Lucep is a customer engagement platform that connects leads generated from digital channels (website, social media, email, mobile apps, etc.) directly to your sales team on the phone.
We work with some of the world's largest banks, insurance companies, and auto manufacturers, helping them improve their customer experience by responding faster and with context to customers on the channel they prefer.
We push the lead down to your sales team via a mobile app on their phone, so they can respond instantly whenever a lead is generated.
Along with the contact information, the lead notification also includes the service or product requested, along with analytics such as demographics and traffic data - number of pages visited, duration on pages, how many times that person has been on your website, etc.
We want businesses to connect with their leads at the point when their interest is at peak. This is the best time to connect your top sales person to this lead.
Use the Lucep callback widget on your website to make it easy for visitors to contact you. Use Lucep for Social to share relevant content with prospects and leads, while qualifying the lead through a form fill expressing their interest in your product. Lucep also has an EDM plugin for emails and newsletters.
Send these digital queries straight from digital channels to the phone of the sales team member who can best handle the query, and is available to do so instantly.
About KiteDesk
KiteDesk provides smarter sales prospecting software, overcoming the #1 challenge salespeople face -- a lack of qualified leads. Picture, with KiteDesk FIND, an all-in-one Lead Generation Platform with up-to-date contact and account data, where you can quickly create Lead Lists on-demand.
Then, with KiteDesk FLOW, your sales team will reach out to the right people at the right time with the right message--all prioritized by our intelligent and auto-adjusting ToDo queue. Lead Management has never been this easy-- or this effective. Its lead generation at scale, where the hardest part of sales is made more powerful than ever before.
Features
API
Audience Targeting
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Forecasting
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-Currency
Multi-User
Notifications
Referral Tracking
Scheduling
Social-Media Integration
Third-Party Plugins/Add-Ons
Travel Management
Custom Data Forms
Call Tracking
Call Disposition
Softphone
Sales Motivator
Click-to-Dial
Features
A/B Testing
API
Audience Targeting
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Forecasting
Google Apps Integration
Inventory Tracking
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Referral Tracking
Scheduling
Social-Media Integration
Third-Party Plugins/Add-Ons
Travel Management
Call Recording
Call Tracking
Call Disposition
Softphone
Sales Motivator
Click-to-Dial
Summary
Lead generation on all digital channels
Lead qualification based on service requested, region, demographics, etc.
Lead management through CRM integration
Instant lead notification and response by your sales team on the phone, using mobile app
EDM plugin for email marketing and newsletters
Traffic analytics and weekly report
Sales team performance reports, including lead response time
Lucep for Social to generate leads from social media and move to phone
Callback widgets and website contact forms, with CRM integration
Landing pages for each user to move their own leads to phone
Summary
SMARTER SALES PROSPECTING
300 Leads Per Month Included
Account-Based Sales Prospecting
Ideal Customer Profile Builder
On-Demand Data Marketplace
Multiple Data Providers
Upload & Enrich
Chrome Extension
Easy Data Export
Email Guessing
Pricing
Starting from: $25.00/month
Credit card required: N/A
Start with free trial - single user
Paid plans starting from $25/user/month
Pro
$25.00
1 user(s) / month
Included in plan:
Unlimited push notifications
Ticket support
Online reports
Web login and mobile app dashboard
Pricing
Starting from: $75.00/month
Credit card required: N/A
All plans billed annually
KiteDesk FIND
$75.00
user(s) / month
Included in plan:
Bulk Lead Assignment
Sync to CRM
1-Click Import
Email Guessing
Easy Data Export
Chrome Extension
Upload & Enrich
Multiple Data Providers
On-Demand Data Marketplace
Ideal Customer Profile Builder
Account-Based Sales Prospecting
300 Leads Per Month Included
SMARTER SALES PROSPECTING
KiteDesk FIND + FLOW
$125.00
user(s) / month
Included in plan:
Conversion Rate Optimization (Sales)
Configurable Recipes
Controlled ToDo’s
Communications Sequencing
Coordinated FLOWs
Mapper – Lead Routing, Rules, Triggers
Calendar – Scheduler
Metrics Dashboard
Phone / Dialer
Email Suite
Prospect Lists
Consolidated View Includes:
All-in-One Lead Gen Platform
COMPREHENSIVE SALES DEVELOPMENT SOFTWARE
FAQs
What platforms does this service support?
Web browsers, iOS and Android
What is this service generally used for?
Instant response to customer queries on digital channels - Sales lead generation, lead distribution, customer engagement, customer support, etc.
Does this service offer multi-user capability (e.g. teams)?
Yes.
Does this service integrate with any other apps?
CRM, core banking software, health information systems, and other legacy systems.
Does this service offer guides, tutorials and or customer support?
Yes.
Who are the main user groups of this service?
Marketing and sales teams, customer support teams, call center staff, website owners, and any business that must respond quickly to its customers.
Does this service offer an API?
Yes.
What are some applications this service is commonly used in tandem with?
CRM, sales tools, website forms, mobile apps
FAQs
Does this service offer multi-user capability (e.g. teams)?
What are some applications this service is commonly used in tandem with?
Salesforce
Google Apps
Microsoft Office
Linkedin
Twitter
Facebook
G+
Does this service offer an API?
Not public.
What platforms does this service support?
SaaS software; Runs in any web browser. Chrome Extension available.
Does this service offer guides, tutorials and or customer support?
Yes-- Trained Customer Support available via Chat, Phone, Online Meeting.
Does this service integrate with any other apps?
Salesforce
Google Apps
Microsoft Office
Twilio
InsideView
ZoomInfo
NetProspex
Toofr
What is this service generally used for?
By combining a Sales Intelligence solution (KiteDesk FIND) with an All-in-One Sales Development platform (KiteDesk FLOW), the company enables sales teams to find and engage intelligently with the right prospects at the right time.
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