach their review submission page, or they can publish it on Google seller ratings. Other benefits of this program include awareness on the: online retail sales increase, in-store retail sales influence, customer insights, the success of new products, and more.	About AnnounceKit The commonly observed problem is the lack of communication with the end-users about product updates and improvements. It is a big mistake to leave users to figure out the changes by themselves. AnnounceKit helps you to fill this communication channel with beautifully designed in-app notification widgets, email notifications and feedback collection. Features Custom Domain + SSL Private Feed User Segmentation Email Notifications Multiple Language Support User Tracking & Sync Custom Labels Team Management Integrations Post Scheduling Analytics Post Pinning Custom CSS
Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score
Summary No key features associated with this application.	Summary Ratings and Reviews Questions and Answers Seller Ratings Moderation Fraud Detection and Protection ROI Measurement	Summary Eye catching in-app notification widgets Custom Domain + SSL Private Feed Feedback Collection User Tracking User Segmentation
		Pricing Lite Plan $19.00 1 user(s) / month Included in plan: Private Feed Custom Labels Custom Domain + SSL Startup Plan $49.00 1 user(s) / month Included in plan: Team Management Feedback Emoji Reactions Multiple Languages Email Notifications Integrations Business Plan $99.00 1 user(s) / month Included in plan: User Tracking Cross Device Sync Segmentation Custom Feed CSS
FAQs Who are the main user groups of this service? Any company or organisation who interacts with users - be those customers, staff, suppliers, students, residents, brokers, affiliates, patrons... you name it. Does this service offer multi-user capability (e.g. teams)? Yes. Does this service offer an API? Yes, on Enterprise plans. What is this service generally used for? Servicing, interacting or engaging with users. Does this service offer guides, tutorials and or customer support? Yes. Does this service integrate with any other apps? Yes - thousands of apps and third party services. Ask us if you'd like a particular integration! What platforms does this service support? Web based platform - can be surfaced and used via any web browser and integrated into other applications via embeds, plugins, widgets or API. What are some applications this service is commonly used in tandem with? Customers will often use Malcolm! in conjunction with other websites, CRMs, and contact management systems plus internal systems. Popular integrations are Dropbox, Mailchimp, Twilo, Slack, Zendesk, Google Sheets, Trello, JIRA, Asana and Hubspot.	FAQs What are some applications this service is commonly used in tandem with? It is commonly used in tandem with social media, analytics, and CRM applications. Does this service integrate with any other apps? Bazaarvoice provides integration with Facebook, Twitter, Adobe Analytics, Google Analytics, Salesforce Commerce Cloud, Magento, IBM WebSphere Commerce, SAP. Does this service offer guides, tutorials and or customer support? Support: Knowledge Base, Live Support, Phone Support, Email Support, Account Manager. What platforms does this service support? This is a web-based software. Who are the main user groups of this service? Main users of Bazaarvoice are big brands and retail websites. Does this service offer multi-user capability (e.g. teams)? No. What is this service generally used for? This service is generally used to collect and publish authentic feedback from customers. Does this service offer an API? Yes, it offers API.	FAQs What platforms does this service support? Web Apps JS React JS Vue JS Does this service offer multi-user capability (e.g. teams)? Team management supported What are some applications this service is commonly used in tandem with? CRM ERP SaaS E-Commerce Who are the main user groups of this service? Product managers Product owners Team Leaders Does this service offer an API? GraphQL API Does this service offer guides, tutorials and or customer support? Guides Online Support Demo Does this service integrate with any other apps? Slack Integration Intercom Integration Zapier Integration What is this service generally used for? Announcing product updates Internal communication Increase feature awareness
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 73	Vendor Information Founded: - Based in: Austin Employees: 501-1000 Likes: Followers: 20.9k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 407
Other Who uses Malcolm! Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses Bazaarvoice SMEs Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses AnnounceKit Startups SMEs Enterprises Desktop Platforms: Web App Languages: English, Arabic, Danish, German, Finnish, French, Italian, Portuguese, Spanish, Russian, Slovenian, Turkish Regional Restrictions: No restrictions.