Compare LivePerson vs Bopup Messenger vs Chatwee

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Crozscore:

80%
what is this?
64%
50%
no significant changes

Crozscore:

62%
what is this?
33%
interest falling

Crozscore:

77%
what is this?
60%
41%
interest rising
LivePerson screenshot view 3 more Bopup Messenger screenshot view 5 more Chatwee screenshot view 3 more

Software Description:

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

Software Description:

Bopup Messenger is a instant messenger designed for business use that helps companies in any sphere to organize and improve their IM and real-time communications over LANs, WANs and large networks including connections over Internet. It works within an IM server and provides encryption of personal instant messages and group file transfers. That makes private conversations and user collaboration more safe and secure.

The messenger offers a great functionality on sending and receiving instant messages with formatting font and color, insertion of URLs, links and emotions (smileys) into the text of messages. Since the communication is organized via a central communication server then an offline messaging and document exchange are provided. Bopup Messenger sends messages and files even a recipient is not available and receives stored offline data from the communications server. New versions are automatically downloaded and installed from the instant messaging server so there are no needs to handle installations and deploy updates manually on user workstations. This IM client has a built-in branding support that shows a company logo uploaded on the server in the messenger interface.

Since Bopup Messenger is intended for use in organizations and business environments it offers various authentication methods to secure connections and to login to the IM network. For small networks the Simple or Login/Password authorization can be chosen but for large networks based on a Windows Domain architecture the Windows Authentication mode is more preferred. The messenger also supports Terminal Server and Citrix so multiple instances can be run on the same server/computer.

Many options allow to tune and set up the program for the best way. Bopup Messenger can be also distributed and installed with a set of non-modified settings. MSI installation package for deployment via GPO (Active Directory) is also available for download. A client for Android platform is also available.

Software Description:

Chatwee is a live chat app facilitating real-time interaction between members of online communities via private, public and Messenger-style group conversations. It offers an extensive set of features, advanced customization options, and comes with a Free-forever plan, if it suits you. Effortless installation will get you going in minutes. Add a dynamic, socially-oriented element to your site today!

Features:

  • Data Visualization
  • Audience Targeting
  • A/B Testing
  • Multi-App
  • Multi-Site
  • Data Export
  • External Integrations
  • Document Comparison
  • History/Version Control
  • Multi-User
  • Lead Management
  • Marketing Automation
  • Dashboard
  • Customer Management
  • Google Apps Integration
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Analytics
  • Chat

Features:

  • Chat
  • Project Management
  • Multi-User
  • Notifications
  • File Transfer

Features:

  • Dashboard
  • Project Management
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Audience Targeting
  • Chat

Summary:

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

Summary:

  • Exchange encrypted messages over office LAN, corporate network and Internet.

  • Sends and receives both personal, group messages and files securely and safely.

  • LAN chat messenger for real-time messaging over local network, VPN or Internet.

  • Replace serverless LAN messengers with secure and fully managed client/server IM.

Summary:

  • Neat, non-distractive design.

  • Extensive customization options.

  • Multiple chat rooms.

  • Messenger-style group conversations.

  • Private chats.

  • Offline messaging.

  • Rich media messages (clickable links, photos and gifs, emoji).

  • Multiple log in methods.

  • Cross-tab synchronization.

  • Powerful moderation options.

Default

$9.00
1 user(s) / year
Included in plan:
  • One-time fee, lifetime license. Volume discounts are available.

Free

Free
Included in plan:
  • 5 simultaneous users
  • 1 chat room
  • 14-day message history

Standard

$9.90
1 user(s) / month
Included in plan:
  • 50 simultaneous users
  • 3 chat rooms
  • group chats
  • 2 moderators
  • Single Sign-on
  • unlimited message history

Pro

$29.00
1 user(s) / month
Included in plan:
  • 250 simultaneous users
  • 12 chat rooms
  • group chats
  • 9 moderators
  • Single Sign-on
  • unlimited chat history

FAQs:

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • The messenger supports Terminal Server and Citrix environment so the software can be used by several users simultaneously on the same computer. In addition to this, and according to the server settings, the messenger app can be run using same user credentials on different devices and workstations (concurrent sessions for same user ID).

  • What platforms does this service support?
  • The server-side application runs on Windows PC platform and require MS SQL Server software (can be used and installed as built-in part). The client apps are available for desktop and Android devices.

  • Does this service offer guides, tutorials and or customer support?
  • Technical support is free for lifetime period and is offered via e-mail and Live Chat form on vendor's website.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Chatwee allows multiple users to chat at the same time, the exact number depending on the plan being used.

  • Does this service offer guides, tutorials and or customer support?
  • Chatwee indeed offers installation tutorials, videos, free downloads and customer support.

  • Who are the main user groups of this service?
  • Chatwee is mainly used by websites centered around online communities. For example, gaming and live-streaming sites, entertainment sites, news-providing sites, education-related sites, finance, dating and consulting sites, etc.

  • Does this service offer an API?
  • Yes, Chatwee offers API for the purpose of implementing one of its features, which is Single Sign-on. SSO allows users who have logged in to their site accounts to automatically pop up in the chat as well.

  • What is this service generally used for?
  • Essentially, Chatwee is used by website owners to facilitate real time communication between visitors, as well as to boost traffic and user engagement.

  • Does this service integrate with any other apps?
  • Chatwee integrates with many popular CMS and forum platforms, including WordPress, Simple Machines Forum, Joomla!, Drupal, MyBB, BuddyPress, Oxwall, phpBB, WIX and others.

Publisher:

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Poland
Employees:
-
Likes:
Followers:

Other:

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Bopup Messenger
  • Personal
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • Android
Languages:
Italian, Dutch, German, Russian, Spanish, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Chatwee
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Arabic, Bengali, Czech, Danish, German, Greek, English, Persian, Finnish, French, Hebrew, Hindi, Croatian, Armenian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Telugu, Thai, Turkish, Vietnamese, Chinese, Bulgarian
Regional Restrictions:
No restrictions.
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