Compare LiveAgent vs Twproject vs Teamleader

LiveAgent 1392 Support & Helpdesk	Twproject 18 Project Management	Teamleader 36 CRM
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Crozscore 90% what is this? User Happiness: 90% Press Buzz: 48% User Trend: interest rising	Crozscore 87% what is this? User Happiness: 90% Press Buzz: 47% User Trend: interest rising	Crozscore 85% what is this? User Happiness: 83% Press Buzz: 43% User Trend: interest falling
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About LiveAgent LiveAgent help desk is the ultimate solution for providing excellent customer support. Equipped with 175+ support features, you'll be able to link every support channel. LiveAgent is available in 39 languages and both as SaaS license or a self-hosted license (installed on your own server). Server infrastructure is located in USA, UK and Japan to ensure Millenium Falcon like speed responses and to support local law regulations (for EU in particular).	About Twproject Twproject is a proven, reliable and friendly project management software, full-featured and easy-to-use. Twproject’s flexibility makes it a great choice both for SMB project management and enterprise project management. Traditional project management tools put the burden of keeping projects data up to date, keeping teams involved and tracking project progress on the managers’ shoulders. Twproject is a web based project management solution that minimizes the effort of administrative tasks and lets you focus on what’s really important for your company to grow. Online collaboration brought to you by Twproject makes your data easier to collect and tracking task progress will become easier too. Twproject is a project management software solution with a built-in interactive Gantt chart that visualizes your plans and allows you to easily update them in real time, adding assignments and dependencies also with delay. Taking advantage of Twproject’s project planning tools, not only you get effective time recording software at your service, but also easier and quicker project tracking. Twproject is business management software that combines the functionality of project planning, time tracking software, bug tracking software, task management and document management software in one software only.	About Teamleader Teamleader enables small and medium sized businesses to organise their business, build better relationships and collaborate with their team in a single tool. A simple interface and a variety of integrations allow your business to stay efficient, optimize workflow and work smarter.
Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features API Batch Permissions & Access Budgeting Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Expense Tracking External Integrations Gantt Charts Multi-User Notifications Scheduling Task Scheduling/Tracking Third-Party Plugins/Add-Ons Travel Management Time Management Resource Management Collaboration Support	Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation Pipeline Management
Summary Multichannel support (Email, Voice, LiveChat, FB and Twitter) Intelligent Spam Filter Live Chat Knowledge Base Analytics Ticketing system Suggestions Mobile ready Departments, Tags and Filters Automatic Ticket Distribution & Service-level Agreement (SLA)	Summary No key features associated with this application.	Summary Teamleader unifies CRM, project planning and invoicing in a simple and intelligent tool Build better relationships Organize your business Collaborate with your team Keep your workflow simple Focus on your business, not you administration Be professional Create invoices in 3 clicks Keep track of your contacts
Pricing Free Account Free Included in plan: Live Chat Ticketing E-mail support Call Center Knowledge Base Unlimited Agents TICKET $15.00 1 user(s) / month Included in plan: Ticketing Contact forms Forum & Knowledge base iPhone/Android app TICKET+CHAT $29.00 1 user(s) / month Included in plan: Ticketing Contact forms Forum & Knowledge base iPhone/Android app Live Chat Real-time visitors monitoring Chat invitations Feedback management All-Inclusive $49.00 1 user(s) / month Included in plan: Ticketing Contact forms Forum & Knowledge base iPhone/Android app Live Chat Real-time visitors monitoring Chat invitations Feedback management E-mail support Facebook & Twitter Cloud call center Call center support Gamification Branding free		Pricing CRM $25.00 2 user(s) / month Included in plan: 14 day free demo Support Integration with Office 365 VoIP integration 35GB file storage Daily back-ups Integration with Google Apps API & Webhooks Free updates Integration with iCloud CRM+invoicing $50.00 2 user(s) / month Included in plan: 14 day free demo support integration with office 365 VoIP integration 35GB file storage daily back-ups integration with Google apps API & Webhooks Free updates integration with iCloud CRM & Offers Time tracking Lead Management Calendar Management CRM+invoicing+project management $100.00 2 user(s) / month Included in plan: 14 days free demo 35GB file storage integration with iCloud integration with office 365 free updates API & Webhooks support VoIP integration daily back-ups integration with Google Apps CRM & Offers Time Tracking Lead Management Calendar Management CRM+invoicing+project management+ticketing $150.00 2 user(s) / month Included in plan: 14 days free demo 35GB file storage integration with iCloud integration with office 365 free updates API & Webhooks support VoIP integration daily back-ups integration with Google apps CRM & Offers Time Tracking Lead Management Calendar Management Per Extra user $10.00 1 user(s) / month Included in plan: one extra user
