Compare LivePerson vs Sameroom vs Output Messenger

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Crozscore:

80%
what is this?
64%
50%
interest rising

Crozscore:

72%
what is this?
40%
interest rising

Crozscore:

79%
what is this?
100%
31%
interest rising
LivePerson screenshot view 3 more Sameroom screenshot view 1 more Output Messenger screenshot view 3 more

Software Description:

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

Software Description:

Sameroom is a platform that lets you share chatrooms between teams working with different real-time communication platforms, like Slack, HipChat, Campfire, or IRC.

Working in Slack? Now you can talk to people in HipChat. Your whole team on Kato? You can communicate with someone on IRC. You can even connect teams on the same platform, so there is no need to switch teams and no reason to fall-back to email.

Software Description:

Output Messenger is an inter-office, safe and secure communication tool which offers you a variety of environments such as private chat, group chat, chat Rooms and announcement/broadcast messaging. Every message in your network is secured by SSL/TLS. It was developed to suit any networks as LAN, WAN, VPN etc.

Features:

  • Data Visualization
  • Audience Targeting
  • A/B Testing
  • Multi-App
  • Multi-Site
  • Data Export
  • External Integrations
  • Document Comparison
  • History/Version Control
  • Multi-User
  • Lead Management
  • Marketing Automation
  • Dashboard
  • Customer Management
  • Google Apps Integration
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Analytics
  • Chat

Features:

Features:

  • External Integrations
  • Chat
  • Multi-User
  • Notifications
  • Email Integration
  • File Sharing
  • File Transfer
  • Contact Management
  • API

Summary:

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Perpetual license Valid for Life Time

$6.00
1 user(s) / year
Included in plan:
  • Instant Messaging
  • Chat Room
  • File Transfer
  • Acknowledgement Message
  • Video Calls and Conferencing
  • Remote Desktop Sharing
  • Internal Mailing
  • Notes
  • Reminder
  • History Logs
  • OTR (Off-the-Record)
  • Announcements
  • Alert on Status Change
  • Hide User/Group
  • Custom Status with Auto Reply
  • Preset Messages / Escape Messages
  • Multiple Views
  • Smiley and Business icons
  • Mobile App: Instant Messaging
  • Mobile App: File Transfer

FAQs:

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
    • Output Time (Project Time & Task Management Software)
    • Output Desk (Live chat software for website)
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes, free support & software update for one year

  • Does this service offer an API?
  • Yes

  • What is this service generally used for?
    • Internal communication
    • File sharing
    • Video chat
    • Video conference
    • Audio chat
    • Group chat
    • Chat room
    • Remote desktop sharing
    • Screen clipper
  • Does this service integrate with any other apps?
  • Local social network

  • What platforms does this service support?
    • Windows
    • Mac
    • Linux
    • iOS
    • Android
  • Who are the main user groups of this service?
    • Startups
    • Enterprises
    • Collage
    • Corporate office

Publisher:

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
23.6k
Followers:
10.6k

Publisher:

Founded:
2015
Based in:
-
Employees:
2-10
Likes:
Followers:
3.45k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Output Messenger
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
Croatian, Korean, Hindi, Lithuanian, Marathi, English, Arabic, Tibetan, Czech, Catalan, Chinese, Finnish, Swahili
Regional Restrictions:
No restrictions.
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