Lucep is a customer engagement platform that connects leads generated from digital channels (website, social media, email, mobile apps, etc.) directly to your sales team on the phone.
We work with some of the world's largest banks, insurance companies, and auto manufacturers, helping them improve their customer experience by responding faster and with context to customers on the channel they prefer.
We push the lead down to your sales team via a mobile app on their phone, so they can respond instantly whenever a lead is generated.
Along with the contact information, the lead notification also includes the service or product requested, along with analytics such as demographics and traffic data - number of pages visited, duration on pages, how many times that person has been on your website, etc.
We want businesses to connect with their leads at the point when their interest is at peak. This is the best time to connect your top sales person to this lead.
Use the Lucep callback widget on your website to make it easy for visitors to contact you. Use Lucep for Social to share relevant content with prospects and leads, while qualifying the lead through a form fill expressing their interest in your product. Lucep also has an EDM plugin for emails and newsletters.
Send these digital queries straight from digital channels to the phone of the sales team member who can best handle the query, and is available to do so instantly.
About Tweet Full
Tweet Full uses advanced machine learning algorithms to find potential customers based on your customer persona and then engages with them using YOUR Twitter handle so that they come to check out your business. This is done by virtue of identifying the right customer and then automatically favoriting or Retweeting their Tweets around your niche. We have successfully engaged over 2m leads for our users. If your customers are on Twitter- you should be on Tweet Full already.
About Salesforce CRM
Salesforce is the Customer Success Platform. Our social and mobile cloud technologies - including our flagship sales and CRM applications - help companies connect with customers, partners, and employees in entirely new ways.
Google Apps Integration
Custom Data Forms
Social Media Monitoring
Google Apps Integration
Lead generation on all digital channels
Lead qualification based on service requested, region, demographics, etc.
Lead management through CRM integration
Instant lead notification and response by your sales team on the phone, using mobile app
EDM plugin for email marketing and newsletters
Traffic analytics and weekly report
Sales team performance reports, including lead response time
Lucep for Social to generate leads from social media and move to phone
Callback widgets and website contact forms, with CRM integration
Landing pages for each user to move their own leads to phone
Identify influencer customers based on Klout score
Customized search frequency
Custom engagement down to a single Tweet
Find more high-quality leads, more quickly, and grow your pipeline.
Sales force automation allows you to streamline your sales processes so you can spend more time selling.
Model your business in Salesforce and make smarter decisions with powerful analytics.
Starting from: $25.00/month
Credit card required: N/A
Start with free trial - single user
Paid plans starting from $25/user/month
1 user(s) / month
Included in plan:
Unlimited push notifications
Web login and mobile app dashboard
What platforms does this service support?
Web browsers, iOS and Android
What is this service generally used for?
Instant response to customer queries on digital channels - Sales lead generation, lead distribution, customer engagement, customer support, etc.
Does this service offer multi-user capability (e.g. teams)?
Does this service integrate with any other apps?
CRM, core banking software, health information systems, and other legacy systems.
Does this service offer guides, tutorials and or customer support?
Who are the main user groups of this service?
Marketing and sales teams, customer support teams, call center staff, website owners, and any business that must respond quickly to its customers.
Does this service offer an API?
What are some applications this service is commonly used in tandem with?