Compare LiveChat vs Free Call

LiveChat Customer Chat (27)	Free Call Support & Helpdesk (3)
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Crozscore: 90% what is this? User Happiness 89% Press Buzz 53% User Trend interest rising	Crozscore: 79% what is this? User Happiness 89% Press Buzz 24% User Trend interest rising
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Software Description: LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website. In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time. LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.	Software Description: With Free Call, your visitors can phone or message you in a click. It’s a great way to boost your service, sales and more, and keep customers happy. Receive visitor calls straight to your existing cell or phone Let your site visitors get in touch with you by phone or message Use call recording so you never miss a thing
Features: Chat Dashboard Customer Management External Integrations Batch Permissions & Access Multi-User Notifications Google Apps Integration Lead Management Data Export Data Import Email Integration API Lead Scoring Third-Party Plugins/Add-Ons Scheduling File Sharing 2-Factor Authentication	Features: Chat Customer Management Dashboard External Integrations Notifications Contact Management Data Visualization Multi-User Google Apps Integration Third-Party Plugins/Add-Ons
Summary: Tickets: Keeps the communication going and handles cases via tickets. Customization: Fine-tuning of the look and developing user's brand awareness. Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives. File-sharing: Sharing files with website visitors over chat. Reports: Data gathered by LiveChat is available in easy to read statistics and graphs. Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.	Summary: Your Customers call you for free boost your service, sales and more Support customers anywhere, anytime, on your mobile & landline phone Increase Sales Free Call from any country in the world Ticketing and messageing system
Pricing: Starting from: $16.00/month Credit card required: N/A LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 4 plans to choose from: Starter - $16/seat/month Team - $33/seat/month Business - $50/seat/month Enterprise - $149/seat/month	FREE Free Included in plan: 30 minutes talk time Offline Messages Working Hours GPS caller location on the map SMALL BUSSINES $10.00 1 user(s) / month Included in plan: 60 minutes talk time Offline Messages Working Hours GPS caller location on the map Phone Hyperlink
FAQs: What are some applications this service is commonly used in tandem with? It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics. Does this service offer guides, tutorials and or customer support? Support is provided 24/7/365 via live chat, email, phone, knowledge base. Who are the main user groups of this service? Sales and support teams in industries of all sizes. What platforms does this service support? LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android. Does this service offer an API? LiveChat is available for custom integrations over REST-based API. Does this service integrate with any other apps? It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available. What is this service generally used for? LiveChat is generally used as a real-time chat tool for customer services and online sales.	FAQs: No FAQs associated with this application.
Publisher: Founded: - Based in: Wroclaw Employees: - Likes: Followers:	Publisher: Founded: - Based in: - Employees: - Likes: Followers:
Other: Who uses LiveChat Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese Regional Restrictions: No restrictions.	Other: Who uses Free Call Personal Freelance Startups SMEs Agencies Languages: Spanish, English, Bulgarian, Russian Regional Restrictions: No restrictions.