Compare LogMeIn vs ITmanager vs appVuze

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Crozscore:

83%
what is this?
71%
59%
no significant changes

Crozscore:

63%
what is this?
27%
no significant changes
LogMeIn screenshot view 4 more ITmanager screenshot view 2 more appVuze screenshot

Software Description:

LogMeIn is a remote access tool that lets IT support staff to log in to a computer remotely, or to troubleshoot any computer-related issue for another person remotely.

The software operates by installing the client app on Windows or Mac operating system. Users log in with a personal account, and the application will work in the background. After that, it is possible to access another, remote computer with the same client app installed.

The app has diagnostic tools, that can estimate the health and status of remote computers, it can manage remote hardware, share files, even print documents from the remote computer on a local printer. The LogMeIn company also offers mobile versions of this apps, for both Android and iOS devices.

Software Description:

Remotely monitor and manage servers from any mobile or desktop device with ITmanager.

This service allows IT managers to do their job more efficiently by securely managing a number of different servers, including Windows, Active Directory, Microsoft Exchange, VMware vSphere ESXi or vSphere vCenter, Hyper-V, XenServer, XenApp, SSH (Secure shell), Telnet, Amazon Web Services (AWS), RDP, VNC, Apple Remote Desktop (ARD) and more, anywhere, at anytime! A FREE 7 day subscription to the ITmanager.net service is included. The monthly subscription fee is only $25 USD per month per Network Administrator.

PLEASE NOTE
The ITmanager service includes an optional enterprise server which is installed on a Windows server behind your firewall. The enterprise server can be downloaded on our website. The enterprise server enables monitoring and management of servers behind firewalls without opening any ports in the firewall. Connections to the enterprise server are encrypted for security. The enterprise server supports multiple users.

Monitor:

  • Monitor servers with Ping, HTTP, TCP Ports, Windows CPU, Disk space, Memory, Service and SNMP Network usage
  • View graphs and charts of response times
  • Configure thresholds when servers are down, slow or returning error codes
  • Notifications sent to Email, SMS, iOS or Android Push.
  • Notify multiple users based on different start time and repeating criteria
  • Monitor servers on the Internet as well as servers behind the firewall
  • Integrates with PagerDuty

Windows Management includes:

  • System Information
  • Services
  • RDP
  • Shutdown & Reboot
  • Event Viewer
  • File Explorer
  • Powershell
  • Task Manager
  • DHCP Manager
  • DNS Manager
  • Shares
  • Task Scheduler
  • Printers
  • VNC

Active Directory Management Includes:

  • Managing users
  • Managing groups
  • Browsing or searching the Active Directory Tree

Microsoft Exchange Management Includes:

  • Create, edit and delete mailboxes and groups

VMware vSphere vCenter and ESXi Management Includes:

  • Start or stop vSphere vCenter servers or ESXi hypervisors
  • Reset vSphere vCenter servers or ESXi hypervisors
  • View vSphere vCenter or vSphere ESXi statuses and see screenshots
  • Connect to the console using SSH and VNC

Hyper-V and XenServer:

  • Start, stop and reset virtual machines
  • View virtual machine statuses and see screenshots
  • Connect to the console

XenApp:

  • Disconnect, logout and send messages to sessions
  • Manage applications, machines and delivery groups

Telnet and SSH (Secure Shell):

  • Telnet client for connecting to remote devices which are running a telnet server
  • SSH (secure shell) client connects to devices running SSH servers
  • SSH (secure shell) is very similar to telnet but is encrypted, hence the name secure shell

VNC and RDP:

  • RDP (Remote Desktop Protocol) client for connecting to Windows servers running RDP server
  • VNC client connects to any computer running a VNC server
  • View the screen with VNC and RDP and control the mouse and keyboard

Apple Remote Desktop (ARD):

  • Apple Remote Desktop (ARD) for managing Mac computers
  • View the screen via Apple Remote Desktop (ARD)
  • Control the mouse and keyboard via Apple Remote Desktop (ARD)

Other Features Include:

  • Amazon Web Services (AWS)
  • BlackBerry Enterprise Server

Network Tools:
Ping, Traceroute, Whois, Subnet Calculator, DNS Lookup, Scan network to discover servers automatically

A FREE 7-day subscription is provided to all new ITmanager users. Purchasing a subscription will allow you to use the application on all of your Android, iOS and BlackBerry devices as well as through any web browser with our web app.

Your opinion is important to us; help us improve your experience with ITmanager by rating our app.

