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Magentrix PRM

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88%
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88%
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Magentrix PRM screenshot view 5 more TeamSupport screenshot view 4 more ProProfs Training Maker screenshot view 3 more

About Magentrix PRM

Magentrix extends Salesforce CRM to meet Partner Relationship Management (PRM) needs. We have hundreds of satisfied customers ranging from small, medium, large and some of the worlds largest enterprises. We've saved most of our clients up to 50% of cost compared to other portals.

Fully brand-able and configurable to on-board partners faster, share and register leads, Partner onboarding, online training and certification, lead distribution and management, deal registration and management and sales enablement.

Deliver content and share information with your partners and customers. Customize the look and feel with your own brand. Control access to standard and custom objects, files and document sharing and eLearning. Streamline lead registration, opportunity management, collateral distribution and announcements. Social features let users collaborate on files and documents.

Where we really stand out from the crowd is our integrated IDE and support. Anyone can configure just about anything with clicks not code. Most of our customers are up and running in days/weeks. Our reviews speak for themselves - our customers love us!

About TeamSupport

This tool is built for B2B software and technology companies. It provides customer support by enhancing internal collaboration and breaking down the barriers that can trip up most organizations.
TeamSupport's most important capabilities include advanced customer service portals, integrated screen recordings, real-time internal collaboration, built-in reporting tools, and multi-channel support.
Advanced Customer Service Portal is designed to fit right into user's website so his customers can get answers 24/7: customers can submit and check up on tickets, search the knowledge base, add screen recordings/attach files, and participate in community forums.

About ProProfs Training Maker

Keeping up with the changing market standards, ProProfs Training Maker is the smartest way to create online training courses. You can build a user-friendly course which is adaptable to both web and mobile interface. It is that simple to develop courses on ProProfs Training Maker using existing documents, videos, files, presentations, etc. to train your learners. You get to build engaging content on the easy-to-use course builder, using features such as course compliance reports, detailed analytics, and so on. All-in-one Learning Management System also comes with ProProfs Quiz Maker - world's largest assessment software with over 300k+ free quiz templates.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation

Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management

Features

  • API
  • Corporate/Business
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Employee Training
  • External Integrations
  • Multi-User
  • Personal Learning
  • Scheduling
  • Video Courses
  • Class Management
  • Student Registration
  • SCORM
  • Report & Compliance
  • Comparative Reporting
  • Mobile App

Summary

  • Sign up and onboard partners, providing easy access to training and certification.

  • Set up deal registration and collaborate with partners on opportunities and leads.

  • Seamlessly integrate with your CRM to maintain a system of record.

  • Create reports and dashboards for analytics and your most important metrics.

  • On-demand access from any mobile device.

  • Give partners branded collateral and sales tools on demand.

  • Set up multiple portals with different branding for different partnership levels.

Summary

  • Customer Management: Users can easily and quickly access information on issues they've had recently, who else has been contacting them, and what products they are currently using.

  • Ticket Management: Includes easy to use features like reminders, and customizable automations.

  • Products & Inventory: Users can tie tickets to products to better track where customer issues are coming from and associate feature requests and bug fixes appropriately.

  • Collaboration & Teamwork: TeamSupport allows its users to collaborate effortlessly with the team using a variety of features like the water cooler, groups, and internal chat.

  • Reporting & Analytics: TeamSupport has built-in reporting system featuring powerful new business intelligence capabilities.

  • Customer Self-Service: TeamSupport has a number of tools to let a user's customers help themselves and even each other!

Summary

  • Cloud-based LMS

  • OSHA Safety Compliance Training Software

  • eLearning authoring tool

  • Online Employee Training Software

  • Online Harassment Training Software for the Workplace

  • Online HR Training & Course Software

  • Enterprise LMS

  • Online Customer Service Training Software

  • xAPI &Tin Can API

  • Blended Learning

Pricing

Elite

$1,999.00
1 user(s) / month
Included in plan:
  • Full PRM Suite
  • Deal/Lead Registration
  • Training/Certification
  • API Integration into Salesforce or Dynamics
  • Page/Layout Builder
  • Reports/Dashboards

Pricing

  • Credit card required: N/A
  • Enterprise: $45 per agent/month (billed annually) $50 (billed monthly).
    Support Desk: $35 per agent/month (billed annually) $40 (billed monthly)

Pricing

TEAM

$59.00
100 user(s) / month
Included in plan:
  • Learners 100
  • Instructors 1
  • Online Classroom & Learner Dashboard
  • Sell Courses
  • Branding
  • Storage
  • Forums & Learner Communities
  • Certificates

