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About Malcolm!

Discover a better way to interact with your users. Malcolm! is a set of easy to use tools that lets your users service, interact & engage with you online.

Works with any type of user - Customers, Staff, Suppliers, Students, Residents, Brokers, Affiliates, Patrons... you name it.

Powerful and easy to set up and configure, Malcolm! is also great value for money. Change your business or organisation for the better right now!

About AiSensy

AiSensy is a WhatsApp Marketing Suite built using Official WhatsApp Business APIs, helping mid-large sized businesses grow. With AiSensy, you can:

  • Broadcast to 1,00,000+ users in one go
  • Automate notifications for order, delivery, abandoned carts & more through Integrations.
  • Automate Customer support by installing WhatsApp Chatbots
  • Provide multi-human live chat support on numerous devices.
  • Quick-fire these features right now! Sign up with AiSensy & get WhatsApp Business API for free.

Features

  • Analytics
  • API
  • Calendar Management
  • Chat
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Feedback Management
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Customer Advocacy
  • Omnichannel Referrals
  • Customer Rewards
  • Net Promoter Score
  • Landing Pages
  • Mobile App
  • Campaign Management
  • Social Media Integration

Features

  • Analytics
  • API
  • Calendar Management
  • Chat
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Feedback Management
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Customer Advocacy
  • Omnichannel Referrals
  • Customer Rewards
  • Net Promoter Score
  • Landing Pages
  • Mobile App
  • Campaign Management
  • Social Media Integration

Summary

    No key features associated with this application.

Summary

  • Get WhatsApp Business API for Free in 10 Minutes

  • Broadcast to 1,00,000+ users in one go

  • Provide Multi-human Live Chat Customer Support

  • Automate Notifications for order, delivery, payments etc with 20+ App Integrations

  • Install WhatsApp Chatbots to automaten Marketing & customer queries

  • Track Broadcast Campaign Insights with Rich Analytics

  • Multi-device accessibility across PC (windows & Mac), smartphones (ios & Android) & tablets

  • Seamless UI

Pricing

Upto 10000 Active Users

$110.00
5 user(s) / month
Included in plan:
  • Free WhatsApp Business API
  • Multi Human Agent Live Chat Support
  • One Click Dialogflow Integration
  • Unlimited Broadcast Campaigns
  • Template Message Approvals
  • Automate Notifications via API
  • Real-time Campaign Analytics
  • Smart Audience Segmentation
  • Import & Export Contacts
  • Track Customer Journey
  • Add tags & Attributes
  • Shopify & WooCommerce Integration (charged separately)
  • Zapier & Pabbly Integration

Upto 2000 Monthly Active Contacts

$20.00
5 user(s) / month
Included in plan:
  • Free WhatsApp Business API
  • Multi Human Agent Live Chat Support
  • One Click Dialogflow Integration
  • Unlimited Broadcast Campaigns
  • Template Message Approvals
  • Automate Notifications via API
  • Real-time Campaign Analytics
  • Smart Audience Segmentation
  • Import & Export Contacts
  • Track Customer Journey
  • Add tags & Attributes
  • Shopify & WooCommerce Integration (charged separately)
  • Zapier & Pabbly Integration

Upto 5000 Active Users

$55.00
5 user(s) / month
Included in plan:
  • Free WhatsApp Business API
  • Multi Human Agent Live Chat Support
  • One Click Dialogflow Integration
  • Unlimited Broadcast Campaigns
  • Template Message Approvals
  • Automate Notifications via API
  • Real-time Campaign Analytics
  • Smart Audience Segmentation
  • Import & Export Contacts
  • Track Customer Journey
  • Add tags & Attributes
  • Shopify & WooCommerce Integration (charged separately)
  • Zapier & Pabbly Integration

Upto 5000 Users

$55.00
5 user(s) / month

FAQs

    What are some applications this service is commonly used in tandem with?
  • Customers will often use Malcolm! in conjunction with other websites, CRMs, and contact management systems plus internal systems. Popular integrations are Dropbox, Mailchimp, Twilo, Slack, Zendesk, Google Sheets, Trello, JIRA, Asana and Hubspot.

  • What platforms does this service support?
  • Web based platform - can be surfaced and used via any web browser and integrated into other applications via embeds, plugins, widgets or API.

  • Does this service integrate with any other apps?
  • Yes - thousands of apps and third party services. Ask us if you'd like a particular integration!

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What is this service generally used for?
  • Servicing, interacting or engaging with users.

  • Does this service offer an API?
  • Yes, on Enterprise plans.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • Any company or organisation who interacts with users - be those customers, staff, suppliers, students, residents, brokers, affiliates, patrons... you name it.

FAQs

    What platforms does this service support?
  • Mobile (ios & Android)
    Pc (Windows & Mac)
    Tablets

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we provide customer support via calls, emails, and messages. The general response time is 5 minutes!

    We have tutorials set up to get you started on the platform.

  • What is this service generally used for?
    1. WhatsApp Broadcasting
    2. Automating notifications on WhatsApp
    3. Automate customer queries & marketing via WhatsApp Chatbot
    4. Provide multi-human Live Chat Support on WhatsApp
  • Does this service offer multi-user capability (e.g. teams)?
  • Yess, you can use AiSensy on as many devices as you want. You get 1+4 devices with all plans. After that, you can purchase an agent dashboard for Rs 1500/ dashboard/ month.

  • Does this service integrate with any other apps?
  • There are 20+ Rich integrations with CRMs & Ecommerce portals like Shopify, WooCommerce, Pabbly, OpenCart, Integrately & many more.

  • Who are the main user groups of this service?
  • Mid-large sized Businesses across a hue of industries like Ecommerce, Healthcare, Retail, Logistics, Banking & Finance, Automobile & many more

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
73

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
106

Other

Who uses Malcolm!
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses AiSensy
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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