Compare LivePerson vs Bopup Messenger vs ChatGrape

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Crozscore:

80%
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64%
50%
interest rising

Crozscore:

64%
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34%
interest falling

Crozscore:

60%
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37%
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Software Description:

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

Software Description:

Bopup Messenger is a instant messenger designed for business use that helps companies in any sphere to organize and improve their IM and real-time communications over LANs, WANs and large networks including connections over Internet. It works within an IM server and provides encryption of personal instant messages and group file transfers. That makes private conversations and user collaboration more safe and secure.

The messenger offers a great functionality on sending and receiving instant messages with formatting font and color, insertion of URLs, links and emotions (smileys) into the text of messages. Since the communication is organized via a central communication server then an offline messaging and document exchange are provided. Bopup Messenger sends messages and files even a recipient is not available and receives stored offline data from the communications server. New versions are automatically downloaded and installed from the instant messaging server so there are no needs to handle installations and deploy updates manually on user workstations. This IM client has a built-in branding support that shows a company logo uploaded on the server in the messenger interface.

Since Bopup Messenger is intended for use in organizations and business environments it offers various authentication methods to secure connections and to login to the IM network. For small networks the Simple or Login/Password authorization can be chosen but for large networks based on a Windows Domain architecture the Windows Authentication mode is more preferred. The messenger also supports Terminal Server and Citrix so multiple instances can be run on the same server/computer.

Many options allow to tune and set up the program for the best way. Bopup Messenger can be also distributed and installed with a set of non-modified settings. MSI installation package for deployment via GPO (Active Directory) is also available for download. A client for Android platform is also available.

Software Description:

ChatGrape is a business chat application that allows you to enhance the communication between members of your team.

Thanks to deep service integrations and a powerful auto-complete feature we allow you to access all the data coming from your external services by hitting the hashtag button.

It has never been simpler and faster to communicate!

Features:

  • Data Visualization
  • Audience Targeting
  • A/B Testing
  • Multi-App
  • Multi-Site
  • Data Export
  • External Integrations
  • Document Comparison
  • History/Version Control
  • Multi-User
  • Lead Management
  • Marketing Automation
  • Dashboard
  • Customer Management
  • Google Apps Integration
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Analytics
  • Chat

Features:

  • Chat
  • Project Management
  • Multi-User
  • Notifications
  • File Transfer

Features:

Summary:

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

Summary:

  • Exchange encrypted messages over office LAN, corporate network and Internet.

  • Sends and receives both personal, group messages and files securely and safely.

  • LAN chat messenger for real-time messaging over local network, VPN or Internet.

  • Replace serverless LAN messengers with secure and fully managed client/server IM.

Summary:

  • A beautiful and intuitive UI: thanks to a strong focus put on design ChatGrape is a delight to use every day.

  • Unified communication: all your teams can communicate in one place.

  • Auto-complete: get access to all your external data right as you type, and save a heck of a lot of time!

Default

$9.00
1 user(s) / year
Included in plan:
  • One-time fee, lifetime license. Volume discounts are available.

FAQs:

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • The messenger supports Terminal Server and Citrix environment so the software can be used by several users simultaneously on the same computer. In addition to this, and according to the server settings, the messenger app can be run using same user credentials on different devices and workstations (concurrent sessions for same user ID).

  • What platforms does this service support?
  • The server-side application runs on Windows PC platform and require MS SQL Server software (can be used and installed as built-in part). The client apps are available for desktop and Android devices.

  • Does this service offer guides, tutorials and or customer support?
  • Technical support is free for lifetime period and is offered via e-mail and Live Chat form on vendor's website.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
23.6k
Followers:
10.6k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2014
Based in:
-
Employees:
11-50
Likes:
Followers:

Other:

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Bopup Messenger
  • Personal
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • Android
Languages:
Spanish, Dutch, Russian, Italian, English, French, German
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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