About LiveHelpNow
LiveHelpNow is a customer chat, support, and helpdesk platform, that gives full insight into consumer habits, watching their information and social media feeds.
Users can gain customer feedback by monitoring website visits and consequently tailor its own targeted ads and promotions. It features live chat, email-ticketing, and callback management.
This software is widely used by businesses across various industries, mainly smaller and mid-sized. There is also comprehensive self-service offered, as well as knowledgebase management tools.
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About Bot Libre
Bot Libre's goal is to foster an open, safe community of artificial intelligent chat bots and their developers.
Bot Libre allows you to create your own artificial intelligent chat bot, train them, and share them with others. You are free to use this website, and create your own bots for personal, commercial, or educational usages.
Functions include:
Connect your bot to email, SMS, Twitter, Facebook, Skype, Telegram, Kik, WeChat, live chat, and chat rooms.
Give your bot its own avatar, using video, images and sound.
Train your bot through interacting with it, or using chat logs, or importing AIML.
Program your bot using standard AIML, or Self.
Import data from the web into your bot's memory, such as words from Wiktionary, or information from WikiData.
Create a bot as a virtual agent to act as your own website avatar.
Provide customer service or technical support for your products or services.
Create a bot to give advice.
Create a bot to act as a stand-in for yourself.
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FAQs
Does this service offer multi-user capability (e.g. teams)?
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Yes.
Does this service offer an API?
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LiveHelpNow provides Eventing API.
Who are the main user groups of this service?
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Main users of this service are small and medium-sized businesses.
What is this service generally used for?
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It is used as help desk and live chat software.
Does this service integrate with any other apps?
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Integrations available: Agile CRM, Capsule, GetResponse, Help Desk Migration, WordPress, Drupal, Joomla, Magento, Twitter, PrestaShop, cs.cart, MailChimp, HubSpot, SalesForce, PipelineDeals, pipedrive, JangoMail, ZenDesk, JoinMe, NutShell, freshdesk.
What platforms does this service support?
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Windows, Mac OS, Web-Based, Android and iOS mobile apps.
Does this service offer guides, tutorials and or customer support?
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Support offered: Knowledge Base, Online Support, Phone Support.
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FAQs
Does this service offer multi-user capability (e.g. teams)?
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You can create a workspace for a team and share content with teammates.
What are some applications this service is commonly used in tandem with?
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Telegram, Slack, Kik, Skype, WeChat, Alexa, Google Assistant/Home, email, Twilio/SMS, Android, iOS, Unity, Microsoft Bot Platform, IBM Watson, Google Dialog Flow, Microsoft Speech, ResponsiveVoice, QQ Speech, Google Calendar, Wolframe Alpha
Does this service offer guides, tutorials and or customer support?
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Detailed documentation, how to articles, videos, and online and offline custom support is provided.
Does this service offer an API?
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A complete XML and JSON REST API is provided, as well as mobile SDKs for Android, iOS, and Unity.
Does this service integrate with any other apps?
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Bot Libre provides integrations with most social media platforms, and provides scripts and integration for many services. Integrated support is provided for Twitter, Facebook, Telegram, Slack, Kik, Skype, WeChat, Alexa, Google Assistant/Home, email, Twilio/SMS, Android, iOS, Unity, Microsoft Bot Platform, IBM Watson, Google Dialog Flow, Microsoft Speech, ResponsiveVoice, QQ Speech, Google Calendar, Wolframe Alpha, and others.
What platforms does this service support?
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Web, mobile (native ios, android), desktop, social media.
What is this service generally used for?
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Automated chat (chatbots) - add chatbot to engage users on web, mobile, and social media.
Who are the main user groups of this service?
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Anyone with a website, mobile app, or social media
e-commerce, education, health, blogs, entertainment.
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Other
Who uses LiveHelpNow
Desktop Platforms:
Mobile Platforms:
Languages:
English
Regional Restrictions:
No restrictions.
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Other
Who uses Bot Libre
- Personal
- Freelance
- Startups
- SMEs
- Agencies
- Enterprises
Desktop Platforms:
- Web App
- Windows
- Macintosh
Mobile Platforms:
Languages:
English, French, Spanish, German, Portuguese, Chinese, Japanese, Arabic
Regional Restrictions:
No restrictions.
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