Magentrix extends Salesforce CRM to meet Partner Relationship Management (PRM) needs. We have hundreds of satisfied customers ranging from small, medium, large and some of the worlds largest enterprises. We've saved most of our clients up to 50% of cost compared to other portals.
Fully brand-able and configurable to on-board partners faster, share and register leads, Partner onboarding, online training and certification, lead distribution and management, deal registration and management and sales enablement.
Deliver content and share information with your partners and customers. Customize the look and feel with your own brand. Control access to standard and custom objects, files and document sharing and eLearning. Streamline lead registration, opportunity management, collateral distribution and announcements. Social features let users collaborate on files and documents.
Where we really stand out from the crowd is our integrated IDE and support. Anyone can configure just about anything with clicks not code. Most of our customers are up and running in days/weeks. Our reviews speak for themselves - our customers love us!
About Vision Helpdesk
Vision Helpdesk offers three customer service tools.
1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.
2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.
3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.
Google Apps Integration
Batch Permissions & Access
Google Apps Integration
Sign up and onboard partners, providing easy access to training and certification.
Set up deal registration and collaborate with partners on opportunities and leads.
Seamlessly integrate with your CRM to maintain a system of record.
Create reports and dashboards for analytics and your most important metrics.
On-demand access from any mobile device.
Give partners branded collateral and sales tools on demand.
Set up multiple portals with different branding for different partnership levels.
Multi Channel Help Desk
Multi Brand Help Desk
Help Desk Gamification and more..
SLA and Escalation
Blabby - Staff Collaboration
1 user(s) / month
Included in plan:
Full PRM Suite
API Integration into Salesforce or Dynamics
What is this service generally used for?
Extending Salesforce for Partner Relationship Management (PRM) portals or
What are some applications this service is commonly used in tandem with?
Salesforce, Microsoft Dynamics
Does this service offer guides, tutorials and or customer support?
Online Admin Guide, Developer's Guide, Knowledge Base, Video Tutorials and Customer Support
Does this service offer an API?
Does this service offer multi-user capability (e.g. teams)?
Does this service integrate with any other apps?
Out of the box integrations with Salesforce or Dynamics CRM