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About LivePerson

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

About MongooseIM

We believe that the best Enterprise Instant Messaging Solution is the one built specifically for your client.
With MongooseIM we offer the flexibility of a bespoke in-house built chat system with the ease of use, reliability and scalability of a battle-tested enterprise solution.

MongooseIM is Erlang Solutions’ in-house built, open source messaging platform offers the power of XMPP with the simplicity of REST API. As a standard, MongooseIM offers:

  • The scalability of Erlang
  • The flexibility of XMPP
  • The ease of REST
  • Full stack and mobile ready messaging
  • Modern group chat functionality
  • Push notifications integration with Google’s FCM and Apple
  • End-to-end encryption support
  • DevOps friendly monitoring infrastructure
  • HIPAA compliance for US healthcare applications

Erlang Solutions is a tech consultancy that builds transformative, fault-tolerant solutions for the world’s most ambitious companies. By providing user-focused consultancy and high tech capabilities, Erlang Solutions has built strong and long-lasting relationships with clients including WhatsApp, Klarna, Motorola, PepsiCo, Cisco, Ericsson and Adidas Runtastic to name a few.

About Botnation AI

Botnation AI is a no code self service platform to create your chatbot for your Facebook Messenger, website or WhatsApp pages. You don't need to have any coding skills !
A chatbot answers automatically to 80% of your clients or prospects' most recurring questions. If not, it collects people's contacts so as you can reach them out ! Or, the chatbot transfers the conversation to a human being. Botnation is free to use until your chatbot is live, which means you work on your chatbot for free, with a full access to every feature. When you're ready, you publish the chatbot and you choose an offer based on your traffic !

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Summary

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Discover

Free
Included in plan:
  • Chatbot construction
  • Chatbot enabled

Expert

$34.00
1000 users per month
Included in plan:
  • Chatbot construction
  • Chatbots enabled

Elite

$59.00
2000 users per month
Included in plan:
  • Chatbot construction
  • Chatbot enabled

Enterprise


1 user(s) / month
Included in plan:
  • 14% savings
  • Possibility to remove "Powered by Botnation AI"
  • Priority on Customer support

FAQs

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes, we offer a customer support through a live chat on extended hours, a help center (with how to and tutorials) and webinars, even on the free mode.

  • Does this service offer multi-user capability (e.g. teams)?
  • If any doubt, please contact us !

  • Does this service offer an API?
  • Yes it does.

  • Does this service integrate with any other apps?
  • Yes as Botnation has an API you can connect to any other API.

  • What is this service generally used for?
  • Chatbots are used for customer support, FAQ or lead collecting purposes but it can also be used for creative purposes.

  • What are some applications this service is commonly used in tandem with?
  • It's used in tandem with Facebook Messenger, WhatsApp and/or your website.

  • What platforms does this service support?
  • Botnation connects to Facebook Messenger and WhatsApp's API. It also generated a JS code that you can embark on any website or app supporting JS.

  • Who are the main user groups of this service?
  • Anyone can create a chatbot with Botnation, it's a no code platform.

Vendor Information

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
Followers:
10.7k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.27k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.56k

Other

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses MongooseIM
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Botnation AI
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
French, English
Regional Restrictions:
No restrictions.
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