Compare LiveAgent vs Interakt vs Live2support

LiveAgent Support & Helpdesk (799)	Interakt Customer Engagement (2)	Live2support Support & Helpdesk (25)
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Crozscore: 93% what is this? User Happiness 94% Press Buzz 42% User Trend no significant changes	Crozscore: 70% what is this? User Happiness 100% Press Buzz 34% User Trend interest falling	Crozscore: 85% what is this? User Happiness 82% Press Buzz 50% User Trend interest rising
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Software Description: LiveAgent help desk is the ultimate solution for providing excellent customer support. Equipped with 170+ support features, you'll be able to link every support channel. LiveAgent is available in 39 languages and both as SaaS license or a self-hosted license (installed on your own server). Server infrastructure is located in USA, UK and Japan to ensure Millenium Falcon like speed responses and to support local law regulations (for EU in particular).	Software Description: Interakt is an All-In-One Customer Engagement and Support suite. Capture: Acquire new leads through exit popups, notifications, live chat and custom forms. Engage: Use email marketing/automation, web/push notifications and automated chat triggers to engage your customers and increase conversions. Retain: Segment and manage leads and user activity data through in-built CRM. Provide real-time 24/7 support through live chat, helpdesk and a knowledge-base. All of this with just a one time simple javascript integration. Anyone with an online presence that wants to engage with their site visitors would benefit from Interakt. It helps you create a point of contact between you and your site visitors.	Software Description: Live2support live chat service helps to build loyalty, drive online sales and provide real time support by extending a helpful human presence. As a valued hosted live chat service it can be integrated with website in few minutes without bothering for technical hassles. This service provide comprehensive visitor information, functionality packed operator chat window for quick and targeted and customizable visitor chat windows. It offers multi layered data privacy and security and a dedicated success manager.
Features: Click-to-Dial Task Scheduling/Tracking 2-Factor Authentication Batch Permissions & Access File Sharing Lead Management Call Tracking Scheduling Marketing Automation Contact Sharing Billing/Invoicing API Data Import Data Export Notifications Dashboard Third-Party Plugins/Add-Ons External Integrations Contact Management Email Integration Customer Management Google Apps Integration Multi-User	Features: Marketing Automation Notifications Third-Party Plugins/Add-Ons Customer Management Dashboard Scheduling Audience Targeting External Integrations Email Integration Multi-User Lead Scoring Lead Management A/B Testing API Data Import Data Export Conversion Tracking Contact Management File Sharing File Transfer	Features: Chat CRM Integration Customer Management Email Integration
Summary: Multichannel support (Email, Voice, LiveChat, FB and Twitter) Intelligent Spam Filter Live Chat Knowledge Base Analytics Ticketing system Suggestions Mobile ready Departments, Tags and Filters Automatic Ticket Distribution & Service-level Agreement (SLA)	Summary: All-in-one Customer Engagement Software Capture, Engage & Support all your Customers. Convert Leads to Paying Customers. Integrated tools for managing on-site visitors, leads and customers.	Summary: Live Chat Support Live Chat Software
TICKET $9.00 1 user(s) / month Included in plan: Ticketing Contact forms Forum & Knowledge base iPhone/Android app TICKET+CHAT $29.00 1 user(s) / month Included in plan: Ticketing Contact forms Forum & Knowledge base iPhone/Android app Live Chat Real-time visitors monitoring Chat invitations Feedback management All-Inclusive $39.00 1 user(s) / month Included in plan: Ticketing Contact forms Forum & Knowledge base iPhone/Android app Live Chat Real-time visitors monitoring Chat invitations Feedback management E-mail support Facebook & Twitter Cloud call center Call center support Gamification Branding free	Company $199.00 per month Included in plan: Team Members - 20 Total Notifications - 20 Support Tickets/month - 15,000 Emails/month - 300,000 Total Customers - 300,000 Total Leads - 600,000 Growth Plan $99.00 per month Included in plan: Team Members - 10 Total Notifications - 10 Support Tickets/month - 5,000 Emails/month - 100,000 Total Customers - 100,000 Total Leads - 200,000 Startup Plan $49.00 per month Included in plan: Team Members - 3 Total Notifications - 3 Support Tickets/month - 2,000 Emails/month - 25,000 Total Customers - 25,000 Total Leads - 50,000 Free Forever $0.00 per month Included in plan: Team Member - 1 Notification - 1 Support Tickets/month - 100 Emails/month - 1,500 Total Users - 1,000 Total Leads - 5,000	Pricing: Credit card required: N/A Live2support offers value packed starts at $9.99/month for a single operator login. They also offer a no-obligation 15-day free trial and hefty discounts for long-term usage in advance payment.
FAQs: What platforms does this service support? Browser App, Mobile Apps: Android, iOS Does this service offer guides, tutorials and or customer support? Yes, available on our website. Does this service offer multi-user capability (e.g. teams)? Yes. Does this service integrate with any other apps? Zapier; Facebook; Twitter; AWeber; GetResponse; Mailchimp; 2Checkout; Braintree; Magento; Opencart; Prestashop; 3DCart; Shopify; CS-Cart; BigCommerce; Actinic; Fortune 3; Volusion; Core Commerce; X-Cart; Adobe Business Catalyst; Wordpress; Joomla; Drupal; Weebly; Adobe Business Catalyst; Wix; GoDaddy; Squarespace; Web.com; Expression Engine; Highrise; Nicereply; ProjectManager What is this service generally used for? High-quality customer service (live chat, emails, call center, support portal, knowledge base, Facebook, Twitter). Improve satisfaction rates and strike more deals. Does this service offer an API? Yes, find the complete API reference on our website.	FAQs: Does this service offer guides, tutorials and or customer support? Of course, we offer documentational, videographic and / or personal support to each of our customers. Does this service integrate with any other apps? Yes, it integrates with a lot of applications which would include - Website Platforms (eg. Wordpress, Magento, Shopify, Prestashop, etc). Data synchronization (Zapier, Segment, etc). What is this service generally used for? Capturing new leads, Engaging and Retaining Leads and Users, support system. Does this service offer multi-user capability (e.g. teams)? Yes, Interakt allows multi-user access to manage a project with your team efficiently. Does this service offer an API? Yes, we offer open APIs (optional) to pass data to Interakt. What platforms does this service support? Web-App and Mobile Apps. Who are the main user groups of this service? Everyone with an online presence.	FAQs: No FAQs associated with this application.
Publisher: Founded: - Based in: - Employees: - Likes: Followers:	Publisher: Founded: - Based in: - Employees: - Likes: Followers:	Publisher: Founded: 2003 Based in: Long Island City Employees: 11-50 Likes: Followers:
Other: Who uses LiveAgent Startups SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: Czech, Arabic, Catalan, Danish, German, Greek, English, Persian, Finnish, French, Hebrew, Indonesian, Hungarian, Italian, Japanese, Korean, Lithuanian, Macedonian, Latvian, Chinese, Dutch, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Slovak Regional Restrictions: No restrictions.	Other: Who uses Interakt Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other: Regional Restrictions: No restrictions.