Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.
About MongooseIM
We believe that the best Enterprise Instant Messaging Solution is the one built specifically for your client.
With MongooseIM we offer the flexibility of a bespoke in-house built chat system with the ease of use, reliability and scalability of a battle-tested enterprise solution.
MongooseIM is Erlang Solutions’ in-house built, open source messaging platform offers the power of XMPP with the simplicity of REST API. As a standard, MongooseIM offers:
The scalability of Erlang
The flexibility of XMPP
The ease of REST
Full stack and mobile ready messaging
Modern group chat functionality
Push notifications integration with Google’s FCM and Apple
End-to-end encryption support
DevOps friendly monitoring infrastructure
HIPAA compliance for US healthcare applications
Erlang Solutions is a tech consultancy that builds transformative, fault-tolerant solutions for the world’s most ambitious companies. By providing user-focused consultancy and high tech capabilities, Erlang Solutions has built strong and long-lasting relationships with clients including WhatsApp, Klarna, Motorola, PepsiCo, Cisco, Ericsson and Adidas Runtastic to name a few.
About Zoho Cliq
Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve your team's overall productivity and, in turn, impacts the performance of your business positively.
Features
API
Batch Permissions & Access
Chat
Contact Management
Contact Sharing
Document Comparison
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
History/Version Control
Marketing Automation
Multi-User
Notifications
Project Management
Features
API
Batch Permissions & Access
Chat
Contact Management
Contact Sharing
Document Comparison
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
History/Version Control
Marketing Automation
Multi-User
Notifications
Project Management
Features
API
Batch Permissions & Access
Chat
Contact Management
Contact Sharing
Document Comparison
Email Integration
External Integrations
File Sharing
File Transfer
Google Apps Integration
History/Version Control
Marketing Automation
Multi-User
Notifications
Project Management
Summary
Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.
Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.
KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.
Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.
Summary
No key features associated with this application.
Summary
No key features associated with this application.
Pricing
Free
Free
Included in plan:
Messaging and channels
File storage
Meetings with screen share
Remote work
Chat export
Free
Free
Included in plan:
Messaging and channels
File storage
Meetings with screen share
Remote work
Chat export
Standard
$18.00
25 user(s) / month
Included in plan:
Everything in the Free edition +
External channels
Call recording
Custom domain and email
Basic usage reports
Networks (Add on)
Professional
$2.00
1 user(s) / month
Included in plan:
Everything in the Standard edition +
Team management
Task management
Roles and permissions
Module configurations
Live events and room devices
Mobile permissions
Networks (3 free Networks)
Enterprise
$4.00
1 user(s) / month
Included in plan:
Everything in the Professional edition +
Audit history
Advanced usage reports
eDiscovery and DRP
Networks (3 free Networks)
FAQs
What platforms does this service support?
Web-based service. Mobile version is available for Android and iOS.
Does this service offer guides, tutorials and or customer support?
LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.
Who are the main user groups of this service?
LivePerson provides chat and messaging service to businesses of all sizes.
Does this service offer an API?
Yes we are an open platform and provide an API.
What is this service generally used for?
It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.
FAQs
No FAQs associated with this application.
FAQs
What platforms does this service support?
Zoho Cliq is available on the web and on mobile (iOS and Android). Desktop applications for Mac, Windows and Linux are also supported.
What is this service generally used for?
Zoho Cliq is a team communication and collaboration app. It is used for internal communication in an organization. You can chat with your colleagues, make audio/video calls and share files with them.
Does this service offer an API?
Yes
What are some applications this service is commonly used in tandem with?
Zoho Cliq is a communication app that lets you chat with your colleagues and make calls. It is widely used for team communication. You can use Zoho Cliq in tandem with project management tools, email communication tools, file sharing apps and office productivity tools for creating and sharing documents, presentations, spreadsheets, etc.
Does this service offer guides, tutorials and or customer support?
Yes. You can learn more about Zoho Cliq by checking out the documents available in the Help Center. We also conduct product webinars and offer around-the-clock customer support during workdays.
Does this service offer multi-user capability (e.g. teams)?
Yes. You can create channels and groups in Zoho Cliq to collaborate with your teammates.
Who are the main user groups of this service?
Any business organization that requires internal communication software
Does this service integrate with any other apps?
Yes. Zoho Cliq is tightly integrated with other Zoho apps like People, Desk, CRM. It also supports third-party integrations with Google,Trello, Dropbox, Zendesk, Mailchimp and any other service that supports APIs.
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