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About Malcolm!

Discover a better way to interact with your users. Malcolm! is a set of easy to use tools that lets your users service, interact & engage with you online.

Works with any type of user - Customers, Staff, Suppliers, Students, Residents, Brokers, Affiliates, Patrons... you name it.

Powerful and easy to set up and configure, Malcolm! is also great value for money. Change your business or organisation for the better right now!


  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score


    No key features associated with this application.


    What are some applications this service is commonly used in tandem with?
  • Customers will often use Malcolm! in conjunction with other websites, CRMs, and contact management systems plus internal systems. Popular integrations are Dropbox, Mailchimp, Twilo, Slack, Zendesk, Google Sheets, Trello, JIRA, Asana and Hubspot.

  • What platforms does this service support?
  • Web based platform - can be surfaced and used via any web browser and integrated into other applications via embeds, plugins, widgets or API.

  • Does this service integrate with any other apps?
  • Yes - thousands of apps and third party services. Ask us if you'd like a particular integration!

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What is this service generally used for?
  • Servicing, interacting or engaging with users.

  • Does this service offer an API?
  • Yes, on Enterprise plans.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • Any company or organisation who interacts with users - be those customers, staff, suppliers, students, residents, brokers, affiliates, patrons... you name it.

Vendor Information

Based in:


Who uses Malcolm!
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.
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