Compare LivePerson vs Slack vs Contus Fly

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Crozscore:

80%
what is this?
64%
50%

Crozscore:

90%
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88%
72%
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Crozscore:

82%
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100%
38%
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LivePerson screenshot view 3 more Slack screenshot view 2 more Contus Fly screenshot view 1 more

Software Description:

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

Software Description:

Slack is a real-time messaging, archive and conversation search tool. It is designed to make working life simpler and more productive by removing the need for internal email and inefficient file sharing methods.

Slack brings desktop and mobile messaging into one place — with seamless file sharing, conversation syncing, and notification options. It is simple and easy to use. Users can create different conversation groups with customizable privacy settings to ensure just the right people see them.

Slack is optimized as a search tool to ensure every discussion and document is archived, indexed, and available through Slack's search bar. The powerful search and archiving features will help users never lose track of the conversations they need to remember.

Software Description:

Contus Fly, a native solution for developing real-time chat applications. Contus Fly makes use of Ejabberd, the most scalable XMPP server and uses database management systems like Mnesia, MySQL and Cassandra for storing user logins, information and achieving spontaneous read write speed. Push notifications, social integrations, geo location, group chat and a secured system makes Contus Fly a reliable and beneficial IM chat app solution.

Features:

  • Data Visualization
  • Audience Targeting
  • A/B Testing
  • Multi-App
  • Multi-Site
  • Data Export
  • External Integrations
  • Document Comparison
  • History/Version Control
  • Multi-User
  • Lead Management
  • Marketing Automation
  • Dashboard
  • Customer Management
  • Google Apps Integration
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Analytics
  • Chat

Features:

  • API
  • Chat
  • Email Integration
  • File Sharing
  • Notifications
  • Project Management
  • Task Scheduling/Tracking
  • Document Comparison
  • Video
  • Video Courses

Features:

  • API
  • Contact Management
  • Contact Sharing
  • Notifications
  • Multi-User
  • History/Version Control
  • Chat
  • File Sharing
  • File Transfer

Summary:

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

Summary:

  • All team communication in one place: Say goodbye to internal email thanks to Slack’s desktop and mobile messaging, file sharing and notifications functions. Stay up-to-date even on the move.

  • Integrate with services you already use: Slack integrates with dozens of other services including Dropbox, Google Drive, GitHub, Datadog, Asana, Mailchimp etc.

  • Built for search: Archive, index and find conversations, files or links in seconds with Slack’s search functions.

Summary:

  • Real-time chat and instant messaging

  • Native and platform independent

  • Social integrations and scalability

  • Data streaming, Social Internet sharing

  • Push notifications, Audio Chat, Video Chat etc..

  • Broadcast List message

  • Chat Smiley support

FAQs:

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • Under discussion with our BD team

  • Does this service offer guides, tutorials and or customer support?
  • Our contus customer support can help you at anytime.

  • Does this service integrate with any other apps?
  • Yes, of course!

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, group chat is available.

  • What is this service generally used for?
  • Enterprise Communication
    In-app Messaging
    Personal Chat
    Social Chat

  • What platforms does this service support?
  • Native Mobile apps, Android, iOS etc..

Publisher:

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
Followers:
10.6k

Publisher:

Founded:
2009
Based in:
San Francisco
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Slack
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Spanish, French, German, English, Japanese
Regional Restrictions:
No restrictions.

Other:

Who uses Contus Fly
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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