Compare LiveChat vs Free Call

LiveChat 684 ratings Customer Chat	Free Call 6 ratings Support & Helpdesk
View Listing	View Listing
Crozscore 90% what is this? User Happiness: 89% Press Buzz: 60% User Trend: interest rising	Crozscore 74% what is this? User Happiness: 63% Press Buzz: 29% User Trend: interest falling
view 3 more	view 2 more
About LiveChat LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website. In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time. LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.	About Free Call With Free Call, your visitors can phone or message you in a click. It’s a great way to boost your service, sales and more, and keep customers happy. Receive visitor calls straight to your existing cell or phone Let your site visitors get in touch with you by phone or message Use call recording so you never miss a thing
Features API Batch Permissions & Access Chat Contact Management Customer Management Dashboard Data Export Data Import Email Integration External Integrations Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Click-to-Dial	Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum
Summary Tickets: Keeps the communication going and handles cases via tickets. Customization: Fine-tuning of the look and developing user's brand awareness. Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives. File-sharing: Sharing files with website visitors over chat. Reports: Data gathered by LiveChat is available in easy to read statistics and graphs. Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.	Summary Your Customers call you for free boost your service, sales and more Support customers anywhere, anytime, on your mobile & landline phone Increase Sales Free Call from any country in the world Ticketing and messageing system
Pricing Starting from: $16.00/month Credit card required: N/A LiveChat is offered as SaaS, and comes with a 14-day free trial. There are 4 plans to choose from: Starter - $16/seat/month Team - $33/seat/month Business - $50/seat/month Enterprise - $149/seat/month	Pricing FREE Free Included in plan: 30 minutes talk time Offline Messages Working Hours GPS caller location on the map SMALL BUSSINES $10.00 1 user(s) / month Included in plan: 60 minutes talk time Offline Messages Working Hours GPS caller location on the map Phone Hyperlink
FAQs What are some applications this service is commonly used in tandem with? It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics. Does this service offer guides, tutorials and or customer support? Support is provided 24/7/365 via live chat, email, phone, knowledge base. Who are the main user groups of this service? Sales and support teams in industries of all sizes. What platforms does this service support? LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android. Does this service offer an API? LiveChat is available for custom integrations over REST-based API. Does this service integrate with any other apps? It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available. What is this service generally used for? LiveChat is generally used as a real-time chat tool for customer services and online sales.	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: Wroclaw Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses LiveChat Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese Regional Restrictions: No restrictions.	Other Who uses Free Call Personal Freelance Startups SMEs Agencies Languages: English, Spanish, Bulgarian, Russian Regional Restrictions: No restrictions.