Compare LivePerson vs Output Messenger vs It's Alive

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Crozscore:

77%
what is this?
51%
50%
no significant changes

Crozscore:

78%
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100%
30%
interest rising

Crozscore:

76%
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96%
35%
no significant changes
LivePerson screenshot view 3 more Output Messenger screenshot view 3 more It's Alive screenshot

Software Description:

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

Software Description:

Output Messenger is an inter-office, safe and secure communication tool which offers you a variety of environments such as private chat, group chat, chat Rooms and announcement/broadcast messaging. Every message in your network is secured by SSL/TLS. It was developed to suit any networks as LAN, WAN, VPN etc.

Software Description:

It’s Alive is a Bot Creation platform for Facebook Messenger.

We believe every business should be able to use this new way of interacting with their audience and that it should not be limited to people that have coding skills.

Chatbots aren’t just a trend: they are useful tools with functions ranging from being smart assistants or conversation simplifiers to more ambitious creators of engagement opportunities with your community.

At It's Alive, we are deeply committed to enable you to freely create a more intimate experience for your brand and your audience, far from social distraction and information overload.

We are constantly looking forward to improving It’s Alive’s features in order to satisfy your needs and our vision. Do get in touch, we love to chat with real people too!

Features:

  • Data Visualization
  • Audience Targeting
  • A/B Testing
  • Multi-App
  • Multi-Site
  • Data Export
  • External Integrations
  • Document Comparison
  • History/Version Control
  • Multi-User
  • Lead Management
  • Marketing Automation
  • Dashboard
  • Customer Management
  • Google Apps Integration
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Analytics
  • Chat

Features:

  • External Integrations
  • Chat
  • Multi-User
  • Notifications
  • Email Integration
  • File Sharing
  • File Transfer
  • Contact Management
  • API

Features:

Summary:

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Perpetual license Valid for Life Time

$6.00
1 user(s) / year
Included in plan:
  • Instant Messaging
  • Chat Room
  • File Transfer
  • Acknowledgement Message
  • Video Calls and Conferencing
  • Remote Desktop Sharing
  • Internal Mailing
  • Notes
  • Reminder
  • History Logs
  • OTR (Off-the-Record)
  • Announcements
  • Alert on Status Change
  • Hide User/Group
  • Custom Status with Auto Reply
  • Preset Messages / Escape Messages
  • Multiple Views
  • Smiley and Business icons
  • Mobile App: Instant Messaging
  • Mobile App: File Transfer

FAQs:

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

FAQs:

    What are some applications this service is commonly used in tandem with?
    • Output Time (Project Time & Task Management Software)
    • Output Desk (Live chat software for website)
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes, free support & software update for one year

  • Does this service offer an API?
  • Yes

  • What is this service generally used for?
    • Internal communication
    • File sharing
    • Video chat
    • Video conference
    • Audio chat
    • Group chat
    • Chat room
    • Remote desktop sharing
    • Screen clipper
  • Does this service integrate with any other apps?
  • Local social network

  • What platforms does this service support?
    • Windows
    • Mac
    • Linux
    • iOS
    • Android
  • Who are the main user groups of this service?
    • Startups
    • Enterprises
    • Collage
    • Corporate office

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
23.7k
Followers:
10.5k

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Output Messenger
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
English, Arabic, Catalan, Czech, Tibetan, Croatian, Finnish, Hindi, Lithuanian, Korean, Marathi, Swahili, Chinese
Regional Restrictions:
No restrictions.

Other:

Who uses It's Alive
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, Spanish
Regional Restrictions:
No restrictions.
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