FAQs What platforms does this service support? Browser App, Mobile Apps: Android, iOS Does this service offer guides, tutorials and or customer support? Yes, available on our website. Does this service offer multi-user capability (e.g. teams)? Yes. Does this service integrate with any other apps? Zapier; Facebook; Twitter; AWeber; GetResponse; Mailchimp; 2Checkout; Braintree; Magento; Opencart; Prestashop; 3DCart; Shopify; CS-Cart; BigCommerce; Actinic; Fortune 3; Volusion; Core Commerce; X-Cart; Adobe Business Catalyst; Wordpress; Joomla; Drupal; Weebly; Adobe Business Catalyst; Wix; GoDaddy; Squarespace; Web.com; Expression Engine; Highrise; Nicereply; ProjectManager What is this service generally used for? High-quality customer service (live chat, emails, call center, support portal, knowledge base, Facebook, Twitter). Improve satisfaction rates and strike more deals. Does this service offer an API? Yes, find the complete API reference on our website.	FAQs No FAQs associated with this application.	FAQs Does this service integrate with any other apps? Yes, we integrate with more then 150 other apps. Bookkeeping: Exact, Datev, Octopus, Twinfield, Yuki, CODA, Unpaid, E-Invoice (UBL), WInbooks, Bilendo, Billit, SageOne Calendar: Office 365 Calendar, Google Calendar, Apple iCloud Calendar, Exchange Calendar, Kerio Connect, Google Resources, Lobbipad Chat: Slaask, Hivemind, Slack Contact sync: LinkedIn, Google Contacts, noCRM.io, RingCentral, Teamwork Projects, BombBomb, Robly, Teamleader, Office 365 Contacts, Zendesk, FinFolio, Constant Contact, Fastbill, Benchmark, EzTexting, Hubspot, Clio, Recurly, ActiveDEMAND, Bexio, Prospect.io, TractionNext, myphoner, Intercom, Salesforce Pardot, Odoo, Salesforce Desk, Teamwork Desk, MailUp, Easybill, Emma, Woodpecker, SageLive, Magento, ConnectWise Manage, Trello, iCloud, Chargebee, Infusionsoft, Dotloop, GetResponse, SharpSpring, Podio, Sellf, Help Scout, ONTRAPORT, Aircall, Direct Mail for Mac, ActiveCampaign, PersistIQ, Xero, Flexmail, Dotmailer, Drip, Quickbooks, MailerLite, Kustomer, Marketo, Groove, Shopify, Freshbooks Dashboard: Wizer, Invantive Control, Cumul.io, Invantive Query Tool Email marketing: MailChimp, Campaign Monitor, Laposta, Incantive Composition, MailUp, Mailjet, MailPlus Email tracking: Office 365 Outlook, Gmail, Outlook 2013, IMAP Export: Datev Export, Invantive Composition, Google Sheets, Billit, Invantive Query Tool, Wuunder File Management: Dropbox, Google Drive Financial Data: Trends Top, CODA, Invantive Control, CompanyView, E-invoice (UBL), Bilendo Payment: Mollie, Stripe, Bancontact, Bitcoin, Sofort, Visa, PayPal, Mastercard, iDEAL, Cartes Bancaires, KBC, CartaSi, American Express, Belfius, Unpaid Social: LinkedIn Time Tracking: Google Chrome, Simple Simon VoIP: Twilio, Voipplay, Go Integrator, Voys integratie, Xelion VoIP, 3CX Web2Lead: JotForm, Wufoo, Custom Form, Formstack, Unbounce, Story Chief, Sitemanager Does this service offer guides, tutorials and or customer support? We have a Support page where you can find the following: - Product Knowledge base: Use the tips and tricks in our product manual to fully benefit from Teamleader Video Tutorials: Missed a live Webinar? Watch our video tutorials Billing & Invoices: Questions or remarks about your received invoice? Start-ups: Would you like to use Teamleader as a start-up? Discover our special start-up program. Upgrades: Want to add extra users or product modules to your account? Request an upgrade! Partners: Ready to spread the Teamleader love? Learn more about our partner program. Status Page: Stay up-to-date on all announcements on Teamleader's status and performance HR& Jobs: Have a look at our vacancies and find out what it's like to work at Teamleader Marketplace: Explore, manage and build your favourite integrations in the Teamleader Marketplace Developers: Learn more about our API and other technical aspects of our tool Haven't found an answer? email us via [email protected] We're here to help! Does this service offer an API? Yes, you can create your own integrations & submit them to the Marketplace. Everything you need to know to start creating your own Teamleader integrations you can find: - Knowledge Base - API Documentation - Contact us Does this service offer multi-user capability (e.g. teams)? Yes, the basic premium starts with 2 users, but you can pay €10 a month/extra user. What platforms does this service support? Cloud, SaaS, Web Mobile iOS native Mobile Android native What is this service generally used for? Teamleader helps you and your team work smarter so your small business thrives. Bringing CRM, project management and invoicing together with an intuitive software solution, Teamleader enables your team to collaborate, organize and build your business. Who are the main user groups of this service? Teamleader enables small and medium sized businesses to organise their business, build better relationships and collaborate with their team in a single tool.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 8.1k	Vendor Information Founded: - Based in: - Employees: 11-50 Likes: Followers: 165	Vendor Information Founded: - Based in: Gent Employees: 51-200 Likes: Followers:
Other Who uses LiveAgent Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: Czech, Arabic, Catalan, Danish, German, Greek, English, Persian, Finnish, French, Hebrew, Indonesian, Hungarian, Italian, Japanese, Korean, Lithuanian, Macedonian, Latvian, Chinese, Dutch, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Slovak Regional Restrictions: No restrictions.	Other Who uses Twproject Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: German, English, Italian, Polish, Japanese, Chinese, Spanish, Portuguese, Russian Regional Restrictions: No restrictions.	Other Who uses Teamleader Personal Freelance Startups SMEs Agencies Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English, German, Italian, Dutch, French, Spanish, Danish, Finnish, Norwegian, Swedish Regional Restrictions: No restrictions.