Compare Magentrix PRM vs Freshdesk vs Prezentt

Do you already use CRM software at work?

395 products to compare

You May Also Like

Featured products that are similar to the ones you selected below.

Magentrix PRM

 56 ratings CRM
View Listing View Listing View Listing

Crozscore

88%
what is this?
interest falling

Crozscore

89%
what is this?
no significant changes

Crozscore

79%
what is this?
interest falling
Magentrix PRM screenshot view 5 more Freshdesk screenshot view 5 more Prezentt screenshot view 5 more

About Magentrix PRM

Magentrix extends Salesforce CRM to meet Partner Relationship Management (PRM) needs. We have hundreds of satisfied customers ranging from small, medium, large and some of the worlds largest enterprises. We've saved most of our clients up to 50% of cost compared to other portals.

Fully brand-able and configurable to on-board partners faster, share and register leads, Partner onboarding, online training and certification, lead distribution and management, deal registration and management and sales enablement.

Deliver content and share information with your partners and customers. Customize the look and feel with your own brand. Control access to standard and custom objects, files and document sharing and eLearning. Streamline lead registration, opportunity management, collateral distribution and announcements. Social features let users collaborate on files and documents.

Where we really stand out from the crowd is our integrated IDE and support. Anyone can configure just about anything with clicks not code. Most of our customers are up and running in days/weeks. Our reviews speak for themselves - our customers love us!

About Freshdesk

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

About Prezentt

Prezentt allows training course attendees to take notes, access the slides & other training materials online, ask questions, complete surveys and polls, and participate in online discussions.
Everything runs in a browser so there’s nothing to install and attendees can log back in at any time to find everything again.
It's easy to use. Simply upload the slides & course materials into Prezentt before the presentation. Share a short URL with attendees via e-mail or on-screen, then deliver the course exactly as normal, using PowerPoint/Keynote/Prezi, etc.
Attendees access a copy of the materials via their browser to add their private notes, ask questions or complete surveys/polls.
At the end of the course, attendees get an e-mail with links to the course materials & trainers can download all attendee details.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation

Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management

Features

  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Calendar Management
  • Data Export
  • Data Import
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Employee Training
  • External Integrations
  • Feedback Management
  • Gamification
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Onboarding
  • Password & Access Management
  • Scheduling
  • Timesheets
  • Travel Management
  • Vacation Calendar
  • Video Courses
  • Time Management
  • Employee Engagement

Summary

  • Sign up and onboard partners, providing easy access to training and certification.

  • Set up deal registration and collaborate with partners on opportunities and leads.

  • Seamlessly integrate with your CRM to maintain a system of record.

  • Create reports and dashboards for analytics and your most important metrics.

  • On-demand access from any mobile device.

  • Give partners branded collateral and sales tools on demand.

  • Set up multiple portals with different branding for different partnership levels.

Summary

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary

  • Second screen tool: Everyone can see the slides, but doesn't take over the user's device.

  • Responsive design: Adapted to different devices and 100% cloud-based

  • Presentation compatible: Works with any presentation software that generates a PDF

  • Browser compatible: Works with any browser

  • Save time & money: no more printing, binding or couriering bulky training manuals

  • Increase engagement: make course interactive and more engaging

Pricing

Elite

$1,999.00
1 user(s) / month
Included in plan:
  • Full PRM Suite
  • Deal/Lead Registration
  • Training/Certification
  • API Integration into Salesforce or Dynamics
  • Page/Layout Builder
  • Reports/Dashboards

Pricing

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

Pricing

  • Starting from: $17.00/month
  • Credit card required: No
  • Pricing is based on usage: number of courses and number of attendees.
    Please enquire for a customized proposal.

FAQs

    What is this service generally used for?
  • Extending Salesforce for Partner Relationship Management (PRM) portals or
    Customer portals

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Microsoft Dynamics

  • Does this service offer guides, tutorials and or customer support?
  • Online Admin Guide, Developer's Guide, Knowledge Base, Video Tutorials and Customer Support

  • Does this service offer an API?
  • RESTful API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • Out of the box integrations with Salesforce or Dynamics CRM

  • What platforms does this service support?
  • Any Web or Mobile browser

  • Who are the main user groups of this service?
  • Channel Sales, Channel Partners, Customers, Employees

FAQs

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs

    What is this service generally used for?
  • Allowing attendees to interact during training courses: take notes, ask questions, participate in discussions, take surveys & polls, and access other course materials.
    This makes it easier and cheaper to run training courses.

  • Who are the main user groups of this service?
  • Training companies running instructor-led courses, universities, corporate academies

  • What platforms does this service support?
  • 100% web-based & responsive so it supports any device with a browser

  • What are some applications this service is commonly used in tandem with?
  • PowerPoint, Keynote, Prezi, Eventbrite, Salesforce, Sugar CRM, Mailchimp

  • Does this service integrate with any other apps?
  • Not yet

  • Does this service offer an API?
  • Not yet

  • Does this service offer multi-user capability (e.g. teams)?
  • Not yet

  • Does this service offer guides, tutorials and or customer support?
  • Online guides, tutorials and e-mail customer support are all available

Vendor Information

Founded:
-
Based in:
Vaughan
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Vendor Information

Founded:
2013
Based in:
Perth
Employees:
2-10
Likes:
Followers:

Other

Who uses Magentrix PRM
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, Spanish, Russian, German
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.

Other

Who uses Prezentt
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
Works everywhere!
Back to top