Compare LivePerson vs JANDI

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Software Description

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

Software Description

  1. Group messaging made for work
    Open up company-wide communication and information sharing with public spaces by department or project team.

  2. Collaborative file management
    Connect with Google Drive and Dropbox to manage files outside of JANDI.

  3. Powerful search for files and messages
    Everything on JANDI is automatically archived and searchable.

  4. Built-in tools for project management
    @mention other members to alert them to important tasks.

  5. Bring all your tools in one place
    Integrate services that you are already using to JANDI with just a few clicks. Receive all calendar reminders, to-do alerts, news feeds, and more on JANDI without going back and forth between apps.

  6. Access all your messages, files, and functions anytime, anywhere
    Work on your own terms with Web, Windows, Mac, iOS, and Android. Stay in perfect sync as you move between desktop and mobile, with everything you do in one place reflected everywhere else.

  7. Manage and monitor activity and policies across your team
    JANDI's intuitive administrative panel allows managers to securely invite and remove employees.

JANDI is catered to the workflow needs and UI/UX preferences of the Asian workforce. We're starting with our flagship messaging (+collaboration) platform to establish an entry-point and gateway into a much broader opportunity to become the go-to provider for employees' workplace needs just as WeChat/LINE/Kakao did for consumers.

Features

  • Data Visualization
  • Audience Targeting
  • A/B Testing
  • Multi-App
  • Multi-Site
  • Data Export
  • External Integrations
  • Document Comparison
  • History/Version Control
  • Multi-User
  • Lead Management
  • Marketing Automation
  • Dashboard
  • Customer Management
  • Google Apps Integration
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Analytics
  • Chat

Features

  • Chat
  • Marketing Automation
  • Project Management
  • Google Apps Integration
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer

Summary

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

Summary

  • Group messaging made for work

Premium

$5.00
1 user(s) / month
Included in plan:
  • 10 GB per Member

Enterprise

$9.00
1 user(s) / month
Included in plan:
  • Unlimited Storage

FAQs

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

FAQs

    No FAQs associated with this application.

Publisher

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
23.6k
Followers:

Publisher

Founded:
-
Based in:
-
Employees:
-
Likes:
473
Followers:

Other

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses JANDI
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Japanese, Chinese, Korean, English
Regional Restrictions:
No
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