Compare Lucep vs Subiz Live Chat vs Proposeful

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Lucep

 6 ratings Lead Management
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Lucep screenshot Subiz Live Chat screenshot view 4 more Proposeful screenshot view 3 more

About Lucep

Lucep is a customer engagement platform that connects leads generated from digital channels (website, social media, email, mobile apps, etc.) directly to your sales team on the phone.

We work with some of the world's largest banks, insurance companies, and auto manufacturers, helping them improve their customer experience by responding faster and with context to customers on the channel they prefer.

We push the lead down to your sales team via a mobile app on their phone, so they can respond instantly whenever a lead is generated.

Along with the contact information, the lead notification also includes the service or product requested, along with analytics such as demographics and traffic data - number of pages visited, duration on pages, how many times that person has been on your website, etc.

We want businesses to connect with their leads at the point when their interest is at peak. This is the best time to connect your top sales person to this lead.

Use the Lucep callback widget on your website to make it easy for visitors to contact you. Use Lucep for Social to share relevant content with prospects and leads, while qualifying the lead through a form fill expressing their interest in your product. Lucep also has an EDM plugin for emails and newsletters.

Send these digital queries straight from digital channels to the phone of the sales team member who can best handle the query, and is available to do so instantly.

About Subiz Live Chat

Subiz offers an excellent customer-communication solution to solve a wide set of customer pain points.
By chatting directly with visitors, it helps business users provide direct assistance and receive feedback in real-time. All of these customer-interactions run through a chat widget integrated into any website, while visitors are browsing the web page.
Subiz combines all of the most powerful, yet simplest features into a Live Chat solution in order to improve customer service.

About Proposeful

Proposeful is the most versatile online proposal creation tool in the world.

Our intuitive editor lets users customize our proposal templates or create their own. Content is 100% customizable, from the colors and fonts to adding images, videos and even HTML sections and embedded content. Proposals can be saved as .PDF exactly as they are seen, or accessed online for better follow-up options.

Proposeful also lets companies easily manage their open negotiations and measure how effective their teams are with a clear overview of proposal success.

Features

  • API
  • Audience Targeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Referral Tracking
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial

Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management

Features

  • API
  • Audience Targeting
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • Expense Tracking
  • External Integrations
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Multi-Currency
  • Multi-User
  • Notifications
  • Project Management
  • Supplier Management

Summary

  • Lead generation on all digital channels

  • Lead qualification based on service requested, region, demographics, etc.

  • Lead management through CRM integration

  • Instant lead notification and response by your sales team on the phone, using mobile app

  • EDM plugin for email marketing and newsletters

  • Traffic analytics and weekly report

  • Sales team performance reports, including lead response time

  • Lucep for Social to generate leads from social media and move to phone

  • Callback widgets and website contact forms, with CRM integration

  • Landing pages for each user to move their own leads to phone

Summary

  • Stay in touch with visitors on the go with IM chat app on mobile device

  • Understand website visitor and provide direct support at the right time

  • Customize chat widget to make your website more professional

  • Use Trigger to proactively engage with visitors based on defined rules

  • Store visitor information and chat histories in secure servers for easy archiving

  • Advanced analytics and reports on operator activity using integrated Google Analytics

Summary

  • Online business proposals that can be signed by email.

  • 100% customizable proposal templates

Pricing

  • Starting from: $25.00/month
  • Credit card required: N/A
  • Start with free trial - single user
    Paid plans starting from $25/user/month

Pro

$25.00
1 user(s) / month
Included in plan:
  • Unlimited push notifications
  • Ticket support
  • Online reports
  • Web login and mobile app dashboard

Pricing

  • Credit card required: N/A
  • Standard Package: from $9.59/agent/month.

    Advanced Package: from $16.8/agent/month

FAQs

    What platforms does this service support?
  • Web browsers, iOS and Android

  • What is this service generally used for?
  • Instant response to customer queries on digital channels - Sales lead generation, lead distribution, customer engagement, customer support, etc.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • CRM, core banking software, health information systems, and other legacy systems.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Who are the main user groups of this service?
  • Marketing and sales teams, customer support teams, call center staff, website owners, and any business that must respond quickly to its customers.

  • Does this service offer an API?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • CRM, sales tools, website forms, mobile apps

FAQs

    Who are the main user groups of this service?
  • Sales and customer service team of any online business

  • What is this service generally used for?
  • Proactively chat with website visitors, provide direct support and receive feedback

  • What platforms does this service support?
  • Website and IM client app

  • What are some applications this service is commonly used in tandem with?
  • For windows: Pidgin, Trillian.

    For Mac: Adium, iChat, Messages.

    For Android: Trillian, IM+, BeeJive, Xabber.

    For iOS: Trillian.

    For Web-Based: Trillian.im, Subiz Dashboard.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Subiz can offer unlimited number of agents for your sales and customer service team

  • Does this service offer guides, tutorials and or customer support?
  • Yes. You will receive installation and get started guides after registering your account. Besides, many tips about live chat and customer service are shared on Subiz Blog. Otherwise, if you meet any difficulty using Subiz, chat with our support hero at Subiz.com

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Most of Proposeful plans allow for unlimited users and private folders per user.

  • What are some applications this service is commonly used in tandem with?
  • Proposeful works very well when paired with a good CRM, allowing companies to have a solid control of both their pipelines and proposal efficiency. Digital contract softwares are also useful when included in a Proposeful document, allowing customers to close deals quickly.

  • What is this service generally used for?
  • For increasing sales and proposal conversion. Most clients report an increase in proposal close rate after switching to Proposeful.

  • Does this service offer guides, tutorials and or customer support?
  • Proposeful offers great support both by online chat and email to all customers.

  • Who are the main user groups of this service?
  • Proposeful is used by service companies of all sizes, from solopreneurs and freelancers to large digital agencies and service providers.

  • Does this service integrate with any other apps?
  • Proposeful integrates with some CRMs, digital contract services, messaging apps and other tools.

  • Does this service offer an API?
  • Not yet.

  • What platforms does this service support?
  • Proposeful is available on all devices as a web application. Proposals can be downloaded for offline access.

Vendor Information

Founded:
2012
Based in:
Singapore
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
2013
Based in:
-
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Lucep
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, Chinese
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.

Other

Who uses Proposeful
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English, Portuguese
Regional Restrictions:
No restrictions.
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