Software Description:

appVuze is an innovative platform for help desk agents to assist mobile app users in moments of trouble. Using chat, VoIP, screen, and camera sharing, the support agent can effectively assist users. In addition, chatbot integrations allow for automatic handling of simple requests.

Features:

  • Data Import
  • Data Export
  • External Integrations
  • API
  • File Sharing
  • File Transfer
  • Multi-User

Features:

  • Dashboard
  • Multi-User
  • Google Apps Integration
  • Notifications
  • 2-Factor Authentication

Features:

  • Customer Management
  • Multi-User
  • Chat
  • Call Tracking
  • Data Visualization
  • External Integrations

Summary:

  • Multi-Platform Remote Control

  • Unlimited Users

  • Password Management

  • 1TB File Storage

  • Remote Printing

  • Multi-Monitor Display

  • Support for Mac, PC, iOS and Android devices

Summary:

  • Remote management and monitoring of servers

  • Remote management and monitoring of networks

Summary:

    No key features associated with this application.

Individuals

$349.99
per year
Included in plan:
  • Access up to 2 computers
  • Remote Access
  • Unlimited Users
  • Remote Printing
  • 1TB File Storage
  • Multi-Monitor Display
  • LastPass Premium - 1 License

Power Users

$839.99
per year
Included in plan:
  • Access up to 5 computers
  • LastPass Premium – 3 Licenses

Small Businesses

$1,539.99
per year
Included in plan:
  • LastPass Premium – 5 Licenses
  • Access up to 10 computers

Pricing:

  • Starting from: $25.00/month
  • Credit card required: N/A
  • 7-day free Trial available

Monthly Subscription

$25.00
1 user(s) / month
Included in plan:
  • Network Tools
  • BlackBerry Enterprise Server
  • Amazon Web Services
  • Google Apps
  • VNC/RDP/ARD
  • SSH/Telnet
  • XenApp
  • XenServer
  • Hyper-V
  • VMware
  • Web Interfaces
  • Exchange
  • Active Directory
  • Windows
  • Audit Logging
  • Keychain
  • Server Monitoring

FAQs:

    What is this service generally used for?
  • This service is used for a remote connection to another computer.

  • What platforms does this service support?
  • LogMeIn supports Windows, MacOS, Android, and iOS platforms.

  • Does this service integrate with any other apps?
  • Integrations: Autotask, Salesforce.com, ServiceNow, ConnectWise, BoldChat, Zendesk, FreshDesk, BMC Software, Spiceworks.

  • Does this service offer an API?
  • Yes, is offers REST API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is multi-user capability offered.

  • Who are the main user groups of this service?
  • Main users of LogMeIn are individuals, startups, and SMEs.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Live Support, Training, Tickets.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • email support, phone support, online chat support.

  • Does this service offer an API?
  • No

  • What are some applications this service is commonly used in tandem with?
  • PagerDuty integration.

  • Does this service offer multi-user capability (e.g. teams)?
  • Multiple IT Admins from the same company can use ITmaanger.net

  • Does this service integrate with any other apps?
  • PagerDuty

  • What platforms does this service support?
  • We support IOS, Android, BlackBerry and we also have a web client.

  • What is this service generally used for?
  • ITmanager.net is used by IT support people to monitor and manage networks and servers from their smartphone or tablet.

  • Who are the main user groups of this service?
  • Most ITmanager.net customers are either MSPs or corporate IT departments.

FAQs:

    What is this service generally used for?
  • Primarily the service is used to provide customer support to mobile app users.

  • Does this service offer an API?
  • No.

  • Does this service offer guides, tutorials and or customer support?
  • There is documentation available online for integration of the SDK into mobile apps. The web-based dashboard is very easy to use. Customers can contact us for help by phone or email.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Once a company is registered, admins can invite their team members to join the platform to represent their group and/or company.

  • Who are the main user groups of this service?
  • Small and medium sized businesses as well as large enterprises.

  • Does this service integrate with any other apps?
  • Yes. Currently, appVuze provides integration with Zendesk.

  • What platforms does this service support?
  • Support agents log on to web-based dashboard to monitor incoming requests. For mobile platforms, we have SDK's available for native iOS and Android, as well as PhoneGap/Cordova and Xamarin.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
24k

Publisher:

Founded:
-
Based in:
Ottawa
Employees:
11-50
Likes:
4.51k
Followers:
253

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses LogMeIn
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ITmanager
  • Freelance
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses appVuze
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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