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About LivePerson

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

About Wire

Wire is the most secure work collaboration platform with encrypted messaging, conference calls, and file sharing. It's easy to use, takes only minutes to set up and deploy to the whole team, and doesn't require extensive training. Wire combines maximum security with a rich set of features and simplicity. It works on desktop, iOS, Android, and even Linux. Wire is open source and audited by independent security experts with a security whitepaper available for your IT team.

About Zoho Cliq

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business positively.

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Summary

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Free

Free
Included in plan:
  • Messaging and channels
  • File storage
  • Meetings with screen share
  • Remote work
  • Chat export

Free

Free
Included in plan:
  • Messaging and channels
  • File storage
  • Meetings with screen share
  • Remote work
  • Chat export

Standard

$18.00
25 user(s) / month
Included in plan:
  • Everything in the Free edition +
  • External channels
  • Call recording
  • Custom domain and email
  • Basic usage reports
  • Networks (Add on)

Professional

$2.00
1 user(s) / month
Included in plan:
  • Everything in the Standard edition +
  • Team management
  • Task management
  • Roles and permissions
  • Module configurations
  • Live events and room devices
  • Mobile permissions
  • Networks (3 free Networks)

Enterprise

$4.00
1 user(s) / month
Included in plan:
  • Everything in the Professional edition +
  • Audit history
  • Advanced usage reports
  • eDiscovery and DRP
  • Networks (3 free Networks)

FAQs

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

FAQs

    Does this service offer an API?
  • The Wire bot API is currently in beta.

  • What platforms does this service support?
  • Android, iOS, MacOS, Windows, Web Browser, and Linux.

  • What is this service generally used for?
  • Chats, conferences, video calls, and file sharing.

  • Does this service offer guides, tutorials and or customer support?
  • Online customer support is available during business hours.

FAQs

    Does this service integrate with any other apps?
  • Yes. Zoho Cliq is tightly integrated with other Zoho apps like People, Desk, CRM. It also supports third-party integrations with Google,Trello, Dropbox, Zendesk, Mailchimp and any other service that supports APIs.

  • Who are the main user groups of this service?
  • Any business organization that requires internal communication software

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. You can create channels and groups in Zoho Cliq to collaborate with your teammates.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. You can learn more about Zoho Cliq by checking out the documents available in the Help Center. We also conduct product webinars and offer around-the-clock customer support during workdays.

  • What are some applications this service is commonly used in tandem with?
  • Zoho Cliq is a communication app that lets you chat with your colleagues and make calls. It is widely used for team communication. You can use Zoho Cliq in tandem with project management tools, email communication tools, file sharing apps and office productivity tools for creating and sharing documents, presentations, spreadsheets, etc.

  • Does this service offer an API?
  • Yes

  • What is this service generally used for?
  • Zoho Cliq is a team communication and collaboration app. It is used for internal communication in an organization. You can chat with your colleagues, make audio/video calls and share files with them.

  • What platforms does this service support?
  • Zoho Cliq is available on the web and on mobile (iOS and Android). Desktop applications for Mac, Windows and Linux are also supported.

Vendor Information

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
Followers:
10.7k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
23.1k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
3.63k

Other

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Wire
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Czech, Croatian, Danish, Dutch, Finnish, French, Greek, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Turkish, Ukrainian, Arabic, Bengali, Chinese, Indonesian, Japanese, Persian, Swedish, Estonian, Lithuanian, Serbian
Regional Restrictions:
No restrictions.

Other

Who uses Zoho Cliq
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Greek, Portuguese, Italian, French, Chinese, Vietnamese, Russian, Japanese, Spanish, Turkish, Dutch
Regional Restrictions:
No restrictions.
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