Compare LiveHelpNow vs GetSiteControl vs Intercom

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Crozscore:

93%
what is this?
96%
45%
interest rising

Crozscore:

86%
what is this?
97%
46%
no significant changes

Crozscore:

86%
what is this?
83%
53%
interest rising
LiveHelpNow screenshot view 5 more GetSiteControl screenshot view 3 more Intercom screenshot view 2 more

Software Description:

LiveHelpNow is a customer chat, support, and helpdesk platform, that gives full insight into consumer habits, watching their information and social media feeds.

Users can gain customer feedback by monitoring website visits and consequently tailor its own targeted ads and promotions. It features live chat, email-ticketing, and callback management.

This software is widely used by businesses across various industries, mainly smaller and mid-sized. There is also comprehensive self-service offered, as well as knowledgebase management tools.

Software Description:

Essential tools for website owners and bloggers - opt-in forms, online surveys, live chats, contact forms, website notifications, follow and share social widgets - easily managed from a single dashboard.

7 types of widgets:

Surveys, Live Chats, Contact Forms, Promo Notifications, Opt-In Forms, Follow Buttons, Share Buttons

Easy to install on any website:

WordPress, Blogger, Tumblr, Weebly, Shopify, Jimdo, Squarespace, Joomla, Bigcommerce, Volusion, 3dcart, Webydo, Rainmaker

Flexible behavior settings:

Exit-Intent Popups, Scroll-Triggered Popups, Timed Popups

Third-party integrations:

MailChimp, Infusionsoft, AWeber, GetResponse, Constant Contact, Campaign Monitor, ActiveCampaign, MailerLite, Mad Mimi, iContact, ConvertKit, VerticalResponse, Mailjet, Drip, EasySendy, Zapier, Slack

Software Description:

Intercom makes customer communication simple.

More than 4,000 web and mobile businesses use Intercom to see and talk to their customers. They send targeted email and in-app messages, triggered by time or behavior.

Intercom shows you who is using your product and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

Features:

  • Multi-User
  • Scheduling
  • Chat
  • Google Apps Integration
  • Dashboard
  • Customer Management
  • Notifications
  • Lead Management
  • Contact Management
  • External Integrations
  • API
  • Data Export
  • Data Import
  • Call Tracking

Features:

  • Multi-User
  • Chat
  • Data Export
  • Scheduling
  • Dashboard
  • Notifications
  • Email Integration
  • External Integrations
  • API
  • Audience Targeting

Features:

  • CRM Integration
  • Contact Sharing
  • Audience Targeting
  • Third-Party Plugins/Add-Ons
  • Contact Management
  • Dashboard
  • Notifications
  • Lead Management
  • Marketing Automation
  • API
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Email Integration
  • Data Export
  • Data Import
  • A/B Testing
  • Multi-Account
  • Multi-User
  • Password & Access Management
  • Chat

Summary:

  • Realtime Visitor Monitoring

  • Visitor Action Triggers

  • Social Insights

  • Custom Information Feed

  • Hot Leads & Customer Lists

  • Create Promotional Ads

  • Record Call Logs

  • Capture Call Back Requests

  • Full Email & Ticket Management

  • Create Customizable Surveys

Summary:

  • Visitor engagement tools for website owners

  • Customizable forms, surveys, lead forms and contact forms

Summary:

  • Audience segmentation

  • Real-time performance monitoring

  • Intercom app for iOS

  • Message tagging & team assigning

  • Customer user profiles

  • Personalized reply templates

Subscription

$21.00
1 user(s) / month
Included in plan:
  • Live Chat

Subscription

$42.00
1 user(s) / month
Included in plan:
  • Live Chat
  • Email-Ticket Management

Subscription

$44.10
1 user(s) / month
Included in plan:
  • Live Chat
  • Email-Ticket Management
  • Knowledge Base

Subscription

$50.40
1 user(s) / month
Included in plan:
  • Live Chat
  • Email-Ticket Management
  • Knowledge Base
  • Call Management

Free

Free
Included in plan:
  • 7 widget types
  • Custom colors
  • Frequency settings
  • Scheduling
  • Real-time statistics
  • Mobile responsive widgets

Plus

$10.00
1 user(s) / month
Included in plan:
  • Managing multiple sites
  • Integrations
  • Custom images
  • Targeting
  • Start triggers
  • Exit popups
  • A/B testing
  • Survey logic and branching
  • Autoresponder

Pro

$20.00
1 user(s) / month
Included in plan:
  • Managing multiple users
  • User access rights
  • Branding removal

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • LiveHelpNow provides Eventing API.

  • Who are the main user groups of this service?
  • Main users of this service are small and medium-sized businesses.

  • What is this service generally used for?
  • It is used as help desk and live chat software.

  • Does this service integrate with any other apps?
  • Integrations available: Agile CRM, Capsule, GetResponse, Help Desk Migration, WordPress, Drupal, Joomla, Magento, Twitter, PrestaShop, cs.cart, MailChimp, HubSpot, SalesForce, PipelineDeals, pipedrive, JangoMail, ZenDesk, JoinMe, NutShell, freshdesk.

  • What platforms does this service support?
  • Windows, Mac OS, Web-Based, Android and iOS mobile apps.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Knowledge Base, Online Support, Phone Support.

FAQs:

    Does this service offer an API?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Comprehensive Help section
    Free technical support

  • Who are the main user groups of this service?
  • Website owners and bloggers

  • Does this service offer multi-user capability (e.g. teams)?
  • Multiple users
    Access rights

  • Does this service integrate with any other apps?
  • MailChimp, Infusionsoft, AWeber, GetResponse, Constant Contact, Campaign Monitor, ActiveCampaign, MailerLite, Mad Mimi, iContact, ConvertKit, VerticalResponse, Mailjet, Drip, EasySendy, Zapier, Slack

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
Willow Grove
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
5.57k
Followers:

Publisher:

Founded:
2011
Based in:
San Francisco
Employees:
51-200
Likes:
30.9k
Followers:

Other:

Who uses LiveHelpNow
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses GetSiteControl
  • Personal
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Intercom
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Mongolian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Turkish, Vietnamese
Regional Restrictions:
No restrictions.
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