BUSINESS

$129.00
unlimited user(s) / month
Included in plan:
  • Learners 200
  • Instructors 1
  • Online Classroom & Learner Dashboard
  • Sell Courses
  • Branding
  • Storage 5GB
  • Forums & Learner Communities
  • Certificates
  • Quizzes & Assessments
  • Feedback & Surveys
  • Groups 5

ENTERPRISE

$499.00
unlimited user(s) / month
Included in plan:
  • Unlimited Learners
  • Unlimited Instructors
  • Unlimited Storage
  • Certificates
  • Group Admins
  • Training Manuals & Docs
  • Roles, Permissions & Collaboration
  • API & Single-Sign On, SAML & LDAP
  • SCORM, TinCan & LRS
  • Course Bundles & Learning Path
  • Custom License, Enterprise Security & Ownership
  • White Label
  • Integrations
  • Customer Support

FAQs

    What is this service generally used for?
  • Extending Salesforce for Partner Relationship Management (PRM) portals or
    Customer portals

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Microsoft Dynamics

  • Does this service offer guides, tutorials and or customer support?
  • Online Admin Guide, Developer's Guide, Knowledge Base, Video Tutorials and Customer Support

  • Does this service offer an API?
  • RESTful API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • Out of the box integrations with Salesforce or Dynamics CRM

  • What platforms does this service support?
  • Any Web or Mobile browser

  • Who are the main user groups of this service?
  • Channel Sales, Channel Partners, Customers, Employees

FAQs

    Who are the main user groups of this service?
  • Main users of TeamSupport are B2B software and technology companies with support and product teams.

  • What is this service generally used for?
  • It is generally used as a B2B customer support tool.

  • What platforms does this service support?
  • This service is Web-based, and supports following platforms: Windows, Mac, Linux, Blackberry, Android, iPhone/iPad.

  • Does this service integrate with any other apps?
  • TeamSupport.com integrates with the following applications: Salesforce, Highrise, Zoho, Mailchimp, JIRA, Beanstalk, Facebook, Dropbox, Zoho Reports, Oracle CRM On Demand, Nicereply.com, Zapier, Customer Thermometer, RingCentral.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: Customer Portal, Knowledge Base, Trouble Ticket Submission, Online Documentation.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • There is a feature called ‘classroom’ in ProProfs Training Maker. Here, you can create ‘Users’ and ‘Groups’ easily. This segregation will help you to organize and manage large batches of learners from a single, centralized location. You can also separate learners as individual ‘Users’ or keep them in a batch or ‘Group.’ Every user will have their login credentials too.

  • Who are the main user groups of this service?
  • ProProfs Training Maker can be used for developing engaging web-based training courses for corporates as well as students and scholars. Whosoever requires a convenient method of learning can consider approaching ProProfs Training Maker.

  • What is this service generally used for?
  • Learning Management System
    Healthcare LMS
    Hospitality LMS
    Blended Learning Software
    Online Courseware Development Tool
    SCORM Compliant LMS
    Employee Training Software
    Employee Training Software
    Hipaa Compliance Training Software
    Career Training Software
    Cloud LMS
    Compliance Training Software
    Corporate Training Software
    Customer Service Training Software
    Diversity Training Software
    Food Service Training Software
    Harassment Training Software
    HR Training Software
    Induction Training Software
    IT Training Software
    Management Training Software
    Safety Training Software
    Sales Training Software
    Sexual Harassment Training Software
    Workplace Training Software
    OSHA Safety Compliance Training Software
    Web Based Training Software
    Enterprise LMS

  • What are some applications this service is commonly used in tandem with?
  • ProProfs Quiz Maker and Survey Maker are two of the other applications this service is used in tandem with ProProfs Quiz Maker and Survey Maker are two of the other applications this service is used in tandem with.

  • Does this service integrate with any other apps?
  • You can easily integrate ProProfs Quiz Maker into the e-learning course to assess the retention rate and training progress made by the learners.

  • Does this service offer guides, tutorials and or customer support?
  • ProProfs Training Maker offers you everything which includes guides, tutorials and customer support too.

  • Does this service offer an API?
  • Yes.

  • What platforms does this service support?
  • ProProfs Training Maker is a web-based platform which can create engaging content in no time. Learners and course creators can access and generate learning courses on any electronic device- be it a mobile, laptop or a desktop.

Vendor Information

Founded:
-
Based in:
Vaughan
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
2008
Based in:
Dallas
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5.51k

Other

Who uses Magentrix PRM
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, Spanish, Russian, German
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.

Other

Who uses ProProfs Training Maker
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, French, Portuguese, Arabic, Dutch
Regional Restrictions:
No restrictions.
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