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About Lucep

Lucep is a customer engagement platform that connects leads generated from digital channels (website, social media, email, mobile apps, etc.) directly to your sales team on the phone.

We work with some of the world's largest banks, insurance companies, and auto manufacturers, helping them improve their customer experience by responding faster and with context to customers on the channel they prefer.

We push the lead down to your sales team via a mobile app on their phone, so they can respond instantly whenever a lead is generated.

Along with the contact information, the lead notification also includes the service or product requested, along with analytics such as demographics and traffic data - number of pages visited, duration on pages, how many times that person has been on your website, etc.

We want businesses to connect with their leads at the point when their interest is at peak. This is the best time to connect your top sales person to this lead.

Use the Lucep callback widget on your website to make it easy for visitors to contact you. Use Lucep for Social to share relevant content with prospects and leads, while qualifying the lead through a form fill expressing their interest in your product. Lucep also has an EDM plugin for emails and newsletters.

Send these digital queries straight from digital channels to the phone of the sales team member who can best handle the query, and is available to do so instantly.

About Salesforce CRM

Salesforce is the Customer Success Platform. Our social and mobile cloud technologies - including our flagship sales and CRM applications - help companies connect with customers, partners, and employees in entirely new ways.

About Quote Roller

Quote Roller makes you save time and money. It allows you to create sales documents, employ dynamic quoting, get electronic signatures, and automate your workflow

with great ease of access there is no need to switch between word processors, CPQ tools, esigning apps, and your inbox.

Features

  • API
  • Audience Targeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Referral Tracking
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Click-to-Dial
  • Sales Automation

Features

  • API
  • Audience Targeting
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Google Apps Integration
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Project Management
  • Referral Tracking
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator

Summary

  • Lead generation on all digital channels

  • Lead qualification based on service requested, region, demographics, etc.

  • Lead management through CRM integration

  • Instant lead notification and response by your sales team on the phone, using mobile app

  • EDM plugin for email marketing and newsletters

  • Traffic analytics and weekly report

  • Sales team performance reports, including lead response time

  • Lucep for Social to generate leads from social media and move to phone

  • Callback widgets and website contact forms, with CRM integration

  • Landing pages for each user to move their own leads to phone

Summary

  • Find more high-quality leads, more quickly, and grow your pipeline.

  • Sales force automation allows you to streamline your sales processes so you can spend more time selling.

  • Model your business in Salesforce and make smarter decisions with powerful analytics.

Summary

  • Built in workflow management

  • Discount and margin calculations

  • Automatic tags

  • Centralized product catalog

Pricing

  • Starting from: $25.00/month
  • Credit card required: N/A
  • Start with free trial - single user
    Paid plans starting from $25/user/month

Pro

$25.00
1 user(s) / month
Included in plan:
  • Unlimited push notifications
  • Ticket support
  • Online reports
  • Web login and mobile app dashboard

FAQs

    What platforms does this service support?
  • Web browsers, iOS and Android

  • What is this service generally used for?
  • Instant response to customer queries on digital channels - Sales lead generation, lead distribution, customer engagement, customer support, etc.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • CRM, core banking software, health information systems, and other legacy systems.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Who are the main user groups of this service?
  • Marketing and sales teams, customer support teams, call center staff, website owners, and any business that must respond quickly to its customers.

  • Does this service offer an API?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • CRM, sales tools, website forms, mobile apps

FAQs

    No FAQs associated with this application.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
2012
Based in:
Singapore
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
1999
Based in:
San Francisco
Employees:
10001+
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
South San Francisco
Employees:
-
Likes:
Followers:

Other

Who uses Lucep
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, Chinese
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.
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